Pam Thermal Hotel & Clinic Spa

5.0 star property
Luxury hotel with a full-service spa and free breakfast
VIP Access

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Photo gallery for Pam Thermal Hotel & Clinic Spa

Reception
Property grounds
Reception
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry

Explore the area

View in a map
Karahayit Mah. Fatih Cad. Saglik Sok., Denizli, Denizli, 20290
  • Place, Red Travertine of Karahayit
    ‪3 min walk‬
  • Place, Hierapolis
    ‪5 min drive‬
  • Place, Pamukkale Thermal Pools
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Double Room

8.4 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 3

Suite

  • Sleeps 2

About the neighborhood

Denizli

Located in Pamukkale within a short walk of Red Travertine of Karahayit, Pam Thermal Hotel & Clinic Spa is within a mile (2 km) of other popular sights such as Pamukkale-Hierapolis. This 234-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Red Travertine of Karahayit - 3 min walk - 0.2 miles
  • Hierapolis - 5 min drive - 2.4 miles
  • Antique Pool - 8 min drive - 3.3 miles
  • Cleopatra Pools - 8 min drive - 3.3 miles
  • Pamukkale Thermal Pools - 13 min drive - 3.5 miles

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Vural Steakhouse - ‬3 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬6 min walk
  • ‪Sultan Sofrası - ‬6 min walk
  • ‪Ece Yengari Restorant - ‬7 min walk
  • ‪Sahin Izgara Salonu - ‬6 min walk

About this property

Pam Thermal Hotel & Clinic Spa

Luxury hotel with a full-service spa and free breakfast
At Pam Thermal Hotel & Clinic Spa, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a steam room, and free WiFi in public areas.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies, minibars, and coffee makers are also standard.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 3827

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Pam Thermal Hotel Clinic Spa Pamukkale
Pam Thermal Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa Pamukkale
Hotel Pam Thermal Hotel & Clinic Spa Pamukkale
Pamukkale Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa
Pam Thermal Clinic Spa
Hotel Pam Thermal Hotel & Clinic Spa
Pam Thermal Clinic Pamukkale
Pam Thermal & Clinic Denizli
Pam Thermal Hotel Clinic Spa
Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Denizli
Pam Thermal Hotel & Clinic Spa Hotel Denizli

Frequently asked questions

Is a free cancellation option available at Pam Thermal Hotel & Clinic Spa?

Pam Thermal Hotel & Clinic Spa offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Pam Thermal Hotel & Clinic Spa?

This hotel is situated in Pamukkale within a short 6-minute walk of Red Travertine of Karahayit. You'll also find Pamukkale Thermal Pools and Pamukkale-Hierapolis within a short drive.

Is parking available on site at Pam Thermal Hotel & Clinic Spa?

Yes, there is electric car charging available.

Is there a spa available at Pam Thermal Hotel & Clinic Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, hot springs, massages, and facials.

Does Pam Thermal Hotel & Clinic Spa include a casino at the property?

No, Pam Thermal Hotel & Clinic Spa doesn't have a casino.

Is there an indoor pool at Pam Thermal Hotel & Clinic Spa?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Pam Thermal Hotel & Clinic Spa good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Pam Thermal Hotel & Clinic Spa have a hot tub?

No, but guests can enjoy on-site hot springs at this hotel.

Does Pam Thermal Hotel & Clinic Spa have a restaurant with a breakfast menu?

Yes, Pam Thermal Hotel & Clinic Spa serves free buffet breakfast each morning from its restaurant.

Does Pam Thermal Hotel & Clinic Spa allow pets to stay for free?

No, pets aren't allowed at Pam Thermal Hotel & Clinic Spa.

Does Pam Thermal Hotel & Clinic Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Pam Thermal Hotel & Clinic Spa?

Yes, every guestroom at Pam Thermal Hotel & Clinic Spa comes with a balcony with some featuring mountain views.

Pam Thermal Hotel & Clinic Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 87 out of 178 reviews
Rating 8 - Good. 52 out of 178 reviews
Rating 6 - Okay. 19 out of 178 reviews
Rating 4 - Poor. 5 out of 178 reviews
Rating 2 - Terrible. 15 out of 178 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort but room cleaning is common
Stayed 2 nights in Jul 2025

2/10 Terrible

Melek

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

WEON TAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kutay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Viktor, Vacouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The best in the area. One thing that could be improved is a music at the pool. There could be much softer melodies without loud vocals that would allow guests to enjoy the hotel/clinic even better.
Stayed 1 night in May 2025

10/10 Excellent

Viktor, Vacouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the neighbourhood with the best thermal pools.
Stayed 1 night in May 2025

8/10 Good

Muhammad

Stayed 1 night in Apr 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay. The hot sulfur pools are amazing. The reception and dining hall are spacious and have a beautiful view of the hot water. The dining staff are also wonderful and friendly.
Stayed 1 night in Apr 2025

8/10 Good

fan

Traveled with family
Liked: Staff & service
Great thermal pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Emine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ross

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, staff were amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Poor Service, No Spa, and Hot Water Issues

The overall experience was disappointing. The service was slow, and parking was a hassle—you’ll likely end up on the street since the dedicated spots are very limited. The biggest issue was the lack of hot water in the room. No action was taken, no offers or compensation were made, and it was only fixed the next day. The spa was by far the worst experience—don’t waste your money. It’s practically nonexistent. On the positive side, the food was decent with a good selection, and the thermal pools were nice. However, keep in mind there is no indoor pool—only an outdoor one. The indoor option is limited to thermal water. The room itself was okay but outdated. I left feedback with the staff, but their response was indifferent—just a simple “we’re sorry” with no effort to address concerns. Wouldn’t return.
Stayed 3 nights in Feb 2025

8/10 Good

Galip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ayse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giriş ve çıkış işlemleri kolay ve rahattı. Çift olmamız rağmen odada iki ayrı tek yatak vardı. İlk önce sadece yatakları birbirine itip gitmek istediler. İsteğim üzerine çarşafı çift kişilik çarşafla değiştirdiler ama yorganları değiştirmediler. Açık ve kapalı termal havuz vardı. Açık termal havuz katlar halindeydi. En baştaki suyun başladığı nokta epey sıcaktı. Aşağı katlara indikçe sıcaklık azalarak gidiyordu. Kapalı havuzda jakuzi bölümünün olması iyiydi. Saunası çok küçüktü. Masaj ücretleri makul ve masaj masaj iyiydi. Restoran bölümü büyük ve yeterliydi fakat hem emek ve kahvaltı çeşidi azdı hem de yemek standları çok yetersizdi. Akşam yemeklerinde kuyruk oluşuyordu. Müzik eğlence iyiydi.
Stayed 2 nights in Jan 2025

8/10 Good

Cansu

Stayed 1 night in Jan 2025

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for it's thermal pool. We enjoyed the hot springs in the evening and also wanted to use the pool in the morning, but was told it opens at 10am! However, when we went out for breakfast, we found guests were in pool at 8am. Not sure why the staff told us the wrong time for pool hours. Anyway, we missed the chance to enjoy the hot springs in the morning since we needed to check out after breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Ayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Carla, Innisfil

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property, the hot springs pools are the main feature and they are great, though dated. The lounge chairs are fairly old and the hot and wet sauna could be updated. The rooms are lovely and clean. The food is very American, do not have lunch or dinner there. It is a tourist town so expect a carnival feel but the site of Hierapolis is beautiful and very close. The Pamukkale travertines are pretty, though they have become so destroyed that there is only one section worth seeing and even that is not as spectacular as expected. The town is very run down, though we did have the best Manti at one of the restaurants that we’ve had so far on this trip. Overall the hotel is a good option considering the condition of many of the others, but keep you expectations low for a 5 star hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thermal pools on site. We had a lovely 2 nights here, wish we could have stayed for longer. Good nutritious food served at breakfast and dinner. Amazing value for the experience.
Stayed 2 nights in Nov 2024

8/10 Good

Janice Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel food could have been better not much

Great hotel loved thermal spa
Stayed 1 night in Nov 2024

10/10 Excellent

Lale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great pool/spa facilities. Overall wonderful stay and would be back again
Stayed 1 night in Aug 2024