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Aroi Bierzo Plaza

3.0 star property

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Photo gallery for Aroi Bierzo Plaza

2 restaurants; lunch and dinner served
Tapas bar, alfresco dining, open daily
Minibar, in-room safe, desk, laptop workspace
Interior
Tapas bar, alfresco dining, open daily

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Plaza Del Ayuntamiento, 4, Ponferrada, Castile and León, 24401
  • Place, Plaza del Ayuntamiento
    ‪2 min walk‬
  • Place, Castillo de los Templarios
    ‪2 min walk‬
  • Place, Basilica de la Encina
    ‪3 min walk‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

double or twin standard

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Ponferrada

Aroi Bierzo Plaza places you next to Museo del Bierzo and Plaza del Ayuntamiento. This 34-room, 3-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Museo del Bierzo - 1 min walk - 0.0 miles
  • Plaza del Ayuntamiento - 2 min walk - 0.1 miles
  • Castillo de los Templarios - 2 min walk - 0.1 miles
  • Museo de la Radio - 3 min walk - 0.2 miles
  • Basilica de la Encina - 3 min walk - 0.2 miles

Getting around

  • Ponferrada Station - 17 min walk

Restaurants

  • ‪Sibuya Urban Sushi Bar - ‬2 min walk
  • ‪Cafetería Heladería La Lechera - ‬2 min walk
  • ‪La Capricciosa - ‬2 min walk
  • ‪La Violeta - ‬1 min walk
  • ‪Vida Láctea - ‬3 min walk

About this property

Aroi Bierzo Plaza

At Aroi Bierzo Plaza, guests have access to free WiFi in public areas, a meeting room, and free newspapers. Free offsite parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. This hotel also has laundry facilities.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Minibars, free newspapers, and safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 9.20 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAFETERIA " LA VIOLETA"
  • LA TABERNA
  • LA VIOLETA

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 2 and November 17.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 9.20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Aroi Bierzo Plaza
Aroi Bierzo Plaza Hotel
Aroi Bierzo Plaza Hotel Ponferrada
Aroi Bierzo Plaza Ponferrada
Aroi Bierzo Plaza
Hotel Aroi Bierzo Plaza Hotel
Hotel Aroi Bierzo Plaza Ponferrada
Hotel Aroi Bierzo Plaza Hotel Ponferrada

Frequently asked questions

Is free cancellation available at Aroi Bierzo Plaza?

Aroi Bierzo Plaza provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to Aroi Bierzo Plaza?

This hotel is located in Ponferrada, just steps from Plaza del Ayuntamiento and Basilica de la Encina, and within a short walk of Castillo de los Templarios. You'll also find Museo del Bierzo and Museo de la Radio less than a mile away.

Is parking available on site at Aroi Bierzo Plaza?

Yes, parking is offered for EUR 9.20 per day.

Does Aroi Bierzo Plaza include a casino on the premises?

No, Aroi Bierzo Plaza doesn't have a casino.

Will I find an indoor pool at Aroi Bierzo Plaza?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Aroi Bierzo Plaza?

Couples staying at this hotel will appreciate amenities like a minibar and turndown service as well as an al fresco restaurant.

Does Aroi Bierzo Plaza have a hot tub?

No, this hotel doesn't have a spa tub.

Does Aroi Bierzo Plaza feature a restaurant that includes a breakfast menu?

Yes, Aroi Bierzo Plaza has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Aroi Bierzo Plaza allow pets to stay free of charge?

No, pets aren't allowed at Aroi Bierzo Plaza though service animals are welcome.

Does Aroi Bierzo Plaza have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Aroi Bierzo Plaza?

No, you won't find guestrooms with balconies at Aroi Bierzo Plaza.

Aroi Bierzo Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 70 reviews
Rating 8 - Good. 29 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 7 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Helena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location and clean, but it was quite dated and the bed really not comfortable
Stayed 2 nights in May 2021
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service

Muy bien ubicado

Hotel muy bien ubicado, precio razonable, habitacion algo pequeña, si se va solo a dormir, bien.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Jose Ignacio

Liked: Cleanliness, staff & service, room comfort

Para repetir

Destacar la ubicación en la misma Plaza del Ayuntamiento y el buen trato del personal. Solicitamos una habitación con vistas y nos la dieron, con balcón con vistas al Ayuntamiento El desayuno correcto
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Ramón

Disliked: Staff & service, amenities
No me gustó los grandes problemas para aparcar y las pocas soluciones que facilitó el hotel, es decir, ninguna. La cama es muy, muy dura. El hotel, para Ponferrada, puede valer, pero los habrá mejores
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great location
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Muy boen situado al lado del casco antiguo. El desayuno muy completo y la atención muy buena. Algo de ruido en las habitaxiones que dan a la plaza
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
El personal es muy agradable y las habitaciones muy limpias. El baño es antiguo, con la bañera deformada en el suelo.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesante opción

Calidad-precio buena. Sin lujos pero limpio, silencioso y muy buen trato del personal. Las almohadas muy altas para mis necesidades. Buen aire acondicionado (te dejan una tarjeta de más para que puedas dejarlo encendido mientras estás fuera -que se agradece un montón-). Minibar para guardar tus cosas (con dos botellas de agua de regalo). Caja fuerte. Baño amplio. Vasos de cristal en lugar de los de plástico se agradecerían. Muy bien ubicado.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind. Our phone charger did not work and they directed us to a shop for a new one. Trastevere restaurant was fantastic. The local bierzo wine is something you should try!
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camino Hotel

Just steps off the Camino de Santiago. Excellent place for peregrinos to take a rest day. Several restaurants adjacent or very close. Templar Castle two blocks away Good neighborhood in the old part of the city. There are two Aroi hotels in Ponferrada. This is the smaller of the two and my personal favorite
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En plena plaza mayor, con una ambientación y una vista muy hermosas, consigue ser un excelente lugar de descanso. Doy fe porque en plena noche de Viernes Santo, con toda la plaza llena de gente, no se oía apenas nada dentro de la habitación, gracias al cierre de las ventanas. La calidad del restaurante para la cena fue estupenda, con un servicio rápido y muy amable. El desayuno, muy completo también, incluyendo alimentos para veganos.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Situación perfecta

Hotel muy bien ubicado, limpio y el personal muy amable. Parking de pago por 9.5 el dia en la misma plaza
Stayed 1 night in Apr 2019
Verified review

8/10 Good

glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great location right on the square,(although can be abit noisy at night, but wasnt really a problem).. a good underground public car park almost next to it..very good variety for breakfast..
Stayed 1 night in Apr 2019
Verified review

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opción en Ponferrada

Situado en la plaza mayor de Ponferrada, es ideal para visitar todos los monumentos de la ciudad. Está cerca de todo lo importante. El personal es muy amable y las habitaciones están muy bien acondicionadas. Buen cuarto de baño. Tiene bar y restaurante. Muy recomendable
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Txema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó por estar ubicado en el centro de la ciudad,lo bién que comimos y cenamos en sus restaurantes.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Todo fantástico en este hotel, como siempre
Stayed 2 nights in May 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

Muy céntrico y buen trato personal

Buena situación para el camino De Santiago muy céntrico
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Pedro Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia en este hotel, la ubicación perfecta en el centro de Ponferrada, habitación muy amplia. Todo ok. El desayuno muy bien.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Potential

Nice enough hotel, better than most along the Camino, but not up to business travelers standard. Room was quite cold, heat did not seem to really work. Shower neither hot nor cold. Breakfast buffet decent, but slow to clear tables and replenish food items.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Andrea

Liked: Staff & service

Rest day from Camino and albergues

Took a rest day in Ponferrada. Nice clean hotel, central location to Camino Frances path. Superbe, friendly accommodating staff. Very noisy all night from the bars and drunks in the square
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto como siempre

Como siempre -y vengo un par de veces al año- la estancia en este hotel es perfecta.
Stayed 2 nights in Nov 2017
Verified review

4/10 Poor

AINARA

Disliked: Staff & service, room comfort

Bastante mal

Este hotel no es sinónimo de descanso en absoluto, a la una de la madrugada se oía todo el griterío de la calle, y a partir de las siete de la mañana no paran de sonar portazos y golpes de otros huéspedes y esa delicadeza que emplean las chicas que hacen habitaciones...corriendo las camas como si no hubiese un mañana, por si fuera poco las campanas de la Iglesia de al lado, suenan cada 15 min!!!! Imposible descansar!!!! El restaurante caro y para una ensalada que tomé tenía más sal que otra cosa...el personal de recepción muy bien y el desayuno también, se puede aparcar cerca en un parking que es gratis...pero aún así no volvería y menos por el precio pagado, he estado en hoteles más baratos y he descansado mucho mejor, que para eso son...
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponferrada turística

Espectacular
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien, solo un pero

Deberían tener mas insonorizadas Las habitaciones y las ventanas exteriores
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

Originals Tours

Disliked: Cleanliness, property conditions & facilities, room comfort

Location

The only good thing about this hotel is its centrally located in the main square.