The staff was very friendly and helpful. My room on the first night, was facing the busy road, and was very load at night. Seemed like the windows were open, the cars were so loud. For the rest of my stay, they moved me to a different room, and it was much better, very quiet. The valet staff was very good and friendly, but hated having to use the valet service each day, and spending $28 a night. You really have no other choice, as no good parking available near by. All in all, a good hotel.