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Hotel Penzance Promenade

Property class: 4

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Photo gallery for Hotel Penzance Promenade

A room with a large bay window, a bed, a small round table, and a wicker chair.
A dining area with a round table, chairs, a chandelier, and a painting on the wall.
Bar (on property)
Interior entrance
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Explore the area

View in a map
37 Western Promenade Rd, Penzance, England, TR18 4NW
  • Place, Penzance Beach
    ‪5 min walk‬
  • Place, Penlee House Gallery and Museum
    ‪6 min walk‬
  • Place, Union Hotel
    ‪8 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪7 min drive‬

Room options

View all photos for Panoramic Double or Twin Room

Room

Panoramic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Room

Double Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Sea View

Room

Superior Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 155 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Sea View, Sea Facing

Room

Superior Double or Twin Room, Sea View, Sea Facing

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 163 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Signature Room

Room

Signature Room

  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

A bedroom with a bed, a radiator, a window with curtains, and three framed pictures on the wall.

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Penzance

Hotel Penzance Promenade places you next to Penzance Promenade and Grand Casino Amusements. This 29-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Penzance Beach - 5 min walk - 0.3 miles
  • Penlee House Gallery and Museum - 6 min walk - 0.4 miles
  • Union Hotel - 8 min walk - 0.4 miles
  • The Exchange - 9 min walk - 0.5 miles
  • Egyptian House - 9 min walk - 0.5 miles

Getting around

  • Penzance (PZC-Penzance Train Station) - 16 min walk
  • Newquay (NQY-Newquay Cornwall) - 64 min drive

Restaurants

  • ‪Pickle - ‬4 min walk
  • ‪The Tremenheere (Wetherspoon) - ‬11 min walk
  • ‪The Honey Pot - ‬9 min walk
  • ‪The Dock Inn - ‬11 min walk
  • ‪Boatshed - ‬12 min walk

About this property

Hotel Penzance Promenade

Guests staying at Hotel Penzance Promenade enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. Self parking is available for GBP 9.95 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage.
28-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Other amenities include electric kettles, portable fans, and hair dryers. Change of towels is available on request.

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  • Free WiFi
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8.8 out of 10, Excellent, 495 reviews
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The price is $167
Nov 10 - Nov 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered, secured self parking on site (GBP 9.95 per night)
  • Limited onsite self parking (max 6 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 to 18 for adults and GBP 11 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Beach Club
  • The Beach Kitchen
  • The Champagne Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 31 2026 to March 15 2027 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from March 27 to April 30:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Parking area

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 11 to 18 for adults, and GBP 11 to 18 for children
  • Covered self parking fee: GBP 9.95 per night (in/out privileges)
  • Pet fee: GBP 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

The Beach Club Hotel
The Beach Club Penzance
The Beach Club Hotel Penzance

Frequently asked questions

Is a free cancellation option available at Hotel Penzance Promenade?

Hotel Penzance Promenade offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Penzance Promenade?

This hotel is located in Penzance, just steps from Grand Casino Amusements and Penzance Promenade, and within a short walk of Penzance Beach. You'll also find Penzance Ferry Terminal and Union Hotel less than a mile away.

Will I be able to park at Hotel Penzance Promenade?

Yes, covered parking is offered for GBP 9.95 per night with in/out privileges. You'll find a garage and max 6 spaces per unit.

Does Hotel Penzance Promenade feature a casino on the premises?

No, Hotel Penzance Promenade doesn't have a casino.

Is there an indoor pool at Hotel Penzance Promenade?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Penzance Promenade?

There are many amenities for couples at this hotel, including champagne service as well as an ocean-view restaurant and a bar/lounge.

Are there hot tubs at Hotel Penzance Promenade?

No, there isn't a spa tub at this hotel.

Does Hotel Penzance Promenade have a restaurant with a breakfast menu?

Yes, Hotel Penzance Promenade serves a cooked-to-order breakfast for a surcharge each morning at The Beach Kitchen.

Does Hotel Penzance Promenade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Penzance Promenade for a fee of GBP 25.00 per pet, per day.

Are there connecting rooms at Hotel Penzance Promenade?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Penzance Promenade?

No, there aren't any guestrooms at Hotel Penzance Promenade that offer a balcony.

Hotel Penzance Promenade Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 49 out of 131 reviews
Rating 8 - Good. 43 out of 131 reviews
Rating 6 - Okay. 26 out of 131 reviews
Rating 4 - Poor. 10 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, very good food, very friendly staff,
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent location, staff friendly and helpful, very clean all round. Room was very small for what we paid.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice breakfast. Friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly, helpful staff. No lifts, staff helped with luggage to rooms and garage. Beds very comfortable. Great view from our room. Breakfast and evening meals with plentiful choice. Conveniently situated for Penzance centre and Newlyn.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; really friendly and helpful people - thanks for an enjoyable stay. Well located right on front between central Penzance and Newlyn. Main hotel spaces are light and spacious; nice venue for the good breakfast. Only giving 4 stars because bedroom in Annex was small, with small window (above head-height) and v. warm in July - it’s expensive for a room of that size and comfort.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a great location! When we got there, we found that we had been booked into a very small room, but upon talking to the receptionist, she booked us in a much nicer room for a very modest up charge. Breakfast was very good and included both hot and cold options for the same price.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Room 3 Excellent views. Comfortable room. Excellent breakfast freshly cooked.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice, clean Hotel. A little dated and slightly overpriced. We had booked four nights for us and our son. Just before we arrived we received a message regarding a surcharge of 100 pounds for an extra bed. Parking on site was not available but there were plenty of other options. Staff were very friendly!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel looks a wee bit tired but the location is excellent. The views over the bay are stunning and you have direct access to the south west coastal path. There was a problem with our room but we were moved to another room. The room decor is lovely. Staff helpful and friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beach view room and it was amazing to look at the sea from the second floor. Breakfast was included within the superior room at a premium rate, but it was worth to pay more for the view. There was always water and ice tea at the counter and coffee machine available to get hot drinks at any time, which was great. Overall it was a great stay.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staffs are absolutely brilliant!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Clean room, pleasant and helpful staff. Breakfast tasty with a good choice. Sea view from our room. Needs a lick of paint here and there and some carpets in corridors a bit threadbare. And no lift though staff assisted with our suitcase.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu that required you to order two items even if you only wanted one No lounge to relax in during rainy day
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, clean and cosy however unfortunately the breakfast on the first day was not cooked and gave me food poisoning, they tried to compensate the issue with providing a complimentary light dinner and soft drink. One member of staff asked on several occasions if I was ok which was kind.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Perfect location, service and staff! Highly recommend, will stay here again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Warm welcome, clean and comfortable, excellent location, great staff
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location in front of the beach is very nice and the staff were very helpful and friendly. Unfortunately the hotel is dated. There was a water leak above the entrance to our room and the carpet was wet and musty and every time we went into the room we would be dripped on. I was surprised we were given the room despite booking from overseas a couple of months before.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Rooms were comfy, staff really helpful and breakfast very tasty
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
3/5 – Decent stay, but tight on space Overall an okay experience. The room was quite small for two people on a week-long trip — storage was limited and we genuinely struggled to find space to open and access our suitcases properly. It's also not a modern hotel, though that's probably fairly typical for the area. There's also no lift, which made carrying heavy luggage up to the room a real struggle. The hotel is right next to a main road, so it was noisy even with the windows closed. On the plus side, the staff were helpful throughout, and the chef was friendly and made a nice impression. The location is a real strength — easy access to both bus and train, so getting around Penzance and beyond was convenient. Given the price we paid, though, it didn't quite feel like it matched the value — for the cost, I'd have expected a bit more in terms of room size and amenities.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful all round.

A lovely room with a great view and a cracking breakfast. Staff were very hospitable. Would certainly stay here again.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Amenities
Good location, very clean room, good service, will stay there again.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, right next to the sea, reasonable pric

Nice clean and traditional house hotel. Polite and helpful staff. Highly recommended.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was amazing. Loved the hotel and the people and the entire area. Would definitely stay again!
Stayed 4 nights in Nov 2023