6/10 Okay
David
Traveled with family
Jul 23, 2025
The setting and common areas of this hotel is beautiful. If you are a golfer it appears to be ideal. Our issue was with the hotel room. It was unusually warm and our room had not ventilation and no fans were available. Having a medical condition, this quickly became a problem. We were offered another room on the first floor... great. We were then told we needed to pay for it because it was an upgrade. Because the room was unbearable, we protested, but agreed. We get settled into the room, turn on the TV to relax... it didn't work. The receptionist made 2 attempts to fix it and it finally worked. Then, there were issues with the toilet not flushing. We were so exhausted by this time, that we dealt with it flushing only sometimes. Upon checkout, we commented again on the extra charge for changing rooms and the extra charge was refunded. I was so looking forward to my stay at the hotel and was so disappointed.
David
Stayed 1 night in Jul 2025