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Jamaica Palace Hotel

Property class: 3.5

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Photo gallery for Jamaica Palace Hotel

A large, white, colonial-style hotel with multiple buildings, surrounded by lush greenery and hills.
A corridor with a checkered floor, white walls, and a skylight. There are potted plants and artwork on the walls.
A person lying on a towel by a pool with a hat, a plate of fruit, and a pair of sandals.
A table set for two with a white tablecloth, two black chairs, a bottle of wine, glasses, and a lobster on the table.
A spacious lobby with a high ceiling, a chandelier, and a large painting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

View in a map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Blue Lagoon
    ‪8 min drive‬
  • Place, Winnifred Beach
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, a TV, and a dresser.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A large, round bed with a wooden base, two bedside tables with lamps, a white headboard, and a door with glass panels.

Junior Suite, 1 King Bed

  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a bedside table with a lamp, a wall-mounted air conditioner, and decorative circular wall art.

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Port Antonio

Trident Castle is a short stroll from Jamaica Palace Hotel, and other popular attractions like Blue Lagoon are within a few miles (5 km). This 3.5-star hotel has 80 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Trident Castle - 11 min walk - 0.6 miles
  • Frenchman's Cove Beach - 5 min drive - 2.2 miles
  • Blue Lagoon - 8 min drive - 3.2 miles
  • Rio Grande - 11 min drive - 4.8 miles
  • Winnifred Beach - 12 min drive - 4.9 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Sylvia's Bar - ‬11 min drive
  • ‪Bushbar - ‬18 min walk
  • ‪Gurley Aston Wine Bar & Grill - ‬11 min drive

About this property

Jamaica Palace Hotel

Guests of Jamaica Palace Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is available if you drive. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Additional amenities include a terrace, laundry facilities, and barbecue grills.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds sport premium bedding. Patios, sitting areas, and private yards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 244 reviews
$182 nightly
The price is $199
Nov 18 - Nov 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

This property's listed general deposit is refundable via credit card within 1-3 days after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Is a free cancellation option available at Jamaica Palace Hotel?

Jamaica Palace Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Jamaica Palace Hotel?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on Oct 20, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Jamaica Palace Hotel?

This hotel is located in Port Antonio within a short 9-minute walk of Trident Castle. You'll also find Frenchman's Cove Beach and Blue Lagoon within a short drive.

Will I be able to park at Jamaica Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does Jamaica Palace Hotel include a casino at the property?

No, Jamaica Palace Hotel doesn't have a casino.

Is there an indoor pool at Jamaica Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Jamaica Palace Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Are there hot tubs at Jamaica Palace Hotel?

No, there isn't a spa tub at this hotel.

Does Jamaica Palace Hotel have a restaurant with a breakfast menu?

Yes, Jamaica Palace Hotel serves free breakfast (local cuisine) at Gallery Restaurant & Bar each morning.

Does Jamaica Palace Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Jamaica Palace Hotel.

Are there connecting rooms at Jamaica Palace Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Jamaica Palace Hotel?

The closest major airport to Jamaica Palace Hotel is Norman Manley Intl. Airport (KIN), which is about 28.8 mi away.

Can I book a room with a balcony at Jamaica Palace Hotel?

Yes, every guestroom at Jamaica Palace Hotel comes with a patio and some offer mountain views.

Does Jamaica Palace Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Jamaica Palace Hotel.

Jamaica Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 163 out of 365 reviews
Rating 8 - Good. 127 out of 365 reviews
Rating 6 - Okay. 36 out of 365 reviews
Rating 4 - Poor. 16 out of 365 reviews
Rating 2 - Terrible. 23 out of 365 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great food was delicious!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the 3 days spent at this hotel,very close o the beach and to vist places of interest.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well maintained property. Cleaned and very photogenic. I loved the staff interaction with us and all my requested services were attended with prompt. Sleeping on our bed was very comfortable and is one of my best hotel experience.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Property was clean and quiet. Some basic stuff were missing from the room in my opinion. Food was alright. Pool is great, but would recommend a lifeguard since it’s 8ft deep.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art work in the hotel was amazing. The rooms were large and comfortable. Downside, there are no chairs for sitting in the outdoor spaces. (Except dining room). And no outdoor spaced associated with the room so no outside views from the room either.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stay here before and was very happy they could accommodate my family and I.. We booked another accommodation which was not as advertised… Breakfast is on point and with a wide choice. Room was clean and smells clean too… Great location to pop into town or to Boston beach… I will be back..
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food at the restaurant. Lovely pool and fantastic area. Portland is lovely
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Beautifully kept grounds and hotel
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies and gentlemen was extremely polite and very friendly. Excellent customer service and the restaurant staff was fantastic also.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the decor. If I'd change one thing.. it would be the importance of a pen and a notebook in the rooms. Yes we have phones, however, some ppl still prefer the "old fashioned way" of communication! Loved breakfast-yhe staff and the concierge staff! Thanks❤️ for having us!! #CP❤️JD
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room snd bathroom friendly and helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent. Dinner options for kids could be improved on.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. I would love to go back again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Staff was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel reading the reviews both good and bad and not sure what to expect. However, our experience was perfect. We stayed in room 30 and it was clean. The water pressure was great, the air-conditioning and everything worked fine. We had breakfast twice there and it was delicious. The facilities were clean and welcoming and picturesque. We Absolutely loved the property. It was well kept, pool was clean and the property is close to many food options and attractions. We had a perfect time and will definitely be back! The stone on the floors from the pictures look textured as if you could feel the stones on your feet Howe er it’s a completely smooth surface. It feels like flat tile with no grooves that was a nice touch.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a stunning property with really friendly staff at reception. Had an issue with bathroom shower which sprayed onto the wall and then the floor - apparently a result of bath/shower design so the staff couldn't help. Otherwise had a great stay with good food, although the restaurant was pricey. Would stay again though.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The food was good.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.
Stayed 3 nights in Dec 2025

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