Keo Hotel - Ovalle Casino Resort

4.0 star property
Suburban hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Keo Hotel - Ovalle Casino Resort

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Free daily buffet breakfast
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast included

Explore the area

Map
Avenida Manuel Peñafiel 2711, Ovalle, Coquimbo, 1840000
  • Ovalle Casino & Resort
    ‪1 min walk‬
  • Valle del Encanto
  • Plaza de Armas
    ‪5 min drive‬

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Room options

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ovalle

Keo Hotel - Ovalle Casino Resort places you next to Ovalle Casino & Resort and within a 3 miles (5 km) of Museo del Limarí. This 78-room, 4-star hotel has a full-service spa, a casino, and 2 restaurants.

What's nearby

  • Ovalle Casino & Resort - 1 min walk - 0.0 miles
  • Museo del Limarí - 4 min drive - 2.1 miles
  • Plaza de Armas - 5 min drive - 2.8 miles
  • Termas de Socos - 46 min drive - 29.3 miles

Getting around

  • La Serena (LSC-La Florida) - 72 min drive

Restaurants

  • ‪Fuente Toscana - ‬5 min drive
  • ‪Restaurant Cafe Oriente - ‬5 min drive
  • ‪Subway - ‬5 min drive
  • ‪Café Antakari - ‬5 min drive
  • ‪Sabor Nativo - ‬3 min drive

About this property

Keo Hotel - Ovalle Casino Resort

Suburban hotel with 2 restaurants and a full-service spa
Guests of Keo Hotel - Ovalle Casino Resort have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a gym, and a sauna.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Allpi
  • Fascino
  • La Pisqueria
  • Silvestre
  • SportBar

Things to do

  • 13 gaming tables
  • 238 slot machines
  • Bingo
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: the full service spa and outdoor pool can be accessed for the listed spa fee, per person, per day. There is no fee for guests booked in superior rooms or suites.

Renovations and closures

The property is closed between October 25 and October 26.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day
  • Spa fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to March.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Keo Hotel Ovalle Casino Resort
Keo Hotel Resort
Keo Ovalle Casino
Keo Ovalle Casino Ovalle
Keo Hotel - Ovalle Casino Resort Hotel
Keo Hotel - Ovalle Casino Resort Ovalle
Keo Hotel - Ovalle Casino Resort Hotel Ovalle

Frequently asked questions

Is a free cancellation option available at Keo Hotel - Ovalle Casino Resort?

Keo Hotel - Ovalle Casino Resort provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Keo Hotel - Ovalle Casino Resort?

This hotel is located in Ovalle, just steps from Ovalle Casino & Resort. You'll also find Museo del Limarí and Plaza de Armas within a short drive.

Will I be able to park at Keo Hotel - Ovalle Casino Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Keo Hotel - Ovalle Casino Resort?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Keo Hotel - Ovalle Casino Resort feature a casino at the property?

Yes, Keo Hotel - Ovalle Casino Resort has a casino and it includes 13 gaming tables, 238 slot machines, and bingo.

Will I find an indoor pool at Keo Hotel - Ovalle Casino Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until March.

What amenities will couples enjoy at Keo Hotel - Ovalle Casino Resort?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Keo Hotel - Ovalle Casino Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Keo Hotel - Ovalle Casino Resort have a restaurant that serves breakfast?

Yes, Keo Hotel - Ovalle Casino Resort has 2 restaurants, and serves free buffet breakfast each morning.

Will Keo Hotel - Ovalle Casino Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Keo Hotel - Ovalle Casino Resort for a fee of USD 20 per pet, per day.

Are there connecting rooms at Keo Hotel - Ovalle Casino Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Keo Hotel - Ovalle Casino Resort?

No, there aren't any guestrooms with balconies at Keo Hotel - Ovalle Casino Resort.

Keo Hotel - Ovalle Casino Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 105 reviews
Rating 8 - Good. 28 out of 105 reviews
Rating 6 - Okay. 14 out of 105 reviews
Rating 4 - Poor. 10 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Cleanliness
Had to move rooms as my room was being fumigated. Was informed day I had to move and was not able to move my own clothes and luggage. Was not able to make it back to hotel but they still went ahead and moved me. They did give me a bigger room but it was only last night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Matt

Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente todo, 100% recomendable.

La gente muy amable, las chicas del desayuno una atención de primera, lo mismo la que hizo la habitación.
Stayed 1 night in Jan 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA area is so good. I Highly recommend to have vegan options to eat at breakfast.
Stayed 3 nights in Dec 2022

2/10 Terrible

SOLUCIONES ETIQUETADO

Business traveler
Disliked: Staff & service, property conditions & facilities

Horrible estadía.

Mala experiencia desde la llegada. No tenían ingresada la reserva de mis 4 habitaciones. Menos mal que habían disponibles. No había ducha de agua caliente (salía agua tibia a helada). Tv no funcionaba bien. Para terminar el día, había karaoke en el Casino, ruido infernal hasta las 2:30am.
Stayed 1 night in Jul 2022

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly, but not at reception, they hardly talk ¡¡¡
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities, kínd staff and good location
Stayed 1 night in Jul 2021

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in May 2021

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good for business and family trips.
Stayed 1 night in May 2021

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value!

Great stat at a beautiful hotel. Fantastic room, nice rain shower and all of the comforts of a five star hotel at a low cost.
Stayed 1 night in Jul 2017

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De paso x ovalle camino a la serena

Muy lindo hotel Habitacion comoda linda decoracion muy limpia Desayuno nada especial Personal muy amable El restorant regular
Stayed 1 night in Nov 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jens Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt og gennemført hotel

Dette hotel er nyt og tingene er i orden. God service, god mad, bedste morgennad vi har fået i Chile inkl. Frisk brød. Godt udganspunkt for at se området. Valle del Encanto er et must-see. Vi var ikke i casinoet, som ligger sammen med hotellet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si. Obs.
Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Stayed 1 night in May 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, room comfort

Wrong language

Why do I get the Hotels.com webpage in German when I speak french and keep selecting french as a language ???
Stayed 1 night in Mar 2024

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, cómodo y muy lindo lugar.
Stayed 1 night in Jul 2023

6/10 Okay

Yuichi

Disliked: Property conditions & facilities
とにかく寒かったです。 部屋も寒かったですが、朝食のレストランは全く空調が効いておらず、凍える寒さでした。
Stayed 1 night in Jun 2023

10/10 Excellent

Solange

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Bien para disfrutar un fin de semana del casino, bufet y spa; las habitaciones son muy cómodas también. Lo negativo es la disco; que es al aire libre y cuesta dormir con el ruido.
Stayed 1 night in Feb 2023

10/10 Excellent

Enrique Ignacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía.

Excelente estadía.
Stayed 1 night in Dec 2022