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Jamaica Palace Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Jamaica Palace Hotel

Front of property
Terrace/patio
Reception
Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; Caribbean cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Blue Lagoon
    ‪7 min drive‬
  • Place, Winnifred Beach
    ‪11 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪171 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Port Antonio

Trident Castle is a short stroll from Jamaica Palace Hotel, and other popular attractions like Blue Lagoon are within a few miles (5 km). This 3.5-star hotel has 80 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Trident Castle - 11 min walk - 0.6 miles
  • Frenchman's Cove Beach - 5 min drive - 2.2 miles
  • Blue Lagoon - 7 min drive - 3.4 miles
  • Rio Grande - 10 min drive - 4.8 miles
  • Winnifred Beach - 11 min drive - 4.9 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪KFC - ‬8 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

Guests of Jamaica Palace Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is available if you drive. The front desk has multilingual staff that can help with securing valuables and tours/tickets. Additional amenities include a terrace, laundry facilities, and a gift shop.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds sport premium bedding. Patios, sitting areas, and private yards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Is a free cancellation option available at Jamaica Palace Hotel?

Jamaica Palace Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Jamaica Palace Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on May 29, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Jamaica Palace Hotel?

This hotel is located in Port Antonio within a short 9-minute walk of Trident Castle. You'll also find Frenchman's Cove Beach and Blue Lagoon within a short drive.

Will I be able to park at Jamaica Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does Jamaica Palace Hotel include a casino at the property?

No, Jamaica Palace Hotel doesn't have a casino.

Is there an indoor pool at Jamaica Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Jamaica Palace Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Are there hot tubs at Jamaica Palace Hotel?

No, there isn't a spa tub at this hotel.

Does Jamaica Palace Hotel have a restaurant with a breakfast menu?

Yes, Jamaica Palace Hotel serves free breakfast (local cuisine) at Gallery Restaurant & Bar each morning.

Does Jamaica Palace Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Jamaica Palace Hotel.

Are there connecting rooms at Jamaica Palace Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Jamaica Palace Hotel?

The closest major airport to Jamaica Palace Hotel is Norman Manley Intl. Airport (KIN), which is about 28.8 mi away.

Can I book a room with a balcony at Jamaica Palace Hotel?

Yes, every guestroom at Jamaica Palace Hotel comes with a patio and some offer mountain views.

Does Jamaica Palace Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Jamaica Palace Hotel.

Jamaica Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 141 out of 300 reviews
Rating 8 - Good. 99 out of 300 reviews
Rating 6 - Okay. 27 out of 300 reviews
Rating 4 - Poor. 14 out of 300 reviews
Rating 2 - Terrible. 19 out of 300 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Shanecie

Traveled with family
Disliked: Cleanliness
I checked out the hotel a day early and they refused to refund my money they told me I booked through Expedia so I have to reach out to Expedia and Expedia is now telling me the hotel doesn’t want to refund my money for the night I did not overall the hotel is in a good location close to all the other beaches and rivers but the rooms need updating and bug control they have roaches that’s why i checked out early
Stayed 1 night in Feb 2026

2/10 Terrible

Shanecie

Traveled with family
Disliked: Cleanliness
Something else
Stayed 2 nights in Feb 2026

8/10 Good

Kort

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

8/10 Good

Chinnet

Stayed 3 nights in Jan 2026

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Room service was super slow, breakfast delivered to room in takeout box instead of crockery and silverware. Couldn’t get coffee until 8:15am as coffee not ready. Room service wasn’t available for breakfast as short staff (apparently only 2 staff working). Lunch in restaurant took over hour and a half to 2 hours when only person in restaurant dining. No normal chair in room to work from laptop and none available in hotel. Front desk very rarely answered phone, to keep calling. Hotel could do with providing kettle in room so guests can make coffee themselves. Hotel should be DOWNGRADED TO 3 or 4 star. Very disappointed, would not recommend!!
Stayed 7 nights in Jan 2026

8/10 Good

Geraldine

Stayed 1 night in Jan 2026

8/10 Good

Karen, Stroudsburg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marva

Liked: Cleanliness, amenities, property conditions & facilities
Everything’s exceeded our expectations. The rooms were very spacious and the bathrooms were upgraded. The bed and linen comfortable and soft and the staff were amazing. That Jamaican breakfast was awesome and the servings ample. Everybody should try those chili wings on the lunch menu - simply dynamite.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eulalee, Bronx

Stayed 5 nights in Nov 2025

10/10 Excellent

Urane Delz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained. Staff was amazing. Room dated but clean and provided everything i needed, mosquitos are plenty probably need to a big spray like Gee jam as they are in the same area and i didn't experience mosquitoes there and it was within a day.
Stayed 2 nights in Dec 2025

8/10 Good

Paula

Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Stayed 2 nights in Jan 2026

8/10 Good

Oliver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola, brooklyn

Traveled with family
Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good internet .. comfy beds big rooms beautiful building .. staff slow and some not friendly .. nice pool good value
Stayed 2 nights in Dec 2025

6/10 Okay

KEMAR

Staf
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing, very accommodating, made all efforts to make you comfortable, only draw back was the dinner menu for me. But overall am awesome experience, would definitely go back.
Stayed 4 nights in Dec 2025

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.
Stayed 3 nights in Dec 2025

6/10 Okay

SEAN

Disliked: Cleanliness, amenities, property conditions & facilities
At best the place is just somewhere to sleep. No entertainment, no activities. Limited fiods
Stayed 7 nights in Dec 2025

10/10 Excellent

Jodian

Stayed 1 night in Nov 2025

10/10 Excellent

Richard Arthur, Lawrenceville

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Breakfast and lunch was great. Thr staff was very friendly and accommodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean the staff was amazing and it show that the owner is on top of is biz it was a hurricane and they where prepared we had light hot water they told us the ac will not work so they gave us fan which did a great job it my go to spot whenever am in Portland love the pool the property clean lots of beautiful fords beautiful sea views amazing staff thank you to all the staff we appreciate you awesome service and I have to also big up the chef’s because the food was really good
Stayed 5 nights in Oct 2025

10/10 Excellent

lorna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, bathroom was spotless, rooms spacious and staff very helpful and friendly. Great dining options and the food was great. Some music or entertainment on property would be nice, but would definitely come back
Stayed 2 nights in Oct 2025

6/10 Okay

Monifa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The food was good.
Stayed 3 nights in Oct 2025

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