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Hotel Insteia

3.0 star property
Hotel with free parking, in the vicinity of Pertosa Caves

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Photo gallery for Hotel Insteia

Interior
Exterior
Property grounds
Front of property
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Via Annia SS19, Polla, SA, 84035
  • Place, Pertosa Caves
    ‪4 min drive‬
  • Place, Tuorno Waterfalls
    ‪18 min drive‬
  • Place, Cilento e Vallo di Diano National Park
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Twin Room, Non Smoking

  • 193 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 96 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Quadruple Room

  • 194 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Triple Room

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Single Room

  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

Polla

Hotel Insteia places you 3.7 mi (6 km) from Pertosa Caves. This 3-star hotel has 19 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Pertosa Caves - 4 min drive - 3.5 miles
  • Tuorno Waterfalls - 18 min drive - 8.0 miles
  • Certosa di San Lorenzo di Padula - 21 min drive - 21.4 miles
  • Cilento e Vallo di Diano National Park - 42 min drive - 28.5 miles
  • La Sellata-Pierfaone Ski Resort - 52 min drive - 32.1 miles

Getting around

  • Sicignano Degli Alburni Station - 17 min drive
  • Naples Intl. Airport (NAP) - 83 min drive

Restaurants

  • ‪Joker 2.0 - Lounge Café - ‬12 min walk
  • ‪Vecchia Pizzeria Margaret - ‬3 min walk
  • ‪Hotel Belvedere - ‬1 min walk
  • ‪Ristorante "La Cantina - ‬20 min drive
  • ‪Pub Maximus - ‬8 min drive

About this property

Hotel Insteia

Hotel with free parking, in the vicinity of Pertosa Caves
Guests of Hotel Insteia enjoy free WiFi in public areas, an arcade/game room, and a terrace. If you plan to drive, free parking is available. Front-desk staff can assist with securing valuables and tours/tickets. Additional amenities include wedding services, a garden, and a banquet hall.
20-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Phones and desks are other standard amenities.

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Exterior

Kristall Palace Hotel

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  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 63 reviews
Kristall Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Hotel Insteia

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number IT065097A1WZEENPNS

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Insteia Polla
Hotel Insteia
Insteia Polla
Insteia
Hotel Insteia Hotel
Hotel Insteia Polla
Hotel Insteia Hotel Polla

Frequently asked questions

Are free cancellation options available at Hotel Insteia?

Hotel Insteia provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do near Hotel Insteia?

This hotel is located in Polla, close to Pertosa Caves, Tuorno Waterfalls, and Grotte dell’Angelo. You'll also find Falesia Atena Lucana nearby.

Will I be able to park at Hotel Insteia?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Hotel Insteia feature a casino at the property?

No, Hotel Insteia doesn't have a casino.

Is there an indoor pool at Hotel Insteia?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Insteia?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and bathrobes as well as a bar.

Does Hotel Insteia have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Insteia feature a restaurant that includes a breakfast menu?

Yes, Hotel Insteia serves breakfast for a surcharge at Ristorante Hotel Insteia.

Will Hotel Insteia allow pets to stay free of charge?

Yes, pets stay free at Hotel Insteia.

Are there connecting rooms at Hotel Insteia?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Insteia?

Yes, some guestrooms at Hotel Insteia offer a balcony.

Does Hotel Insteia have a wedding venue?

There are wedding services available at Hotel Insteia if that's in your vacation plans.

Reviews

Hotel Insteia Reviews

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 10 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

10/10 Excellent

Salvatore

Stayed 1 night in May 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo albergo è stata una bella sorpresa. La posizione è molto comoda è all 'uscita dell ' autostrada. Il personale è stato molto cortese e gentile ci hanno anche la colazione a sacco perché siamo ripartiti molto presto che aggiungere sicuramente ritorneremo.
Stayed 1 night in Aug 2024

6/10 Okay

Bulancea

Disliked: Staff & service, property conditions & facilities

Peccato......!!

Prima di tutto, arrivati ad hotel Insteia siamo indirizzati verso hotel Hermitage senza avere una spiegazione. Arrivati lì, dopo il check in, abbiamo aspettato quasi 2 ore per avere la camera pronta (check in fato alle 15:40!!!!) La camera, con mobili, diciamo, dattati, era abbastanza pulita, però, l'aria condizionata non poteva essere regolata a dovere, (andava a tutta potenza) dunque tutta la notte ho dovuto spegnere e accendere perché, o faceva freddo, o faceva troppo caldo. Insomma, direi che abbiamo passato una poco piacevole esperienza. Devo dire una cosa ;due anni fa, abbiamo prenotato ad Insteia, dove siamo stati alloggiati, e devo dire che siamo stati molto bene. Peccato che non possiamo dire lo stesso anche questa volta.
Stayed 1 night in Aug 2024

10/10 Excellent

Orazio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Très bien
Stayed 1 night in Jul 2024

10/10 Excellent

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliato!

Ambiente pulito e soggiorno piacevole. Gestione familiare. Consigliato!
Stayed 3 nights in Jun 2024

8/10 Good

Gioacchina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura piacevole e personale molto disponibile.
Stayed 1 night in Oct 2021

4/10 Poor

DOMENICO ANTONINO

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La pulizia lascia a desiderare come anche gli accessori. Noi eravamo 2 persone e gli asciugamani erano erano solo per 1. L’aria condizionata non funzionava e la disposizione del letto rispetto alla tv era laterale. Ottimo il ristorante
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Personale gentile e attenta alle esigenze del cliente, si mangia molto bene
Stayed 1 night in Aug 2021

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Orazio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très sale

Très sale
Stayed 1 night in Jul 2021

10/10 Excellent

aurelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno per una notte per visitare la Certosa di Padula, albergo collocato vicino l’autostrada facile da raggiungere. Personale cortese è disponibile da ritornarci
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale, ottimo rapporto prezzo servizio, ristorante ottimo
Stayed 1 night in Aug 2019

6/10 Okay

Giovanna

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Pulizia discreta, camere ampie, ristorante discreto, ampio parcheggio, vicino all autostrada
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Viaggio con famiglia e bambini

Personale cortese, posizione ottima e struttura nuova.Purtroppo la struttura è lasciata andare perché credo il personale facendo il possibile non può gestire.Pulizia scarsa nelle stanze.
Stayed 1 night in Jul 2018

8/10 Good

Diego, Toscana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Albergo vicino l uscita dell autostrada

Bella camera familiare..siamo stati bene, tutti i confort disponibili..
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel carino, nuovo e pulito

Consiglierei l'hotel ad un amico perché è una struttura nuova, pulita è confortevole per le 3*** con le quali si propone, senza sottovalutare del prezzo conveniente che propongono. Nota di demerito purtroppo per ciò che riguarda la reception, che all'1 di notte era spenta e priva di un receptionist. Credo la struttura si fosse persa la prenotazione, tuttavia mi sento di consigliarla lo stesso perché la gestione è cordiale ed hanno saputo riparare con garbo e senza sottolineare l'errore. Io sono del settore e davanti a certe cose, se sapute gestire chiudo l'occhio ma nonostante ciò consiglierei di fare più attenzione a questi aspetti in quanto strutturali. In sostanza sarebbe un peccato rovinare o farsi rovinare la reputazione per errori banali, pur avendo una struttura valida e competitiva.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

albergo a 2 passi dall'uscita autostradale

Soggiorno all' insegna della tranquillita' peccato fossi solo di passaggio Colazione sana e abbondante Personale a modo e sempre a disposizione Ampio parcheggio gratuito Posizione strategica a pochi metri dall 'uscita autostradale di polla , dalla magnifica Certosa di San Lorenzo ,convento di sant' Antonio e grotte di pertosa La prossima sosta sara sicuramente all hotel Insteia
Stayed 1 night in Feb 2018

2/10 Terrible

Giovanni, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sono arrivato alle 10:00 di sera da milano e mi è stato detto che erano spiacenti ma avevano occupato la stanza perchè avevano un ritiro di calcio e mi hanno indirizzato a una struttura fatiscente che ci ha ospitato, senza aria condizionata, e senza lampadine nelle bachur. Letto molle.Non credo avesse stelle.