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Altenhaus Pousada

3.5 star property

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Mini-golf
Reception
Double Room | Minibar, desk, bed sheets
Buffet
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Estrada Das Arcas No. 261, Itaipava, Petrópolis, RJ, 25745-122
  • Place, Piabanha River
    ‪3 min walk‬
  • Place, Mayor Paulo Rattes Municipal Park
    ‪2 min drive‬
  • Place, Itapaiva Castle
    ‪2 min drive‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪89 min drive‬

Room options

About the neighborhood

Petrópolis

Located in Itaipava, Altenhaus Pousada is adjacent to Vale do Paraíba and within a 10-minute stroll of Piabanha River. This 3.5-star hotel welcomes guests with 18 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Piabanha River - 3 min walk - 0.2 miles
  • Mayor Paulo Rattes Municipal Park - 2 min drive - 1.6 miles
  • Itapaiva Castle - 2 min drive - 2.0 miles
  • Imperial Museum - 24 min drive - 13.0 miles
  • Crystal Palace - 25 min drive - 15.5 miles

Getting around

  • Vila Inhomirim Station - 45 min drive
  • Rio de Janeiro International Airport (GIG) - 82 min drive

Restaurants

  • ‪Mara Tortas Finas - ‬2 min walk
  • ‪Ary Delicatessen - ‬3 min drive
  • ‪Parador Valência - ‬13 min walk
  • ‪Kopenhagen - ‬3 min drive
  • ‪Il Pirugino Ristorante - ‬3 min drive

About this property

Altenhaus Pousada

At Altenhaus Pousada, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch LCD TVs come with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, phones, and desks.
An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Altenhaus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 115.00 per pet, per night, plus a deposit of BRL 115.00 per night
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: BRL 115.00 per night
  • Pet fee: BRL 115.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 100 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pousada Altenhaus
Pousada Altenhaus Hotel
Pousada Altenhaus Hotel Petropolis
Pousada Altenhaus Petropolis
Pousada Altenhaus Petropolis, Brazil
Altenhaus Pousada Hotel Petropolis
Altenhaus Pousada Hotel
Altenhaus Pousada Petropolis
Altenhaus Pousada Hotel
Altenhaus Pousada Petrópolis
Altenhaus Pousada Hotel Petrópolis

Frequently asked questions

What's there to do near Altenhaus Pousada?

This hotel is situated in Itaipava, just steps from Vale do Paraíba. You'll also find Mayor Paulo Rattes Municipal Park and Itapaiva Castle within a short drive.

Is there parking available at Altenhaus Pousada?

Yes, self parking is offered for free at the hotel.

Is a spa located at Altenhaus Pousada?

There is a full-service spa available for guests to enjoy and services include massages.

Does Altenhaus Pousada have a casino?

No, Altenhaus Pousada doesn't have a casino.

Is there an indoor pool at Altenhaus Pousada?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Altenhaus Pousada a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private hot tub and a fireplace.

Are there hot tubs at Altenhaus Pousada?

No, but guests can enjoy a steam room at this hotel.

Does Altenhaus Pousada have a restaurant that serves breakfast?

Yes, Altenhaus Pousada serves free breakfast at Bistro Altenhaus.

Does Altenhaus Pousada allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Altenhaus Pousada for a fee of BRL 115.00 per pet, per night. A deposit of BRL 115.00 per night is collected.

Are there connecting rooms at Altenhaus Pousada?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Altenhaus Pousada?

No, there aren't any guestrooms with balconies at Altenhaus Pousada.

Does Altenhaus Pousada have a wedding venue on site?

There are wedding services available at Altenhaus Pousada if that's in your vacation plans.

Altenhaus Pousada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é incrível, fica bem próxima ao centrinho e aos principais restaurantes, mas dentro dela parece que você está no meio da mata. O café da manhã é simples mas é ótimo, tudo de excelente qualidade, além de que o hotel deixa disponivel chá, café, e alguns snacks, com destaque especial para o biscoito amanteigado com goiabada que é maravilhoso. Há um espaço ótimo da piscina, que mesmo que com frio, é delicioso para soltar o pet, aproveitar o sol e tomar um vinhozinho. Super recomendo!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Bem localizado ,pessoal muito atencioso !
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa pousada pet friendly, confortável, limpa e bom café da manha.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Maravilhoso!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
No geral achei boa a estadia. Pontos positivos: beleza do local, atendimento prestativo do time da cozinha, qualidade das refeições. Pontos a melhorar: atendimento do time da recepção (deveria ser mais amigável, simpático); forma de pagamento (foi cobrado parte na plataforma e a outra parte foi cobrada diretamente no hotel, na chegada - isso, além de antipatico, gera confusão aos hóspedes), o que conversa com o comentário anterior; aquecimento da piscina interna (não estava tão quente e o dia nem estava frio); quartos internos já merecem uma renovação, para melhorar o odor e algumas questões estruturais, como o sanitário meio “solto”.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel muito agradável, funcionários educados, muito próximo à praia.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great breakfast, pleasant environment.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

MANOELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adoramos

Muito boa!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção

Gostei bastante da pousada. O espaço é ótimo, a acomodação que fiquei excelente, aceita pet,.. Obs.: Eles não aceitam parcelamento. Pode ser que façam acima de um determinado valor, por isso, caso deseja parcelar algo, entre em contato e pergunte.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é excelente, somente a água quente do chuveiro que deixou a desejar.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Antônio Carlos

Liked: Cleanliness, staff & service, room comfort
Excelente estadia!!
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Foi ok

Café da manhã ok, atendimento bom, muito bem localizada, tranquilo, porém a limpeza deixou a desejar. O banheiro estava com poeira, metais aparentavam não muito limpos. Falta manutenção no quarto e em áreas comuns. O álcool era disponibilizado em frascos pequenos em locais específicos, mas poderiam ter em mais lugares. Cobram para emprestar prato e talher para usar no quarto. Achei o serviço do bar fraco. Fiquei no chalé e pelo preço que foi, não valeu o custo benefício
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso, localização ótima.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente! Localização fantástica. Confortável e com funcionários atenciosos.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Tayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito!

Experiência incrível! Pousada linda, aconchegante, com piscina aquedida 24h, sauna, piscina descoberta, sinuca, academia, quadra de tênis e mini golf (pousada empresta os equipamentos sem custo adicional). Café da manhã top! Ficamos em um chalé de frente pra piscina, maravilhoso! Amei absolutamente tudo!
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já fomos mais de uma vez ao Altenhaus. Gostamos demais. Sempre ficamos no chalé. É maravilhoso! Atendimento excelente. O lugar é lindíssimo! Ótimo para o descanso, sem deixar de oferecer boas opções de lazer. As ofertas de refeições a lá cart estão mais variadas e os preços são acessíveis.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Anderson Cotias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Pousada bem localizada e bem cuidada. Os funcionários são muito atenciosos e lhe atendem em todos os detalhes. Nosso pet ficou muito a vontade na pousada (com liberdade). O cardápio do restaurante não tem muitas variadades, porém o preço é bastante convidativo e a comida é boa. Recomendo e voltaria novamente.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, acomodacao e atendimento. Tudo perfeito
Stayed 1 night in May 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refúgio perfeito!!!

Uma das melhores pousadas em que estive. Desde a reserva, passando por toda a equipe. A presença e simpatia do dono. A localização perfeita, atenção aos detalhes, etc... Pretendo voltar muitas vezes.
Stayed 2 nights in Apr 2020
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with beautiful gardens, comfortable room, Jacuzzi in bedroom was a plus! Breakfast very good. Staff excellent and friendly.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pousada linda e de uma energia única! Pessoalmente é muito mais bonita que nas fotos do site. A piscina térmica a noite é incrível, junto ao som de uma playlist maravilhosa. Escolha um fim de semana de sol e se encante com o colorido que existe por lá. Vale a pena conhecer!!!!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this property. It is very private and scenic. The views are wonderful. We did not have a car, but the Uber and taxi services were quick and convenient. Also very reasonable if you just need a quick trip into town.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

luiz carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deve melhorar

Em geral muito bom. A pousada precisa de melhor manutenção . Começando ter desgastantes nos ambientes..A gerência precisa ser efetiva quando recebe uma observação e não dá o feed Back..
Stayed 3 nights in May 2019
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foram muito atenciosos. Bem localizado. Lugar bonito. Hotel com tudo novinho, bem conservado. Voltarei mais vezes com certeza.
Stayed 2 nights in May 2019
Verified

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O hotel é bastante confortável, chalés lindos, limpos, piscina e gramado bem cuidado. Café da manhã e cardápio bons (nada incrivel). Aceita pets e crianças, mas direcionado aos pequenos, apenas a piscina. Para jovens há quadras também. Buscávamos descanso e teríamos tudo para ter tido uma estadia maravilhosa, porém fomos num domingo e saímos numa terça feira, onde o hotel se encontrava em manutenção. Grama sendo cortada, o que levantava poeira e trazia ruído. A piscina térmica fechada para pintura, onde havia uma lixadeira fazendo barulho, o que incomodava o descanso dos hóspedes. Questionado sobre o desconforto, o staff foi bastante gentil, mas alegou que esses dias são para manutenção da pousada. Então, vai uma recomendação para o hóspede: consulte a pousada, caso vc queira se hospedar no início da semana, se esses fatos possam fazer procurar por outro estabelecimento. Se voltaria e recomendaria? Sim, depois da consulta acima.
Stayed 2 nights in Dec 2018

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