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Hotel Porta Felice & Spa

4.0 star property
Hotel with a full-service spa, a short walk to Via Vittorio Emanuele
VIP Access

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Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Creator video
Sauna, hot tub, steam room, body treatments, hot stone massages
Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via Butera, 45, Palermo, PA, 90133
  • Place, Via Vittorio Emanuele
    ‪2 min walk‬
  • Place, Teatro Massimo
    ‪17 min walk‬
  • Place, Palermo Harbour
    ‪6 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite

Suite | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Balcony view

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double or 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Double or 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Double or 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Palermo

Located in Palermo Historical Center, Hotel Porta Felice & Spa is within a 5-minute walk of Via Vittorio Emanuele and within 15 minutes of other popular attractions like Via Roma. This 4-star hotel has 33 guestrooms and offers conveniences like free breakfast, a full-service spa, and a 24-hour gym.

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.1 miles
  • Via Roma - 8 min walk - 0.5 miles
  • Quattro Canti - 13 min walk - 0.7 miles
  • Teatro Massimo - 17 min walk - 0.9 miles
  • Palermo Harbour - 6 min drive - 2.3 miles

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Punta Raisi Airport (PMO) - 26 min drive

Restaurants

  • ‪Nautoscopio - ‬5 min walk
  • ‪A'Cala - ‬5 min walk
  • ‪Bar Pasticceria Touring - ‬3 min walk
  • ‪Ristopescheria da Mare - Magione - ‬7 min walk
  • ‪Quattro mani - ‬5 min walk

About this property

Hotel Porta Felice & Spa

Hotel with a full-service spa, a short walk to Via Vittorio Emanuele
Guests staying at Hotel Porta Felice & Spa enjoy access to a full-service spa, a 24-hour gym, and a rooftop terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 55 per person one-way, as well as a beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a meeting room.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number IT082053A1KLOSBS49

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from November 01 to March 31 in accordance with national or local laws.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Is a free cancellation option available at Hotel Porta Felice & Spa?

Hotel Porta Felice & Spa offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do near Hotel Porta Felice & Spa?

This hotel is situated in Palermo Historical Center within a 10-minute walk of Via Vittorio Emanuele and Via Roma. You'll also find Palermo Harbour and Politeama Garibaldi Theater within a short drive.

Is there parking available at Hotel Porta Felice & Spa?

No, there isn't parking available at the hotel.

Is a spa located at Hotel Porta Felice & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body scrubs, and facials.

Does Hotel Porta Felice & Spa feature a casino?

No, Hotel Porta Felice & Spa doesn't have a casino.

Is there an indoor pool at Hotel Porta Felice & Spa?

No, there is no indoor pool at this hotel.

Is Hotel Porta Felice & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a full-service spa, and proposal/romance packages.

Are there hot tubs at Hotel Porta Felice & Spa?

Yes, this hotel has a spa tub.

Does Hotel Porta Felice & Spa have a restaurant that serves breakfast?

Yes, Hotel Porta Felice & Spa serves free self-serve breakfast each morning from its cafe.

Does Hotel Porta Felice & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Porta Felice & Spa.

Are there connecting rooms at Hotel Porta Felice & Spa?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Porta Felice & Spa?

The closest major airport to Hotel Porta Felice & Spa is Punta Raisi Airport (PMO), which is 19.8 mi away (26 minutes by car).

Can I book a room with a balcony at Hotel Porta Felice & Spa?

No, at Hotel Porta Felice & Spa, there aren't any guestrooms that list a balcony.

Does Hotel Porta Felice & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Porta Felice & Spa.

Hotel Porta Felice & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 620 reviews
Rating 8 - Good. 214 out of 620 reviews
Rating 6 - Okay. 40 out of 620 reviews
Rating 4 - Poor. 7 out of 620 reviews
Rating 2 - Terrible. 14 out of 620 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

terri

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
this was a wonderful clean hotel Staff was amazing
Stayed 3 nights in May 2025

8/10 Good

Edlira, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ilir, Bronx

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Stayed 4 nights in Jun 2025

8/10 Good

Paul Anthony

Traveled with family
Liked: Amenities, property conditions & facilities
Good if you like walking. Sea front and parks close by.
Stayed 7 nights in Jun 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Major construction work being undertaken outside our balcony prohibited it's use.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Stayed 3 nights in May 2025

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Amenities
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Stayed 3 nights in May 2025

8/10 Good

Maye Rayos

Stayed 3 nights in May 2025

8/10 Good

Kavita

Traveled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views across the rear gardens

Great location and super breakfast with great views towards the mountains from restaurant balcony. Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Stayed 5 nights in Apr 2025

2/10 Terrible

Nassib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful before you book.

The hotel was way below my expectation for a four star facility. One day, the hotel ran out of hot water due to a serious problem in the boiler without anyone noticing and it took them forever to get it fixed without the management providing alternatives or solutions. Also the hotel is very dim and not in the perfect location in Palermo. Not to forget, the smell of humidity because of the spa is all over the place. The breakfast, such a disappointment.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

joycelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice for a hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward, Wrightsville Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Charming Stay in the Heart of Palermo Hotel Porta Felice is a true gem tucked away in Palermo’s historic center. The staff were exceptionally welcoming and helpful, always ready with great local recommendations. Our room was spacious, spotless, and very comfortable, with a lovely balcony view. The rooftop breakfast was a highlight — delicious, fresh, and served with a beautiful view of the city. The location is perfect for exploring Palermo on foot. Highly recommended for anyone seeking a relaxing and authentic Sicilian stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
Stayed 6 nights in Apr 2025

4/10 Poor

Emily Megan

Disliked: Staff & service
Let me preface this by saying I contacted the hotel with my complaints before posting this review but haven't heard back from them. Unfortunately, I felt uncomfortable staying here. More than once, the staff knocked on my door and even entered the room while I had the "do not disturb" sign on the door. The first time it happened, I thought it was an honest mistake. But then it happened again, and my blood ran cold when the staff entered the room while I was in bed trying to nap. I was on vacation and trying to adjust to the 9 hour time difference. I've never experienced this before when the "do not disturb" sign is completely ignored, several days and more than one time in one day. It made me feel like I couldn't relax because someone might knock or enter the room at any moment. One day I came back to the room after going out for breakfast and noticed the closet door opened (I kept it closed) and some sandals were missing. At least it wasn't my passport but yikes. I didn't sleep well at all while I was here.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc.
Stayed 7 nights in Feb 2025

10/10 Excellent

Georges

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel away from the hustle and bustle

Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacqulyn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was wonderful and good location
Stayed 4 nights in Jan 2025

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