JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, sun loungers
House, Multiple Bedrooms, Non Smoking | Beach/ocean view
Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Property amenity
4 restaurants, breakfast, lunch, dinner served; French cuisine

Popular amenities

  • Hot Tub
  • Bar
  • Parking included

Explore the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang
  • Khem Beach
    ‪7 min walk‬
  • Sao Beach
  • An Thoi Cable Car Station
    ‪7 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪20 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

House, Multiple Bedrooms, Non Smoking

  • 13993 sq ft
  • Sea view
  • Sleeps 9
  • 7 Double Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 656.6 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 968 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

  • 4304 sq ft
  • Sleeps 9
  • 3 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Balcony

  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Phu Quoc

Located in Khem Beach within a short walk of Khem Beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa is within 2 miles (3 km) of Phu Quoc Prison. This 244-room, 5-star resort has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Khem Beach - 7 min walk - 0.4 miles
  • Phu Quoc Prison - 3 min drive - 1.5 miles
  • Sunset Town Beach - 6 min drive - 2.2 miles
  • An Thoi Cable Car Station - 7 min drive - 2.4 miles
  • Ho Quoc Pagoda - 22 min drive - 8.3 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • Anba Coffee
  • ‪Rice Market - ‬15 min drive
  • ‪Runam Cafe - ‬8 min drive
  • ‪Tempus Fugit - ‬2 min walk

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
JW Marriott Phu Quoc Emerald Bay Resort & Spa features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies, sitting areas, and coffee makers. Housekeeping is available on request.
A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry B
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (7,406 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 1350000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 6:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Is free cancellation available at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of Jul 31, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on Aug 10, 2025 start from $334.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of JW Marriott Phu Quoc Emerald Bay Resort & Spa?

This resort is situated in Khem Beach within a short 8-minute walk of Khem Beach. You'll also find Sao Beach and Sunset Town Beach within a short drive.

Is parking available on site at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

There is a full-service spa available for guests to enjoy and services include massages.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa include a casino?

No, JW Marriott Phu Quoc Emerald Bay Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 6:30 AM and 6:30 PM.

What will couples enjoy most about a stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

This beachfront resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, guests can enjoy a spa tub at this resort.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a restaurant with a breakfast menu?

Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa has 4 restaurants, and serves free buffet breakfast each morning.

Will JW Marriott Phu Quoc Emerald Bay Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to JW Marriott Phu Quoc Emerald Bay Resort & Spa?

The closest major airport to JW Marriott Phu Quoc Emerald Bay Resort & Spa is Phu Quoc (PQC-Phu Quoc Intl.), which is 10.8 mi away (24 minutes by car).

Can I book a room with a balcony at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, every guestroom at JW Marriott Phu Quoc Emerald Bay Resort & Spa comes with a balcony with some featuring ocean or garden views.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a wedding venue on site?

Take advantage of the wedding venue at JW Marriott Phu Quoc Emerald Bay Resort & Spa if you plan to say "I do" during your trip.

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 224 out of 272 reviews
Rating 8 - Good. 34 out of 272 reviews
Rating 6 - Okay. 6 out of 272 reviews
Rating 4 - Poor. 5 out of 272 reviews
Rating 2 - Terrible. 3 out of 272 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025

2/10 Terrible

Wolfgang

Stayed 4 nights in Apr 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
Stayed 1 night in Mar 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

The beach, the historic university theme
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey

Stayed 7 nights in Feb 2025

10/10 Excellent

Eun Seok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Man Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Joana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A flawless stay for three nights

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarissa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Stayed 6 nights in Dec 2024

10/10 Excellent

YULIYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Kiat William, Honolulu

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Markeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal stay. Highly recommended

Stayed 1 night in Nov 2024

8/10 Good

Lily

Traveled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Bo yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was beyond my expectation. Exceptionally good!
Stayed 3 nights in Oct 2024

8/10 Good

Bradley, lagrange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best area
Stayed 1 night in Oct 2024

10/10 Excellent

JINCHEOL

Stayed 4 nights in Sep 2024

10/10 Excellent

Sangou

Stayed 3 nights in Jul 2024

8/10 Good

Trinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet atmosphere
Stayed 3 nights in Aug 2024