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Schloss Hotel & Spa Pontresina

4.0 star property

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Photo gallery for Schloss Hotel & Spa Pontresina

Front of property - evening/night
Couples treatment rooms, sauna, Turkish bath, body treatments
Couples treatment rooms, sauna, Turkish bath, body treatments
Exterior detail
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via Maistra 94, Pontresina, GR, 7504
  • Place, Alp Languard
    ‪1 min walk‬
  • Place, Bellavita Pool and Spa
    ‪9 min walk‬
  • Place, Val Roseg
    ‪11 min walk‬
  • Airport, St. Moritz (SMV-Samedan)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Minibar, desk, free cribs/infant beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, desk, free cribs/infant beds, free WiFi

Superior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, free cribs/infant beds, free WiFi

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Minibar, desk, free cribs/infant beds, free WiFi

Single Room

8.4 out of 10
Very good
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Executive Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Minibar, desk, free cribs/infant beds, free WiFi

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Pontresina

Schloss Hotel & Spa Pontresina places you within a 5-minute walk of Alp Languard and Engadin Valley. This 140-room, 4-star hotel has free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Alp Languard - 1 min walk - 0.1 miles
  • Bellavita Pool and Spa - 9 min walk - 0.5 miles
  • Alpin Museum - 11 min walk - 0.6 miles
  • Val Roseg - 11 min walk - 0.6 miles
  • Muottas Muragl - 4 min drive - 1.8 miles

Getting around

  • Pontresina Station - 13 min walk
  • St. Moritz (SMV-Samedan) - 9 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬6 min drive
  • ‪Kulm Country Club Bar - ‬9 min drive
  • ‪Beefbar - ‬6 min drive
  • ‪Engiadina Restaurant - ‬6 min drive
  • ‪Restorant Uondas - ‬6 min drive

About this property

Schloss Hotel & Spa Pontresina

Schloss Hotel & Spa Pontresina features a full-service spa, an indoor pool, and a gym. Self parking is offered for CHF 18.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Other amenities at this ski hotel include a steam room, free WiFi in public areas, and a meeting room.
Guests can expect to find free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Minibars, phones, and desks are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Schloss Spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 50; reservation required

Restaurants on site

  • SAVUR

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 18 per pet, per night
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for CHF 70.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 18 per pet, per night
  • Rollaway bed fee: CHF 70.0 per day
  • Hosted evening meal: CHF 50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Schloss Wellness
Hotel Schloss Wellness Family
Schloss Hotel Wellness
Schloss Hotel Wellness & Family
Schloss Hotel Wellness & Family Pontresina
Schloss Wellness
Schloss Wellness Family
Schloss Wellness Family Pontresina
Schloss Wellness Hotel
Wellness Schloss
Schloss Hotel Wellness Family Pontresina
Schloss Hotel Wellness Family
Hotel Schloss Pontresina Family
Hotel Schloss Family
Schloss Pontresina Family
Hotel Schloss Pontresina Family Spa

Frequently asked questions

What's there to see close to Schloss Hotel & Spa Pontresina?

This hotel in Pontresina is within a 10-minute walk of Engadin Valley, Alp Languard, and Bellavita Pool and Spa. You'll also find Val Roseg and Alpin Museum less than a mile away.

Is there parking available at Schloss Hotel & Spa Pontresina?

Yes, parking is offered for CHF 18 per day.

Is a spa located at Schloss Hotel & Spa Pontresina?

Schloss Spa is the hotel's spa and services include aromatherapy, body scrubs, massages, and mani/pedis.

Does Schloss Hotel & Spa Pontresina feature a casino?

No, Schloss Hotel & Spa Pontresina doesn't have a casino.

Will I find an indoor pool at Schloss Hotel & Spa Pontresina?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Schloss Hotel & Spa Pontresina?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and ski lessons.

Does Schloss Hotel & Spa Pontresina have a hot tub?

No, but this hotel does have a sauna.

Does Schloss Hotel & Spa Pontresina have a restaurant that serves breakfast?

Yes, Schloss Hotel & Spa Pontresina serves free buffet breakfast at SAVUR each morning.

Will Schloss Hotel & Spa Pontresina allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Schloss Hotel & Spa Pontresina for a fee of CHF 18 per pet, per night.

Does Schloss Hotel & Spa Pontresina have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Schloss Hotel & Spa Pontresina?

The closest major airport to Schloss Hotel & Spa Pontresina is St. Moritz (SMV-Samedan), which is 3.4 mi away (9 minutes by car).

Are there rooms with balconies at Schloss Hotel & Spa Pontresina?

No, you won't find guestrooms with balconies at Schloss Hotel & Spa Pontresina.

Schloss Hotel & Spa Pontresina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 368 reviews
Rating 8 - Good. 104 out of 368 reviews
Rating 6 - Okay. 48 out of 368 reviews
Rating 4 - Poor. 18 out of 368 reviews
Rating 2 - Terrible. 9 out of 368 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

fred

My room was under the restaurant Staff would drag tables and chairs and cause significant noise in our room below Made several calls to th
Stayed 4 nights in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

2/10 Terrible

Susan

Stayed 8 nights in Dec 2025

2/10 Terrible

Aleksandra

Traveled with family
When we arrived at the hotel, everything initially seemed very nice. During check-in, the staff asked if we wanted to store our snowboard in the ski room. We said we would do it later because we first needed to take our snowboard boots out. They said that was fine and completed the check-in. The next day, we went snowboarding and were shocked by how expensive the lift tickets were. While on the slopes, we met other guests who told us about a “Stay & Ski” offer for CHF 47 per day, which must be purchased for the entire length of the hotel stay. Since we had already spent over CHF 200 on lift tickets, we went to the front desk to ask about this. The staff told us it was impossible that no one had informed us and said we should have read the booklet they gave us at check-in. Later, another staff member admitted they forgot to mention it but still insisted it was our responsibility to read the pamphlet. When we explained that we would be skiing more days and asked to buy the discounted tickets for the remaining days only, we were told this was not possible and that we must pay for the full stay. Despite explaining the situation again, the response remained the same: there was “nothing they could do” and it was entirely our fault. The hotel itself is nice, but unfortunately the customer service was very disappointing and lacked flexibility or understanding.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, reminds us mt Washington resort in NH. Excellent staff and facilities. Beautiful views in a really charming town
Stayed 1 night in Dec 2025

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything, as a guy from a very small town in indiana i never felt more out of place but at home at the same time
Stayed 1 night in Dec 2025

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice at breakfast, super clean classic hotel
Stayed 3 nights in Dec 2025

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from the hotel area and the room were beautiful. Breakfast options were great and staff and service was very friendly. Hotel had a classic old-world “Belle Elwood” feel to it that seems common to the grand hotels of the area.
Stayed 2 nights in Sep 2025

8/10 Good

Hugh ww

Liked: Cleanliness, staff & service, room comfort

Off season bargain

The staff at the hotel were excellent, informative, pleasant throughout our stay. The amenities and location was excellent. The rooms were dated and in need of an update. The spa was great and the attendant was excellent and always pleasant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luzviminda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay and they have a great breakfast and spa, I will stay here again, and the view in our room is so beautiful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter, La Verne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain view was spectacular. Room was clean and very comfortable. Breakfast buffet was very good. Staff was excellent, especially Aurora at the front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra, Bala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hotel restaurants were closed during the dates when we visited. We did appreciate the passes to use for buses and lifts around town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Stayed 3 nights in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance abound

Located just outside St Moritz in a nice town. We had dinner just down the street, a fabulous breakfast in the hotel and left for the Bernina train back to Italy. Would love to explore Switzerland more in the future. The hotel is classy and elegant with great views and just a quick bus to downtown St Moritz
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay!

It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa! The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding! The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina. The maitre d' and dining room staff were also outstaanding! And of course. the snow coverd winter view from the hotel was incredibly beautiful!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Colleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
Stayed 2 nights in Jul 2025

6/10 Okay

Dane

Liked: Cleanliness, staff & service

Spa is amazing

It’s a little old and run down. We had a great stay though. The spa is amazing!
Stayed 1 night in Jun 2025

2/10 Terrible

Ravi

Stayed 1 night in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Stayed 1 night in Jun 2025

10/10 Excellent

Rodiana, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
Stayed 2 nights in Jun 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. Breakfast was amazing, the spa is beautiful. just 10 min from St Moritz if you plan to visit.
Stayed 3 nights in Feb 2025