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G Eleven Hotel

Property class: 3

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Photo gallery for G Eleven Hotel

A multi-story building with balconies and a covered entrance area.
A hotel room with two beds, a desk, and a window with curtains.
A multi-story hotel with a swimming pool, balconies, and warm lighting.
A residential area with houses, a street, and a clear sky.
A spacious indoor area with a pool table, dining area, and a large window providing a view of the night sky.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206
  • Place, Royal Palace
    ‪2 min walk‬
  • Place, National Museum of Cambodia
    ‪3 min walk‬
  • Place, Riverside
    ‪7 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a bedside table, a mirror, and a window with curtains.

Deluxe Double Room

  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a bed, a bedside table, a mirror, and a window with curtains.

Superior Double Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a window with curtains.

Deluxe Twin Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Triple Room

A hotel room with a large bed, a desk, and a chair. There are windows with curtains, a wall-mounted light fixture, and a door.

Deluxe Triple Room

  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Solo Traveler Room

A hotel room with a bed, a bedside table, a mirror, and a window with curtains.

Solo Traveler Room

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Phnom Penh

Located in Phnom Penh City Centre, G Eleven Hotel is adjacent to Royal Palace and within a 10-minute walk of other popular attractions like Riverside. This 3-star hotel has 38 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Royal Palace - 2 min walk - 0.1 miles
  • National Museum of Cambodia - 3 min walk - 0.2 miles
  • Riverside - 7 min walk - 0.4 miles
  • Silver Pagoda - 9 min walk - 0.5 miles
  • Central Market - 14 min walk - 0.8 miles

Getting around

  • Phnom Penh Railway Station - 8 min drive
  • Techo Intl. Airport (KTI) - 47 min drive

Restaurants

  • ‪CAFÉ BORA - ‬1 min walk
  • ‪Blue Chilli - ‬3 min walk
  • ‪Royal Oyster - ‬1 min walk
  • ‪The Artist - ‬3 min walk
  • ‪The Happy Damrei Board Game Cafe - ‬5 min walk

About this property

G Eleven Hotel

G Eleven Hotel features an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and a terrace.
24-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2012

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh

Frequently asked questions

Is free cancellation available at G Eleven Hotel?

G Eleven Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do around G Eleven Hotel?

This hotel is situated in Phnom Penh City Centre within a 10-minute walk of Royal Palace and Riverside. You'll also find National Museum of Cambodia and Independence Monument less than a mile away.

Is parking available on site at G Eleven Hotel?

Yes, self parking is offered for free at the hotel.

Does G Eleven Hotel include a casino on the premises?

No, G Eleven Hotel doesn't have a casino.

Will I find an indoor pool at G Eleven Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is G Eleven Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at G Eleven Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does G Eleven Hotel have a restaurant that serves breakfast?

Yes, G Eleven Hotel serves free continental breakfast each morning from its restaurant.

Will G Eleven Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at G Eleven Hotel.

Are there connecting rooms at G Eleven Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to G Eleven Hotel?

The closest major airport to G Eleven Hotel is Techo Intl. Airport (KTI), which is 15.5 mi away (47 minutes by car).

Are there rooms with balconies that I can book at G Eleven Hotel?

Yes, some guestrooms at G Eleven Hotel offer a balcony and may feature city views.

G Eleven Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 119 reviews
Rating 8 - Good. 47 out of 119 reviews
Rating 6 - Okay. 41 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

missnöjd familj

Hotellet var i dåligt skick, mögel på rummet samt smutsigt och i dåligt skick. Badrummet hade en stor mögelfläck i taket, se sa att de behövde måla om. Toaletten gick bara att spola varannan gång. Sen fick man öppna upp och trycka på nån grej så gick det sen. Det luktade unket och fuktigt, poolen var oren och grumlig. Svårt dock att hålla barnen borta från den så vi badade ändå. Vi är inte nöjda och skulle inte rekommendera någon att åka dit.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness
Vanhat puitteet!!!!!!!!!!!@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 8 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Gut gelegenes 2 Sterne Übergangshotel ohne Lift

Unweit des Königspalastes gelegenes ** Hotel und gut erreichbar in ca. 10 Min. Uferpromenade am Fluss. Restaurants sind entlang des Hotels paar zu finden und auch div. Shops . Zum einkaufen sind mehrere Discounter dabei , wie der " Smile Marcet " und noch andere . Am besten alles selbst ergründen und zum nachsehen den Reiseführer als Stütze benutzen. TUC TUC stehen vor dem Hotel - Preis verhandelbar wo man hin möchte ... Preis mit den TUC TUC zum Airport 8 $
Stayed 13 nights in Mar 2018
Verified review

6/10 Okay

Okey hotel

Alright hotel, not a favourite, i tried several hotels in the city. Cant give an exact reason, just didnt like it that much compared to the other hotels i stayed at.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo

Hotel antigo, mas ótimo e excelente localização
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Helt greit for å sove en natt, men rommets forfatning var som forventet til hotellets beliggenhet.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Staff & service

Helpful staff

The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Stayed 4 nights in Nov 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Gone down hill

This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 수영장이있어 좋았고, 객실도 깨끗했어요.하지만 아침식사는 종류가 똑같아서 조금 실망^^
Verified review

4/10 Poor

Ok.

Dålig service i receptionen. Visste inte om att det gick tåg till sihanoukville. Och kunde ej heller hjälpa till med växling. Man fick knappt ett godmorgon.
Verified review

8/10 Good

Liked: Cleanliness

hôtel bien situé, chambres propres

très bon rapport qualité prix. On a demandé une couverture en plus, il a été très difficile de l'avoir. Petit déjeuner très pauvre
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a convenient location

The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
Verified review

6/10 Okay

Disliked: Cleanliness

Hôtel bien placé et relativement propre.

Bien au niveau de la chambre (confort) et la piscine. Personnel très aimable et serviable. Il manque une tablette dans la sdb et de quoi déposer les trousses de toilette. Luminaires insuffisants. Odeurs désagréables dans la chambre et petit déjeuner très très basique !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

agréable et bien situé

personnel cool
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

위치는 좋음, 조식은 기대금물.

위치는 좋은데 주변소음이 좀 있었음. 그냥 출장호텔로 이용하시긴 좋습니다..호텔 부대시설 기대는 금물.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Ok hotel with its pool as a selling point

The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good hotel but...

The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Verified review

6/10 Okay

Stay 4 nights - paid 5!!

Return visit to this pretty good hotel. After many previous visits Nice pool, clean rooms, and a free (forgettable) breakfast. Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread. Repeated request, upon checkout, and was stonewalled. So: Pay 5 nights get only 4. May not return. I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
The hotel is a bit old, but under renovation. It reception was very friendly as they let have breakfast earlier than usual so that we could get on our bus at 6.45am
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra val för pengarna

Trevlig och bra service, nära till det mesta så jag kan bara säga att detta är ett bra val för pengarna.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Below par

Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
Verified review

6/10 Okay

수영장이 있는 무난한 호텔

저렴한 가격에 무난한 객실에 대체적으로 안족했습니다 아침이 매우 간단히 나옵니다 토스트에 오믈렛 정도 절 좋은 건 수영장인듯 나름 관리도 잘 되는것 같아요