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Palm Hotel and Spa

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Palm Hotel and Spa

Outdoor spa tub
Superior Room | 1 bedroom, premium bedding, minibar, in-room safe
Property entrance
Ocean view, open daily
2 outdoor pools

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grand' Anse, Petite-Ile, 97429
  • Grande Anse Beach
    ‪7 min walk‬
  • St. Pierre Beach
    ‪9 min drive‬
  • Grand Galet Falls
    ‪29 min drive‬
  • Saint-Pierre (ZSE-Pierrefonds)
    ‪15 min drive‬

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Room options

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for POOL LODGE

POOL LODGE | 1 bedroom, premium bedding, minibar, in-room safe

POOL LODGE

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.6 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Petite-Ile

Located in Grande Anse, Palm Hotel and Spa is within a 15-minute walk of popular sights such as Grande Anse Beach. This 70-room, 5-star hotel has 2 outdoor pools along with private in-room pools and 2 restaurants.

What's nearby

  • Grande Anse Beach - 7 min walk - 0.4 miles
  • St. Pierre Beach - 9 min drive - 6.1 miles
  • Bras de la Plaine Bridge - 18 min drive - 12.4 miles
  • Cape Mechant - 24 min drive - 13.7 miles
  • Grand Galet Falls - 29 min drive - 12.5 miles

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 87 min drive

Restaurants

  • ‪La Kazba - ‬9 min drive
  • ‪Le lavoir - ‬9 min drive
  • ‪La Gare Brasserie - ‬9 min drive
  • ‪Le Paradoxe - ‬9 min drive
  • ‪Ô Baya - ‬9 min drive

About this property

Palm Hotel and Spa

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests of Palm Hotel and Spa have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and meeting rooms.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Other amenities include private pools, sitting areas, and minibars.
2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 35 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • KAH Beach & Restaurant
  • KOKOA BAR
  • Le Makassar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Library
  • Mini golf
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 22 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Frequently asked questions

What is there to do around Palm Hotel and Spa?

This hotel is situated in Grande Anse within a short 12-minute walk of Grande Anse Beach. You'll also find St. Pierre Beach and Plage des banians nearby.

Is parking available on site at Palm Hotel and Spa?

Yes, secured self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Palm Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, aromatherapy, and couples treatments.

Does Palm Hotel and Spa feature a casino at the property?

No, Palm Hotel and Spa doesn't have a casino.

Is there an indoor pool at Palm Hotel and Spa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Palm Hotel and Spa?

There are many amenities for couples at this hotel, including a private pool as well as 2 outdoor pools and a bar.

Are there hot tubs at Palm Hotel and Spa?

Yes, this hotel has a spa tub.

Does Palm Hotel and Spa have a restaurant that serves breakfast?

Yes, Palm Hotel and Spa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Palm Hotel and Spa allow pets to stay for free?

No, pets aren't allowed at Palm Hotel and Spa though service animals are welcome.

Are there connecting rooms at Palm Hotel and Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Palm Hotel and Spa?

The closest major airport to Palm Hotel and Spa is Saint-Pierre (ZSE-Pierrefonds), which is 11.9 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Palm Hotel and Spa?

Yes, every guestroom at Palm Hotel and Spa comes with a porch with some featuring garden views.

Does Palm Hotel and Spa offer wedding services?

There are wedding services available at Palm Hotel and Spa if that's in your vacation plans.

Palm Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 170 reviews
Rating 8 - Good. 52 out of 170 reviews
Rating 6 - Okay. 9 out of 170 reviews
Rating 4 - Poor. 2 out of 170 reviews
Rating 2 - Terrible. 2 out of 170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great views out over the coast
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mostly good

areas that were good - service in all areas Bad limited dining venues, room towels
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palm Hotel and Spa is located in a beautiful part of Reunion Island surrounded by lush scenery and gorgeous beaches. The hotel facilities were top notch and the staff were exceptionally accommodating and bent over backwards to give our family the best experience possible. The only downside is that there is a slight trade off with the location. While it is stunning, being further south meant that travel time to the main attractions of the island is a bit longer, roughly 1.5 hours to the volcano, cirques, Le Maido, etc...
Stayed 7 nights in Mar 2020

8/10 Good

Jean-Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Rooms nice but Not luxurious, also suffer from detious traffic noise, being close to a busy road. The dining, pools, spa and bars are very good. Note that there are many families and kids, didnt bother us, but if youre looking for romantic couples place, take into account....
Stayed 4 nights in Oct 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, room comfort
It was a great experience however we were stunned by the deluxe room it was mentioned with bathtub and no bathtub . The pictures with beach...
Stayed 2 nights in Sep 2018

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and only worth 5* hotel in La Teunion

The Palm is probably the only 5 star hotel of La Reunion. Nice entrance, plenty of parking and polite customer service. Swimming pool was big and nice overall. There is a small section called the beach, with sand that made you feel a bit closer to the sea even though it's next to the swimming pool. There is no beach close as there are sharks in the area. Through a parñth you can go to a natural pool next to the sea. Hotel has a jacuzzi with nice views. Lunch in the bar pool was tasty with more summery options. Dinner can be a la carte or buffet. Nice quality. In general a nice experience even though for moments the rain appeared. Rooms were well distributed, spacious and clean. The bed was magnificent, make you feel cozy straight away.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, phenomenal location, pools and rooms. Best hotel on Reunion Island. The restaurants are expensive so don't be afraid to venture out to st Pierre.
Stayed 2 nights in Aug 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven of the volcanic island

Spa experience was fantastic, Everything is very French, minimal English so be prepared with your French book

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Al fresco Zen

Beautiful location with stunning view over the ocean. Excellent facilities and helpful staff. Main dining room serves good food. All lounges, restaurants, lobby and bar are open to the fresh air. Which is fine if you don't mind sharing your space and sometimes food with the birds, and can tolerate the drafts. The rather poor beach is public and accessible by 15 minute hike on a fairly precipitous path, or by shuttle. But there are two well maintained pools. The lunch menu at the cafe was well presented but looked a bit Brake Bros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely rooms, beautiful grounds, spacious pool area overlooking the Indian Ocean - never felt crowded (though it wasn't peak season, which may have helped.) Nice spa. Restaurant service was quite slow on three consecutive nights, not what you'd expect from a five star hotel, though food itself was nice. This was our only grumble, however, and we would go back to this hotel.

6/10 Okay

Connie, Reunion

Liked: Cleanliness, staff & service
Disliked: Room comfort

No view

We had booked a junior suite, There is no view from the room. The terraces is surrounded by a 2 meter high fence. The fence can be opened and then the view right into the neighboring House. All in all, a disappointing experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, a little to flashy but otherwise comfortable rooms with suitable appointments. Helpful staff and good location.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour exceptionnel

Hotel de tres Bon standing , calme et confidentiel. Acceuil exceptionnel de Camille : très professionel, agreable et personnalisé!
Stayed 2 nights in Apr 2025

8/10 Good

Hubert

Liked: Cleanliness, property conditions & facilities, room comfort

Magnifique

Magnifique
Stayed 4 nights in Apr 2025

10/10 Excellent

ZYON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bonheur absolu

Séjour fabuleux. Un hôtel proche de la perfection aussi bien en terme d’emplacement que de services proposés. Une vraie coupure avec le quotidien car tout est fait pour vous servir. Le personnel est agréable et rend le séjour inoubliable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean-Sébastien, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Le dîner de la St Valentin : le cerf n’était pas assez cuit et la mastication était très difficile. Nous n’avons pas pu terminer ce plat. Sinon, l’ensemble du personnel nous a très bien accueilli, la chambre était propre et entretenu, pareil pour l’ensemble de l’établissement. Nous reviendrons
Stayed 2 nights in Feb 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent séjour dans cet établissement, personnel attentionné et chaleureux. Les équipements de l’hôtel sont magnifiques. Rien à dire, vaut son prix.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jens Nodskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

SOLANGE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Didier

Stayed 1 night in Nov 2024

10/10 Excellent

giovanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Oct 2024

10/10 Excellent

Loïc

Stayed 1 night in Apr 2024