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Hotel Elephant Lobby

3.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Elephant Lobby

Basic Double or Twin Room, Mountain View | Mountain view
International cuisine
Basic Room | In-room safe, desk, rollaway beds, free WiFi
Front of property
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Air conditioning
  • Room service
  • Pet friendly

Explore the area

Map
Pinnawala, Rambukkana, SG, 71100
  • Pinnawala Elephant Orphanage
    ‪1 min walk‬
  • Pinnawala Zoo
    ‪12 min walk‬
  • Alagalla Mountain

Room options

About the neighborhood

Pinnawala

Pinnawala Zoo is a short stroll from Hotel Elephant Lobby, and other popular attractions like Wewaladeniya King's Temple are within a 15-minute drive. This 3-star hotel has 6 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Pinnawala Elephant Orphanage - 1 min walk - 0.0 miles
  • Pinnawala Zoo - 12 min walk - 0.6 miles
  • New Paradise Spice & Herbal Garden - 19 min drive - 8.6 miles
  • Kadugannawa Tea Factory & Sales Center - 31 min drive - 15.3 miles
  • Kandy Lake - 50 min drive - 26.4 miles

Getting around

  • Kandy Railway Station - 43 min drive
  • Bandaranaike Intl. Airport (CMB) - 142 min drive

Restaurants

  • ‪Ambasewana Hotel - ‬13 min drive
  • ‪Eat More - ‬18 min drive
  • ‪Champa Bakers & Restaurant - ‬12 min drive
  • ‪Channa - ‬9 min drive
  • ‪Pizza Hut - ‬14 min drive

About this property

Hotel Elephant Lobby

Family-friendly hotel with a rooftop terrace and a 24-hour front desk
Guests of Hotel Elephant Lobby enjoy a rooftop terrace, free WiFi in public areas, and conference space. There's free parking, and an airport shuttle (available 24 hours) for USD 65.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with securing valuables, access to locker space, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and cable TV. Other amenities include fireplaces, coffee makers, and ceiling fans.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 3 to 10 for adults and USD 3 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Horseback riding/rentals
  • Shopping mall

Family friendly

  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for USD 8.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 3 to 10 for adults, and USD 3 to 9 for children
  • Airport shuttle fee: USD 65.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 8.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 8:00 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Elephant Lobby Pinnawala
Elephant Lobby Pinnawala
Hotel Elephant Lobby Rambukkana
Elephant Lobby Rambukkana
Hotel Hotel Elephant Lobby Rambukkana
Rambukkana Hotel Elephant Lobby Hotel
Elephant Lobby
Hotel Hotel Elephant Lobby
Elephant Lobby Rambukkana
Hotel Elephant Lobby Hotel
Hotel Elephant Lobby Rambukkana
Hotel Elephant Lobby Hotel Rambukkana

Frequently asked questions

What can I see close to Hotel Elephant Lobby?

This hotel is located in Pinnawala within a short 10-minute walk of Pinnawala Zoo. You'll also find Alagalla Mountain and Uthuwankanda Church nearby.

Is parking available on site at Hotel Elephant Lobby?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Elephant Lobby feature a casino?

No, Hotel Elephant Lobby doesn't have a casino.

Is there an indoor pool at Hotel Elephant Lobby?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Elephant Lobby?

There are many amenities for couples at this hotel, including a fireplace as well as a bar and a restaurant.

Are there hot tubs at Hotel Elephant Lobby?

No, this hotel doesn't have a spa tub.

Does Hotel Elephant Lobby feature a restaurant that includes a breakfast menu?

Yes, Hotel Elephant Lobby serves an English breakfast for a surcharge each morning at Restaurant.

Does Hotel Elephant Lobby allow pets to stay for free?

Yes, pets stay free at Hotel Elephant Lobby and the property also provides food and water bowls for pets.

Are there connecting rooms at Hotel Elephant Lobby?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Elephant Lobby?

No, there aren't any guestrooms with balconies at Hotel Elephant Lobby.

Hotel Elephant Lobby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The whole experience of staying at this hotel was excellent, front the comfort of the rooms to the winderful food and the perfect viwing spot to observe the elephants. Highly recommended!
Stayed 1 night in Feb 2024

8/10 Good

GreekQueenDina, Boston MA USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run by a really nice family. It’s a perfect location to ride the elephants right down the street. You can stay here to save money, and get a balcony room for a great price. Bring your own sheets and towels because you’ll be happier if you do (I did and had a great time). The owners son is so nice and came along my tour and showed me the Kandy Tooth Temple in Kandy, Sri Lanka. Highly recommend seeing that and the Royal Botanical Gardens. Elephant Bay Hotel is next door and you can pay like $15 to use the pool for the day, I recommend doing that to get some pics with elephants in the background!
Stayed 4 nights in Feb 2019

8/10 Good

PEERZAAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OUR STAY AT HOTEL ELEPHANT LOBBY

VERY HELPFUL
Stayed 2 nights in Dec 2019

6/10 Okay

sivert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023