Ban Ban Hotel

3.5 star property
Hotel in Phnom Penh with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Ban Ban Hotel

2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
City View Family Suite | City view
City View Twin Room | 1 bedroom, minibar, in-room safe, desk
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Phnom Penh Hanoi Friendship Blvd (1019), 322, Phnom Penh, Phnom Penh, 12101
  • AEON Mall Sen Sok City
    ‪4 min drive‬
  • Central Market
    ‪9 min drive‬
  • Riverside
    ‪9 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪7 min drive‬

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Room options

City View Twin Suite

  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

City View Twin Room

  • 33 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe King City View

  • City view
  • Sleeps 2
  • 1 King Bed

No View Double Room

  • 33 sq ft
  • Sleeps 2
  • 1 Queen Bed

City View Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin City View

  • 42 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

City View Family Suite

  • 75 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Phnom Penh

Located in Sen Sok within 2 miles (3 km) of Royal University of Phnom Penh, Ban Ban Hotel is within a few miles (5 km) of AEON Mall Sen Sok City. This 140-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.

What's nearby

  • AEON Mall Sen Sok City - 4 min drive - 1.9 miles
  • Central Market - 9 min drive - 4.7 miles
  • Riverside - 9 min drive - 3.8 miles
  • Royal Palace - 10 min drive - 5.4 miles
  • Phnom Penh Night Market - 10 min drive - 5.4 miles

Getting around

  • Phnom Penh Railway Station - 18 min drive
  • Phnom Penh Intl. Airport (PNH) - 19 min drive

Restaurants

  • ‪tai tai Seafood 2 - ‬2 min drive
  • ‪PIZZA WORLD - ‬4 min drive
  • ‪Pochentong Restaurant - ‬3 min drive
  • ‪Jars Of Clay - ‬3 min drive
  • ‪Green Lake Resort & Restaurant - ‬3 min drive

About this property

Ban Ban Hotel

Hotel in Phnom Penh with 4 restaurants and 2 outdoor pools
Guests of Ban Ban Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free valet parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 15.00 per vehicle. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 21 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Ban Ban Coffee
  • Ban Ban Sky Bar
  • Chinese & Khmer Restauran
  • Pub & Western Restaurant
  • Restaurant Breakfast

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,658 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 21 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 15.00 per vehicle (maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Frequently asked questions

Are free cancellation options available at Ban Ban Hotel?

Ban Ban Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see around Ban Ban Hotel?

This hotel is situated in Sen Sok, close to Central Market, Royal Palace, and Riverside. You'll also find AEON Mall Sen Sok City and Wat Phnom within a short drive.

Is parking available on site at Ban Ban Hotel?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at Ban Ban Hotel?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Ban Ban Hotel feature a casino?

No, Ban Ban Hotel doesn't have a casino.

Will I find an indoor pool at Ban Ban Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Ban Ban Hotel?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and 4 restaurants.

Does Ban Ban Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Ban Ban Hotel have a restaurant that serves breakfast?

Yes, Ban Ban Hotel has 4 restaurants, and serves breakfast for a surcharge.

Will Ban Ban Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ban Ban Hotel.

Are there connecting rooms at Ban Ban Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Ban Ban Hotel?

The closest major airport to Ban Ban Hotel is Phnom Penh Intl. Airport (PNH), which is 3.8 mi away (19 minutes by car).

Can I book a room with a balcony at Ban Ban Hotel?

No, there aren't any guestrooms with balconies at Ban Ban Hotel.

Ban Ban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with family
Liked: Staff & service, property conditions & facilities
One night stay. Worked perfectly
Stayed 1 night in Apr 2025

10/10 Excellent

Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service and breakfast.
Stayed 3 nights in Mar 2024

6/10 Okay

Ashlee

Stayed 2 nights in Jan 2024

8/10 Good

Stapana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearness and excellent customer service
Stayed 1 night in Dec 2023

8/10 Good

Stapana

Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN C L TEO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Good
Stayed 1 night in Dec 2023

8/10 Good

Stapana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the bed sheets and the room. Good size room. Good security systems. Areas can be improved . Staffs knowledge of the international booking system . Available of the food services after normal hours. It is important for guests coming from different time zones. . The shower floor is slippery. Should have a shower pad. . No tower hangers inside the shower room.
Stayed 2 nights in Nov 2023

6/10 Okay

Daniel-Philippe, Oakland

Liked: Cleanliness
Disliked: Staff & service
The as states 5 * but not to International Hotel standards. Perhaps for Cambodia. The safe was not secure nor operational; staff spoke very little English; my room was cleaned day 4 of my 5 nite stay. Do not recommend and will not stay there on my return. 30 min Tuk Tuk minimum from cultural and tourist attraction

10/10 Excellent

jung moon

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Inc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

SUNGHO

Business traveler
Liked: Room comfort
Disliked: Cleanliness

위치는 조용하고 전체적으로 중간정도의

전체적으로는 좋은 편이다. 직원들은 서로 안되는 영어지만, 최선을 다한다. 라운지바는 너무 좋다. 동양인이 압도적으로 많다. 위치는 조금 불편하다. 청소는 열심히 한다. 그러나 구석구석 제대로 알려준 사람이 없는 듯 하다. 조식은 매일 거의 같다. 캄보디아 호텔들 공통사항처럼 배수는 엉망이다. 와이파이 약하다. 가끔 정전된다. 바퀴벌레 나온다. 방음은 중간이다. 가족, 연인여행보다 출장이 좋다. 정말 연인과 함께 간다면 다시 한 번 고려해 보길 권장한다.
침대위 머리쪽 틈
Stayed 7 nights in Apr 2023

10/10 Excellent

Inhyung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Chul

Stayed 2 nights in Nov 2022

10/10 Excellent

lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022