See all properties

Golden Tulip Pontianak

4.0 star property
Hotel in Pontianak with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Golden Tulip Pontianak

Indoor pool
Serves lunch and dinner
Exterior
In-room safe, desk, blackout drapes, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan, 78117
  • Gajah Mada Shopping Complex
    ‪13 min walk‬
  • Ayani Mega Mall
    ‪4 min drive‬
  • Danau Sentarum National Park
    ‪7 min drive‬
  • Pontianak (PNK-Supadio)
    ‪21 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Twin Room (Room Only)

In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room (Room Only)

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, blackout drapes, free WiFi

Executive Twin Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, free WiFi

Executive Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Room Only)

In-room safe, desk, blackout drapes, free WiFi

Superior Double Room (Room Only)

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout drapes, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Queen Room

In-room safe, desk, blackout drapes, free WiFi

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, free WiFi

Junior Suite

  • Sleeps 1
  • 1 King Bed

About the neighborhood

Pontianak

Golden Tulip Pontianak is located within a mile (2 km) of Gajah Mada Shopping Complex and Vihara Bodhisatva Karaniya Metta. This 183-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Gajah Mada Shopping Complex - 13 min walk - 0.7 miles
  • Alun Alun Kapuas - 18 min walk - 1.0 mile
  • Museum Provinsi Kalimantan Barat - 4 min drive - 2.5 miles
  • Ayani Mega Mall - 4 min drive - 2.7 miles
  • Danau Sentarum National Park - 7 min drive - 2.8 miles

Getting around

  • Pontianak (PNK-Supadio) - 16 min drive

Restaurants

  • ‪Ayam Pak Usu - ‬8 min walk
  • ‪Restoran Pondok Kakap - ‬8 min walk
  • ‪Raja Uduk - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Bubur Ikan Ahian - ‬4 min walk

About this property

Golden Tulip Pontianak

Hotel in Pontianak with a full-service spa and free valet parking
At Golden Tulip Pontianak, guests enjoy a full-service spa, an indoor pool, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Coffee makers, safes, and phones are also available.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dedari. Services include facials and body scrubs.

Languages

Chinese (Mandarin), English, Indonesian

Similar properties

Junior Suite | Minibar, in-room safe, desk, free WiFi

Aston Pontianak Hotel & Convention Center

  • Pool
  • Spa
  • Kids pool
  • Parking included
7.6 out of 10, Good, 93 reviews
$29 nightly
The price is $32
May 27 - May 28
Total includes taxes and fees
Aston Pontianak Hotel & Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Branche
  • Copacabana

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,394 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Golden Tulip Pontianak Hotel
Golden Tulip Pontianak
Golden Tulip Pontianak Hotel
Golden Tulip Pontianak Pontianak
Golden Tulip Pontianak Hotel Pontianak

Frequently asked questions

Is free cancellation available at Golden Tulip Pontianak?

Golden Tulip Pontianak offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Golden Tulip Pontianak?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Golden Tulip Pontianak on May 25, 2025 start from $36.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Golden Tulip Pontianak?

This hotel is located in Pontianak, a short 16-minute walk from Gajah Mada Shopping Complex and also 18 minutes on foot from Vihara Bodhisatva Karaniya Metta. You'll also find Ayani Mega Mall and Danau Sentarum National Park within a short drive.

Is parking available on site at Golden Tulip Pontianak?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Golden Tulip Pontianak?

Dedari is the hotel's spa and services include body scrubs, massages, and facials.

Does Golden Tulip Pontianak include a casino on the premises?

No, Golden Tulip Pontianak doesn't have a casino.

Will I find an indoor pool at Golden Tulip Pontianak?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Golden Tulip Pontianak?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Golden Tulip Pontianak?

No, this hotel doesn't have a spa tub.

Does Golden Tulip Pontianak have a restaurant with a breakfast menu?

Yes, Golden Tulip Pontianak serves breakfast for a surcharge at Branche.

Will Golden Tulip Pontianak allow pets to stay free of charge?

No, pets and service animals aren't allowed at Golden Tulip Pontianak.

Does Golden Tulip Pontianak have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Golden Tulip Pontianak?

The closest major airport to Golden Tulip Pontianak is Pontianak (PNK-Supadio), which is 10.7 mi away (16 minutes by car).

Can I book a room with a balcony at Golden Tulip Pontianak?

No, you won't find guestrooms with balconies at Golden Tulip Pontianak.

Does Golden Tulip Pontianak offer wedding services?

Take advantage of the wedding venue at Golden Tulip Pontianak if you plan to say "I do" during your trip.

Golden Tulip Pontianak Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

9.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ong

Stayed 4 nights in Jan 2025

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Amenities
Great hotel with love music, a simple gym and AMAZING food!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.
Stayed 2 nights in Oct 2022

8/10 Good

Steven, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
Stayed 5 nights in Mar 2022

8/10 Good

Alfred

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel but very annoying laundry service

Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad.
Stayed 1 night in Mar 2022

10/10 Excellent

Nur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!.
Stayed 3 nights in Sep 2021

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, awful place

Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & central location

I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.

4/10 Poor

anindinta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super dirty with clogged drains

Saluran air di kamar mandi tersumbat dan mengeluarkan bau tdk sedap. Hal yg sama terjadi di kamar rekan kerja saya. Kamar 616 dan 642. Di meja wastafel saya menemukan rambut kemaluan. Sungguh menjijikkan
Stayed 1 night in Jan 2018

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value, good location.

Stayed for four nights. Very friendly staff. Breakfast included.

8/10 Good

Satish

Liked: Cleanliness, staff & service, room comfort

Very Comfortable

The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel

8/10 Good

rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no room service, staff doesn't speak English etc.

the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUALITY OF ONE STAR HOSTEL

DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.

6/10 Okay

Ian, Singapore

Well done Bella!

First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

4 star minus

the staff was kind of funny, but not necessarily friendly

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

so so

the staff is particularly unfriendly

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor housekeeping

poor houskeeping

6/10 Okay

andi, Pontianak

Liked: Cleanliness, property conditions & facilities

Good

Noisy neighbourhood.. breakfast is good

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel misschien wel beste van pontinac
Stayed 3 nights in Feb 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi 4 sterren hotel kamers netjes en ontbijt is ook top
Stayed 3 nights in Dec 2024

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Wei Hao

Stayed 1 night in Oct 2023

Hotels

Citadines Saint-Germain-des-Prés Paris
Hotels in Ybor City
Hampton Inn Salem Boston
Hotels in Toms River
Gay Friendly Hotels in Bozeman
Hostels Ingolstadt
Soulshine Bali
Hotels in Indianapolis
Bubble Hotel Bali Nyang Nyang - Glamping (Adults only)
Beach Resorts & Hotels in Texas Gulf Coast
Motels Belgrade
Cheap Hotels in Milwaukee
Hotels with Kitchenettes in Seattle
Sumberkima Hill Private Villa Retreat
Houseboats Robbinsville
Cheap Hotels in Los Angeles
Swiss-Belhotel Sorong
Hotels with Hot Tubs in Searcy

Flights

Flights from Burbank to San Francisco
Flights from Memphis to Pittsburgh
Flights from Boston to Utica
Flights from Boise to Indianapolis
Flights from Atlanta to Easter Island
Flights from Oklahoma City to Phoenix
Flights from Washington to Panama City
Flights from Oklahoma City to Tulsa
Flights from Entebbe to London

Cars

Car rentals in Pellston
Car rentals in Council Bluffs