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Four Points By Sheraton Pontianak

Property class: 4

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Photo gallery for Four Points By Sheraton Pontianak

A poolside area with a bar, lounge chairs, and a view of the mountains.
Room
A modern interior with a dining area, sofas, and a large window offering a city view.
A modern bar area with a view of the cityscape, featuring a bar counter, shelves with bottles, and seating.
A modern bar area with a high ceiling, wooden flooring, and a bar counter with stools.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391
  • Place, Taman Arboretum Sylva Untan
    ‪3 min drive‬
  • Place, Ayani Mega Mall
    ‪4 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, City View

A hotel room with two beds, a desk, and a large window offering a view of greenery.

Deluxe Room, 2 Double Beds, City View

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a flat-screen TV, a balcony with a city view, and a small table with chairs.

Suite, 1 King Bed, City View

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a large window offering a view.

Premier Suite, 1 King Bed

  • 590 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a window with a view.

Family Suite, 1 King Bed, City View

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Deluxe Room, 1 King Bed, City View

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Suite, 1 King Bed, City View

  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, City View

A modern interior with a dining area, sofas, and a large window offering a city view.

Presidential Suite, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View, Corner

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Premier Room, 1 King Bed, City View, Corner

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Room

Premier Room, 1 King Bed, City View

  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pontianak

Four Points By Sheraton Pontianak is located within a few miles (5 km) of Taman Arboretum Sylva Untan and Diguli Park. This 196-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Taman Arboretum Sylva Untan - 3 min drive - 2.3 miles
  • Diguli Park - 3 min drive - 2.3 miles
  • Ayani Mega Mall - 4 min drive - 2.7 miles
  • Museum Provinsi Kalimantan Barat - 4 min drive - 2.9 miles
  • Gajah Mada Shopping Complex - 7 min drive - 4.3 miles

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Bakoel Bamboe - ‬12 min walk
  • ‪A&W Gaia City Mall - ‬11 min walk
  • ‪Starbucks Gaia Mall - ‬13 min walk
  • ‪Nasi Campur Afung 333 - ‬12 min walk
  • ‪Fresh Resto - ‬8 min walk

About this property

Four Points By Sheraton Pontianak

Built in 2024, the brand new Four Points By Sheraton Pontianak features 2 outdoor pools, a children's pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 300000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
50-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 82,500 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Cooking classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (42 inch wide door)
  • Grab bar near toilet (42 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 330000.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 350000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 2706220053803, 55110

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GoPay, OVO, and DANA.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Four Points By Sheraton Pontianak Hotel
Four Points By Sheraton Pontianak Pontianak
Four Points By Sheraton Pontianak Hotel Pontianak

Frequently asked questions

What can I see within easy reach of Four Points By Sheraton Pontianak?

This hotel is located in Pontianak, close to Ayani Mega Mall, Museum Provinsi Kalimantan Barat, and Gajah Mada Shopping Complex. You'll also find Taman Arboretum Sylva Untan and Diguli Park within a short drive.

How much does it cost to stay at Four Points By Sheraton Pontianak?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Pontianak on Oct 8, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Four Points By Sheraton Pontianak?

Spa services at the hotel include aromatherapy, massages, and body treatments.

Does Four Points By Sheraton Pontianak feature a casino on the premises?

No, Four Points By Sheraton Pontianak doesn't have a casino.

Will I find an indoor pool at Four Points By Sheraton Pontianak?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 6:00 PM.

Does Four Points By Sheraton Pontianak have a restaurant that serves breakfast?

Yes, Four Points By Sheraton Pontianak serves buffet breakfast each morning for a surcharge from its restaurant.

Does Four Points By Sheraton Pontianak allow pets to stay for free?

No, pets and service animals aren't allowed at Four Points By Sheraton Pontianak.

How close is the airport from Four Points By Sheraton Pontianak?

The closest major airport to Four Points By Sheraton Pontianak is Pontianak (PNK-Supadio), which is 6.2 mi away (15 minutes by car).

Four Points By Sheraton Pontianak Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best environment on the hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton
Nice view
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Mooie schone kamers fijn en behulpzaam personeel zeker iets om terug te gaan
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel goede service alleen ontbijt kan op sommige punten wat beter
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Schone kamer fijn personeel
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025