Best Western Premier Sonasea Phu Quoc

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Best Western Premier Sonasea Phu Quoc

Exterior
2 bars/lounges, rooftop bar
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Kitchen
  • Gym

Explore the area

Map
Duong Bao Hamlet, Phu Quoc, Kien Giang, 920000
  • Sonasea Phu Quoc Night Market
    ‪1 min walk‬
  • Sonasea Beach
    ‪7 min walk‬
  • Phu Quoc Beach
    ‪9 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪9 min drive‬

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Room options

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

  • 786 sq ft
  • Sleeps 6
  • 2 Queen Beds

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

  • 1249 sq ft
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

  • 3638 sq ft
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

  • 6028 sq ft
  • Beach view
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

Deluxe Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Balcony, Partial Sea View

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

  • 2282 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Balcony, Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Twin Beds, Balcony, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

  • 2013 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Deluxe Villa 03 Bedrooms With Private Pool

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Executive Three Bedroom Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Executive Suite With 02 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

Premier Deluxe Twin With Sea View

  • Sleeps 2
  • 2 Twin Beds

Grande Suite With 03 Bedrooms

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

Luxury Deluxe Villa 05 Bedrooms With Private Pool

  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

Executive Deluxe With Living Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

Premier Deluxe King With Sea View

  • Sleeps 2
  • 1 King Bed

Luxury Presidential Villa with 05 Bedrooms with Private Pool

  • Sleeps 10
  • 4 Twin Beds and 3 King Beds

Presidential Villa

  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

Deluxe King Pool View

  • Sleeps 2
  • 1 Queen Bed

Executive Deluxe Sea View

  • Sleeps 2
  • 1 Queen Bed

Executive Suite 2 Bedrooms Sea View

  • Sleeps 4
  • 2 Queen Beds

Grande Suite 3 Bedrooms Sea View

  • Sleeps 6
  • 2 Double Beds and 2 Queen Beds

Premier Deluxe King Partial Sea View

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Phu Quoc

Best Western Premier Sonasea Phu Quoc places you next to Sonasea Phu Quoc Night Market and within a 10-minute walk of Sonasea Beach. This 5-star resort has 566 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.0 miles
  • Sonasea Beach - 7 min walk - 0.4 miles
  • Phu Quoc Beach - 9 min drive - 5.0 miles
  • Phu Quoc Night Market - 14 min drive - 7.8 miles
  • Sao Beach - 20 min drive - 9.4 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive

Restaurants

  • ‪Espresso Cafe - ‬11 min drive
  • ‪Ink 360 - ‬5 min drive
  • ‪Sailing Club Phú Quốc - ‬6 min drive
  • ‪Rice Market - ‬7 min drive
  • ‪Tropicana Restaurant - ‬5 min walk

About this property

Best Western Premier Sonasea Phu Quoc

Luxury resort on the beach, with outdoor pool
At Best Western Premier Sonasea Phu Quoc, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchenettes, microwaves, and minibars.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thala Spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, German, Hindi, Korean, Russian, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • C View Sky Bar
  • Essence
  • Oasis

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's club
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1098000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1098000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Resort
Best Western Premier Sonasea
Resort Best Western Premier Sonasea Phu Quoc Phu Quoc
Phu Quoc Best Western Premier Sonasea Phu Quoc Resort
Resort Best Western Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Premier Sonasea Phu Quoc
Best Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort Phu Quoc

Frequently asked questions

What can I see within easy reach of Best Western Premier Sonasea Phu Quoc?

This resort in Phu Quoc is within a 10-minute walk of Sonasea Phu Quoc Night Market and Sonasea Beach. You'll also find Waterfront Beach Square and Suoi Tranh Waterfall within a short drive.

How much does it cost to stay at Best Western Premier Sonasea Phu Quoc?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Sonasea Phu Quoc on Jun 24, 2025 start from $84.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Premier Sonasea Phu Quoc?

Yes, self parking is offered for free at the resort.

Is a spa located at Best Western Premier Sonasea Phu Quoc?

Thala Spa is the resort's spa and services include couples treatments and massages.

Does Best Western Premier Sonasea Phu Quoc feature a casino at the property?

No, Best Western Premier Sonasea Phu Quoc doesn't have a casino.

Is there an indoor pool at Best Western Premier Sonasea Phu Quoc?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Best Western Premier Sonasea Phu Quoc?

This beachfront resort offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Best Western Premier Sonasea Phu Quoc?

No, this resort doesn't have a spa tub.

Does Best Western Premier Sonasea Phu Quoc feature a restaurant that includes a breakfast menu?

Yes, Best Western Premier Sonasea Phu Quoc serves free full breakfasts at Essence each morning.

Does Best Western Premier Sonasea Phu Quoc allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Premier Sonasea Phu Quoc.

Are there connecting rooms at Best Western Premier Sonasea Phu Quoc?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Best Western Premier Sonasea Phu Quoc?

The closest major airport to Best Western Premier Sonasea Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.), which is 4.4 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Best Western Premier Sonasea Phu Quoc?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy sea or garden views.

Best Western Premier Sonasea Phu Quoc Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 140 out of 284 reviews
Rating 8 - Good. 86 out of 284 reviews
Rating 6 - Okay. 34 out of 284 reviews
Rating 4 - Poor. 16 out of 284 reviews
Rating 2 - Terrible. 8 out of 284 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kandice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the perfect location with a market bustling with restaurants and shops right across the street. The beach at the hotel had super calm water, great for relaxing. Pool was wonderful too, warm water and a lazy river where you can enter in at many spots. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Perry J, Hillsborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at the Best Western Sonasea for a month. We highly recommend this resort. The Best Western is in a great location. It’s within walking distance to the night market, which has some of the best restaurants we’ve ever been to. The hotel is clean and modern. Ms. Thuy took personal pride in being our housekeeper. The Cview Sky Bar has beautiful sunset and nighttime views. We saw the green flash twice. Trong was a great bartender there, taking music requsts for us to dance. The beach was nice, only a short walk from the hotel, with plenty of beach chairs and umbrellas. The two pools were always immaculate. The breakfast buffet had a wide variety of foods, from traditional brunch fare to Vietnamese specialities. The staff was wonderful. At the breakfast buffet, Miss Vy was the first to make us Vietnamese coffee. After that, Mr. Thuong’s entire staff went out of their way to make our stay memorable. Mr. Rau & Mr. Hiep were also very attentive, often serving us themselves.
Stayed 26 nights in Feb 2025

10/10 Excellent

Dat fung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has beach, pools, amazing breakfast, amazing buffets and spas.
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Food. Need more menu veggie
Stayed 3 nights in Feb 2025

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely beachfront hotel with a great location. Just across the street, you'll find a a few restaurants, and a night market, many of which offer delicious seafood. We really enjoyed the convenience of the location. The breakfast buffet was fantastic, offering a wide variety of options. However, we were less impressed with the dinner buffet. It didn’t feel like it provided good value for the price we paid. Overall, it’s a great spot to stay if you’re looking for a resort-like experience with easy access to dining and shopping. It’s especially suitable for families our group of friends.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has its charms. The spa isn’t large, but the staff are great in particular, Hai and Trang . In terms of the front desk we are very grateful for the help we received from Quoc. The floors in our rooms weren’t very clean, nor were the floors on our entire floor, leading to our room and elevator. The staff in the restaurant are friendly. We had difficulty with one person who didn’t quite seem to believe that my daughter was under the age of 11 for the buffet. So that led to frustration. The next day, just to eliminate any issues, I showed our waitress her passport. Felt sort of demeaning to have to resort to that. We were at the main pool often and thought it would be nice if we could have had poolside service. Overall it was a nice stay. The balcony is a nice touch, especially to dry off wet clothing and the night market right across the street is nice to take a stroll, shop and eat.
Stayed 3 nights in Feb 2025

8/10 Good

YING XIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money .
Stayed 4 nights in Jan 2025

8/10 Good

JAMES

Great stay here compared to Landmark Saigon.

Well a lot better here than Landmark Apartments in Ho Chi Minh City. This team understands service can clean bed sheets and a clean bathroom with no mould.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 days were excellent. Night markets close by.
Stayed 3 nights in Dec 2024

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly fine resort. Buffets were huge. Food was good, but not amazing. Pools and beach acccess were great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit here as we enjoyed so much last year. A great hotel with large swimming pool and other lagoon pools taking you down to private beach with good beach bar and lunch menu. Very well set out and beautifully landscaped. Walking Street is directly opposite the hotel providing several dining options from restaurants to street food. Also shopping stalls and even entertainment on Weekend evenings. Easy enough to get a taxi to Long Beach and other beach bars/restaurants. Very good buffet breakfast in the hotel. Spacious rooms with balconies Efficient and courteous staff Thanks for another stay
Stayed 5 nights in Nov 2024

10/10 Excellent

TAM, milpitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided convenient access to the beachfront, and the staff was exceptionally accommodating. However, I was disappointed that my room was not assigned an ocean view as requested.
Stayed 3 nights in Nov 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views

Nice hotel but would not say it is a 5 star hotel more 4 star. We had the so not disturb sign on but got woken several times one time we were called to sign for a bill from the day before which could of been sorted in the afternoon. Beach is lovely and views aroung sunset are amazing. Really good place to have down time when travelling but limited places for rhe evening apart from food venues at the night market.
Stayed 5 nights in Nov 2024

8/10 Good

Tsz Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Artur

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very good l! Friendly and respectful. Breakfast amazing one of the best one and included in the prices.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yi Man

Stayed 2 nights in Aug 2024

10/10 Excellent

YONG HYEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for your money. Kinda out of the way.

If you're from North America you are probably like us and were questioning how a Beat Western is a 5 star hotel. But this hotel was great. Very good value for your money. Had an amazing stay here. Everything so comfortable and clean and safe feeling. The lazy river pool was so nice to float around in the early evening. While it's not the most convenient location the hotel makes up for it in spades. If you're ok with taking a taxi/grab around the city then I highly recommend this place.
Stayed 4 nights in Mar 2024

8/10 Good

Valerie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.
Stayed 14 nights in Feb 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Property conditions & facilities
Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.
Stayed 5 nights in Mar 2024

6/10 Okay

Christopher

Stayed 6 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed over the Tet holiday, so naturally the hotel was full and there were a lot of children around. In saying this the hotel is designed to accomodate for children and it dose it well with pool access and game for them as well. All ocean view rooms have great sight lines of the waterfront and a nice sized balcony for two people to watch. I can recommend watching the sunset from the rooftop bar or the beach. Only one problem I encountered was the noise from the hall way, the walls between rooms are quiet so you will not hear your neighbours however once In the hallways you will hear the noise of bags and screaming children or yelling parents like they are in your room. Breakfast was a good selection of both western and Asian foods however recommend you go early to beat crowds. Can recommend this hotel!
Stayed 4 nights in Feb 2024

8/10 Good

inyoung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

한국인 파티

한국인 너무 많아요.. 그리고 부페가 좀 정신없었어요 하지만 음식은 다 너무 맛있어서 살이 쪘습니다
Stayed 2 nights in Feb 2024

6/10 Okay

Entela

Liked: Property conditions & facilities
Location was good for families. Beautiful beach. Food was great. Free shuttle was a plus. Never understood how cleaning rooms worked. I was requesting a cleaning at 8 am and most of the time room was not cleaned till 4 pm even though they cleaned one room before or afer us or across from us ( this was every single day for 11 days in a row) sometimes our rooms were not cleaned at all even though we requested that service early in the morning. Cleaning quality was not good either, balcony was never cleaned in 11 days. Another thing we were not impressed was the line at the coffee machine in the morning and watering the flowers at the roof top or some balconies and dripping water on us while we were eating breakfast. I hope they improve this little things.
Stayed 11 nights in Dec 2023