Located in Palma de Mallorca Old Town, Puro Oasis Urban Hotel is next to popular attractions like Passeig del Born and Lonja de Palma de Mallorca. This 4-star hotel has 51 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central Palma de Mallorca and also close to Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial.
What's nearby
Passeig del Born - 2 min walk - 0.1 miles
Lonja de Palma de Mallorca - 2 min walk - 0.1 miles
Parc de la Mar - 3 min walk - 0.2 miles
Paseo Maritimo - 3 min walk - 0.2 miles
Cathedral of Santa Maria of Palma - 5 min walk - 0.3 miles
Getting around
Marratxi Pont d Inca Station - 9 min drive
Intermodal Station - 16 min walk
Palma de Mallorca Airport (PMI) - 25 min drive
Restaurants
Ombu - 2 min walk
Cafe Maura - 2 min walk
Coto - 2 min walk
Restaurant de Tokio A Lima - 2 min walk
Cafè Líric - 2 min walk
About this property
Puro Oasis Urban Hotel
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Puro Oasis Urban Hotel. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for EUR 80 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, a conference center, and a business center.
52-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Puro Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
24-hour airport pick-up shuttle on request for a surcharge
Food and drink
Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 per person
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Art gallery
Bicycle rentals
Full-service spa
Stereo
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Rooftop terrace
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
5 floors
Banquet hall
Built in 2004
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
52-inch LCD TV with premium digital channels
Food and drink
Champagne service
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Individual decor
Individual furnishings
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after 11:00 AM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for EUR 50 per pet, per day
Dogs only
1 total (22 lbs is the maximum weight per pet)
Food and water bowls are available
Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for continental breakfast: approximately EUR 17 per person
Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
Pet fee: EUR 50 per pet, per day
Service animals are exempt from fees
Late check-in fee for check-in after 11:00 AM
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Property is also known as
Hotel Puro
PuroHotel Palma Hotel
Puro Hotel Palma de Mallorca
Puro Palma de Mallorca
Puro Hotel Palma De Mallorca, Majorca
Puro Hotel Palma De Mallorca Majorca
PuroHotel Palma Palma de Mallorca
Purohotel Palma
Puro Oasis Urban Hotel Hotel
Puro Oasis Urban Hotel Palma de Mallorca
Puro Oasis Urban Hotel Hotel Palma de Mallorca
Frequently asked questions
Is a free cancellation option available at Puro Oasis Urban Hotel?
Puro Oasis Urban Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.
What's there to do within easy reach of Puro Oasis Urban Hotel?
This hotel is situated in Palma de Mallorca Old Town within a short 6-minute walk of Cathedral of Santa Maria of Palma and also 15 minutes on foot from Plaza Espana. You'll also find Port of Palma de Mallorca and Porto Pi Centro Comercial within a short drive.
Is there a spa at Puro Oasis Urban Hotel?
Puro Spa is the hotel's spa and services include body wraps, aromatherapy, and mani/pedis.
Does Puro Oasis Urban Hotel have a casino at the property?
No, Puro Oasis Urban Hotel doesn't have a casino.
Is there an indoor pool at Puro Oasis Urban Hotel?
No, there is no indoor pool at this hotel.
Does Puro Oasis Urban Hotel have a restaurant with a breakfast menu?
Yes, Puro Oasis Urban Hotel serves continental breakfast each morning for a surcharge from its restaurant.
Does Puro Oasis Urban Hotel allow pets to stay for free?
Although they can't stay for free, dogs are welcome at Puro Oasis Urban Hotel for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.
How close is the airport from Puro Oasis Urban Hotel?
The closest major airport to Puro Oasis Urban Hotel is Palma de Mallorca Airport (PMI), which is 6.4 mi away (25 minutes by car).
Does Puro Oasis Urban Hotel have a wedding venue?
There are wedding services available at Puro Oasis Urban Hotel if that's in your vacation plans.
Puro Oasis Urban Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 460 out of 838 reviews
10 - Excellent
460
Rating 8 - Good. 268 out of 838 reviews
8 - Good
268
Rating 6 - Okay. 76 out of 838 reviews
6 - Okay
76
Rating 4 - Poor. 21 out of 838 reviews
4 - Poor
21
Rating 2 - Terrible. 13 out of 838 reviews
2 - Terrible
13
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Kimberly
Dec 26, 2025
Liked: Cleanliness, staff & service, amenities
Everything was amazing! My room was exquisite, the staff beyond friendly! The location wow! The spa!
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Pay to stay shame I couldn’t afford to pay to dine
Great place to visit the old town . Fantastic
Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily.
Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth.
Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
Kristen Angel
Stayed 12 nights in Jul 2025
6/10 Okay
Natasha
Traveled with family
Jul 24, 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Publicité mensongère, aucun dédommagement
Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques
On a donc annuler une autre hôtel pour prendre celle-ci.
Arrivé là-bas cette piscine est un fait un grand bain sur le toit!
On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre!
Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint.
Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.