Shap Wells Hotel

3.0 star property
Hotel in Penrith with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Shap Wells Hotel

Reception
Lobby sitting area
Restaurant
BBQ/picnic area
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Lowther Castle and Gardens
    ‪13 min drive‬
  • Whinfell Forest
    ‪21 min drive‬
  • Ullswater
    ‪22 min drive‬

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Room options

Basic Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 84 sq ft
  • Sleeps 1
  • 1 Twin Bed

Traditional Triple Room, 1 Bedroom, Garden View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Twin Room, 1 Bedroom, Garden View

7.4 out of 10
Good
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Penrith

Shap Wells Hotel places you within a 5-minute drive of Orton Community Park and within a 10-minute drive of Yorkshire Dales National Park. This 100-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Shap Abbey - 9 min drive - 7.4 miles
  • Lowther Castle and Gardens - 13 min drive - 12.9 miles
  • Whinfell Forest - 21 min drive - 16.1 miles
  • Ullswater - 22 min drive - 19.4 miles
  • Lake Windermere - 32 min drive - 26.8 miles

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Arms - ‬9 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive
  • ‪Scar Side Farm - ‬6 min drive

About this property

Shap Wells Hotel

Hotel in Penrith with a fitness center and a 24-hour front desk
Guests of Shap Wells Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include an arcade/game room, a library, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Electric kettles, desks, and free toiletries are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 5 2025 to June 8 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Are free cancellation options available at Shap Wells Hotel?

Shap Wells Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do near Shap Wells Hotel?

This hotel is located in Penrith, close to Shap Abbey, Orton Community Park, and Kennedys Fine Chocolates. You'll also find Tebay Park and Great Asby Scar nearby.

Will I be able to park at Shap Wells Hotel?

Yes, self parking is offered for free at the hotel.

Does Shap Wells Hotel feature a casino on the premises?

No, Shap Wells Hotel doesn't have a casino.

Is there an indoor pool at Shap Wells Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Shap Wells Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include garden views.

Are there hot tubs at Shap Wells Hotel?

No, this hotel doesn't have a spa tub.

Does Shap Wells Hotel have a restaurant that serves breakfast?

Yes, Shap Wells Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Does Shap Wells Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Shap Wells Hotel for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Shap Wells Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Shap Wells Hotel?

No, there aren't any guestrooms with balconies at Shap Wells Hotel.

Shap Wells Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 485 reviews
Rating 8 - Good. 187 out of 485 reviews
Rating 6 - Okay. 83 out of 485 reviews
Rating 4 - Poor. 16 out of 485 reviews
Rating 2 - Terrible. 10 out of 485 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel and squirrels

I went for two night stay and I was very lucky with the weather. At times it felt like summer and I was able to sit and wait for squirrels in the nearby reserve. The hotel was comfortable. I had a very nice room which was slightly old-fashioned, but then that’s how the Shap Wells hotel is. It has a very quirky lift which, when you reach the first floor, it opens at the side. Downstairs, there’s a smaller room where we had breakfast and dinner, but there’s also a couple of other areas as the hotel does cater for quite a lot of people. There’s a bar and a few odds and ends like chocolate and cans of drink that are sold at reception. The staff were very friendly and helpful. A couple came into dinner and sat behind me coughing and sniffing and I was very worried because I’m going in for an operation in two weeks and didn’t want a cold. I was accommodated by the young lady in charge of the dining room and moved to the bar area so I could eat my extremely nice sticky toffee pudding away from the germs. This hotel is pretty isolated, even though it’s not very far off the M6 but it’s well worth a visit and it’s so nice to have the squirrel reserve just across the road. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ms J J

Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing red squirrels
Stayed 1 night in Mar 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in remote location

Good value hotel stay including breakfast. Staff helpful and friendly, room good size, comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great stay, lovely art deco features and a red squirrel wood just a few minutes from reception.
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Business traveler
Liked: Cleanliness, staff & service
Staff were very helpful and property was clean and tidy, however the heating wasn't working in the room and it was very cold. Property is also a bit dated. Very good value for money overall.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in a lovely location
Stayed 2 nights in Dec 2024

6/10 Okay

Ian

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming & friendly. Love the traditional feel and original features.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old place to chill in
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read stayed at this hotel before, ideal for my dog, the food excellent. Clean and well equipped rooms. Will stay and , covenant and for the lakes
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Nov 2024

6/10 Okay

Jon

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ethan Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Alagu

Traveled with family
Quaint hotel - I felt was like a film Set from a bygone era .. hotel built 1833, great staff / Attentive / quiet and wilderness around Rooms small but had all needed in Restaurant large and quality of food good ! Happy to come back
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Amenities
We have stayed at Shap Wells many times, this visit proved as good as previous ones. We had a nice comfortable room and a very good evening meal, the following morning we had a very good breakfast. Before leaving we walked along the stream to see the red squirrels and they didn't disappoint, several were running around. Shap Wells has a great location, comfortable rooms, good food and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024