2/10 Terrible
Sarah G.
21 jun. 2025
No le gustó: Limpieza
There was no air conditioning in the downstairs, ONLY the bedrooms. The ONLY thing you have in the whole of the downstairs is one floor fan. The villa looks unloved, grubby, dirty, with old & very tired furniture/furnishings. The kitchen area is extremely dirty as is the living areas & downstairs toilet, as our extensive photographs will evidence. The corner of the downstairs entrance/lounge is clearly a dumping ground for old,damaged & dusty items. A lot of curtains had awful brown water stains & there was dirt, grime & multiple cobwebs on ceilings, corners, skirting boards & crevices. The picture of the front of the house is either a different villa or is a very old image which has been reversed, again something mentioned by previous reviews. Children can easily walk down the side of the property from the pool area & open the front gate onto the street. There are exposed/ bare wires on the floor at the side of the house, these are right next to a selection of children’s floating aids and toys. We informed the owner early the next morning as is required & asking what she was able to do. The response we received was awful, not at all professional/helpful, & we believe was very aggressive. No attempt was made to even address the issues of cleanliness. Due to the awful aggressive response from Lisa, something other customers have also encountered, we feel that potential new customers should be aware/consider alternative villas.
Sarah G.
Se hospedó 7 noches en junio de 2025