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Hotel Mundo Maya Palenque

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Property grounds
Aerial view
Aerial view
Spa
Lobby sitting area
Luxury
VIP Access
4.0 star property
9.6

Exceptional

Upscale family-friendly hotel in a national park

You can look forward to a terrace, shopping on site, and a garden at Hotel Mundo Maya Palenque. Treat yourself to a massage or other spa services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪3 min drive‬
  • Place, Palenque National Park
    ‪3 min drive‬
  • Place, El Panchán
    ‪11 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Palenque

Located within a leisurely stroll of Palenque National Park, Hotel Mundo Maya Palenque is within a few miles (5 km) of Museo de Sitio Palenque. This 144-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Palenque National Park - 6 min walk - 0.3 miles
  • Aluxes Eco Park - 16 min walk - 0.8 miles
  • Museo de Sitio Palenque - 10 min drive - 2.5 miles
  • El Panchán - 11 min drive - 3.2 miles
  • Palenque Archaeological Zone - 12 min drive - 3.2 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Selva - ‬4 min drive
  • ‪A Takear! - ‬5 min drive
  • ‪El Michol - ‬3 min drive
  • ‪Pool Bar - ‬9 min walk
  • ‪La foresta - ‬7 min walk

About this property

Hotel Mundo Maya Palenque

Built in 2024, the brand new Hotel Mundo Maya Palenque features 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a terrace, and a vending machine.
60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Balconies, ceiling fans, and safes are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 15 km
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 221 for adults and MXN 221 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 221 for adults and MXN 221 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

What's there to do around Hotel Mundo Maya Palenque?

This hotel is located in Palenque within a short 13-minute walk of Palenque National Park. You'll also find Palenque Archaeological Zone and El Panchán within a short drive.

How much does it cost to stay at Hotel Mundo Maya Palenque?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Palenque on May 7, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Mundo Maya Palenque?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Is a spa located at Hotel Mundo Maya Palenque?

Spa services at the hotel include massages.

Does Hotel Mundo Maya Palenque include a casino at the property?

No, Hotel Mundo Maya Palenque doesn't have a casino.

Will I find an indoor pool at Hotel Mundo Maya Palenque?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Hotel Mundo Maya Palenque?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and 2 outdoor pools.

Are there hot tubs at Hotel Mundo Maya Palenque?

No, there isn't a spa tub at this hotel.

Does Hotel Mundo Maya Palenque feature a restaurant that includes a breakfast menu?

Yes, Hotel Mundo Maya Palenque serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Mundo Maya Palenque allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mundo Maya Palenque though service animals are welcome.

Are there connecting rooms at Hotel Mundo Maya Palenque?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Mundo Maya Palenque?

The closest major airport to Hotel Mundo Maya Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 4.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hotel Mundo Maya Palenque?

Yes, every guestroom at Hotel Mundo Maya Palenque comes with a balcony and some offer garden views.

Does Hotel Mundo Maya Palenque have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Mundo Maya Palenque.

Hotel Mundo Maya Palenque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 246 out of 304 reviews
Rating 8 - Good. 36 out of 304 reviews
Rating 6 - Okay. 14 out of 304 reviews
Rating 4 - Poor. 7 out of 304 reviews
Rating 2 - Terrible. 1 out of 304 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Very beautiful hotel set in lush jungle super convenient to the National Park. Ample pool area Room was almost perfect. Nice comfortable bed. Great shower. Soft towels. Air/Heat. Strong wifi. TV worked. Clean! Excellent massage at spa…but took some effort to get appts. We went around in circles but eventually succeeded and someone was able to set a date/hour for services. Complimentary transport to Tren Maya was greatly appreciated. However…recommend avoiding the restaurant. First meal was ok…just thought it odd I couldn’t leave a tip on my credit card. Tips must be in cash. Second and third meals…foods to be hot were cold. Crunchy was soggy. Lacked seasoning. We gave up and found excellent places to eat in town. Cab ride to/from $5 usd.
Stayed 3 nights in Jan 2026

10/10 Excellent

rubisel jimenez

Traveled with group
Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
Room excelent condition, staff friendly and porfessional, restaurant with good food
Stayed 2 nights in Jan 2026

10/10 Excellent

Ronna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lázaro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
These hotels are part of a hotel chain run by the Mexican government in conjunction with the Tren Maya project. They are all extremely convenient to the various archaeological sites (in this case Palenque), and very affordable - particularly for international travelers, but they are also intended to be within the reach of national tourists - while providing the full amenities of a five star resort: gym, pool, balcony, excellent food, gorgeous gardens, etc. Staff is very helpful and accommodating. Also, I'll note the hotel itself wasn't at all crowded during the 2025 winter holidays, making it still a bit of a hidden gem. If you are the kind of person that wants to support the Mexican democratic socialism project (4T), that's also an additional reason to stay here. However, to be honest, these hotels are a great deal regardless of one's politics. I've stayed in two Hotel Mundo Maya hotels and found both of them similarly excellent (they are very much built and run along a similar template). I would strongly recommend considering them if visiting any of the Mayan ruins across the train route! For this one in particular, the Palenque archaeological site's entrance is right across the street from the hotel's parking lot (a short shuttle ride or very reasonable walk from the reception). p.s. I am from Mexico, but living abroad. This review is in English just because I am aiming it towards international tourists, since they are less likely to know about this hotel chain.
Hotel garden paths
Their standard room
Technically not part of the hotel, but the archaeological site is literally next door :)
Stayed 2 nights in Dec 2025

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El servicio mmm
Stayed 2 nights in Jan 2026

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful, new property and stunning balcony jungle views! The rooms were extra luxurious and comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accomodations! From the entrance to your room! The staff in every part of the hotel were exceptional -- kind, helpful, knowledgeable. The rooms are large with a great balcony sitting area. The rainfall shower was great! The restaurant staff were very helpful when we ordered gluten free items. The regular menu items were delicious -- try the grilled fish and Caeser salad!
Stayed 2 nights in Jan 2026

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort-style hotel to chill out in and use as a base for sightseeing. The price is hard to beat for what you get. It’s located close to the Palenque Maya site which puts it in the middle of the jungle. It makes the Maya ruins a breeze to reach but limits alternative dining options or going for a quick walk in town. The setting is awesome though if you like being in nature. The hotel restaurant has tasty food even if it wasn’t the best I had during my four weeks in Mexico. Friendly staff as well.
Stayed 4 nights in Jan 2026

8/10 Good

Veronica, Manorville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff was courteous and helpful throughout our stay. The hotel itself is truly beautiful—you really feel immersed in the jungle while still enjoying the comfort of a very nice hotel. My only drawback was the restaurant. While the setting is lovely and the staff is very friendly, the food lacked flavor. I would recommend dining elsewhere. It’s a shame, as the restaurant has great potential given its beautiful atmosphere and excellent service.
Stayed 2 nights in Jan 2026

4/10 Poor

Blanca

Stayed 1 night in Dec 2025

10/10 Excellent

octavio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito, limpio, excelente ubicación, bonitos jardines, la habitación y el baño impecable, excelente servicio y muy seguro.
Stayed 4 nights in Dec 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, amenities
Room - it needs at least a kettle with two cups! Staff - At the beginning struggling to converse as my Spanish is poor was becoming annoying as I couldn’t get any help. Then by day 3, I started using translator which made the stay more pleasant but by then it was already too late.
Breakfast was ok, what would be great is if they added bananas & chocolate sauce on the pancakes/waffles!
Grateful for outdoor space to enjoy the surrounding nature
After rain, some parts of the wooden walk way was so slippery (there was algae on certain parts towards the pool), I nearly slipped! Do not wear slippers when walking here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Dec 2025

10/10 Excellent

Everardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow, is just one word that you can think of when you get off the van, just wow. Beautiful, well maintained, excellent staff, clean and just a good feeling in the middle of the jungle listening to nature all around.
Stayed 5 nights in Dec 2025

10/10 Excellent

astrid, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Stayed 3 nights in Dec 2025

10/10 Excellent

janet

Stayed 1 night in Nov 2025

10/10 Excellent

Abril Mendoza

Stayed 2 nights in Nov 2025

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Nov 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I spent one night at this recently-opened hotel and I wish I had spent more. The hotel is beautiful, the rooms spacious, the beds very comfortable, the linens first-rate, and the interior design impeccable. Moreover, the staff are very gracious and have obviously been very well trained as the service was basically flawless. And the location is unbeatable—in the heart of the jungle so you can experience all the sights and sounds and directly across from the entrance to the Palenque Archaeological Zone. I arrived on the Tren Maya and the hotel provided a courtesy shuttle between the station and the hotel. The service is free, but you do need to contact the hotel at least 24 hours in advance to reserve a space. All-in-all, I had a great experience and have to hand it to the visionaries who created the Tren Maya and its network of supporting hotels. Job well done!
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline, Temecula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice everything beautiful very recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place
Stayed 1 night in Nov 2025

10/10 Excellent

Mandy

Stayed 1 night in Nov 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent located next to the ruins and the staff was formidable
Stayed 2 nights in Nov 2025