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Biwako Grand Hotel

3.5 star property

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Hot springs
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Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets
Japanese Style Room with Private Open-air Bath | View from room
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Kiyomizu Temple
    ‪29 min drive‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets

Japanese Style Room with Private Open-air Bath

9.4 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Shared Bathroom

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

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About the neighborhood

Otsu

Located in Ogoto within a mile (2 km) of Lake Biwa, Biwako Grand Hotel is within a few miles (5 km) of other popular sights such as Hiyoshi Taisha Shrine. This 182-room, 3.5-star ryokan welcomes guests with conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 miles
  • Biwako Quasi-National Park - 1 min walk - 0.1 miles
  • Kiyomizu Temple - 29 min drive - 14.0 miles
  • Kawaramachi Street - 32 min drive - 15.2 miles
  • Nishiki Market - 34 min drive - 15.6 miles

Getting around

  • Ogotoonsen station - 17 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬12 min walk
  • ‪中華そば 殿 雄琴店 - ‬19 min walk
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪what's the life style - ‬4 min drive

About this property

Biwako Grand Hotel

Biwako Grand Hotel features karaoke, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs ryokan include an arcade/game room, laundry facilities, and a TV in a common area.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer free toiletries, toothbrushes and toothpaste, and slippers. Other standard amenities include refrigerators, electric kettles, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Futon bed fee: JPY 5000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Frequently asked questions

What is there to do around Biwako Grand Hotel?

This ryokan is situated in Ogoto, just steps from Ogoto Onsen. You'll also find Lake Biwa and Hiei-zan & Enryaku-ji within a short drive.

How much does it cost to stay at Biwako Grand Hotel?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Biwako Grand Hotel on Apr 5, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Biwako Grand Hotel?

Yes, self parking is offered for free at the ryokan.

Is there a spa at Biwako Grand Hotel?

Spa services at the ryokan include massages.

Does Biwako Grand Hotel feature a casino at the property?

No, Biwako Grand Hotel doesn't have a casino.

Is there an indoor pool at Biwako Grand Hotel?

No, there is no indoor pool at this ryokan.

Is Biwako Grand Hotel a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like slippers as well as a restaurant and hot springs.

Does Biwako Grand Hotel have a hot tub?

No, but guests can enjoy on-site hot springs at this ryokan.

Does Biwako Grand Hotel have a restaurant with a breakfast menu?

Yes, Biwako Grand Hotel serves free buffet breakfast each morning from its restaurant.

Does Biwako Grand Hotel allow pets to stay for free?

No, pets aren't allowed at Biwako Grand Hotel.

Does Biwako Grand Hotel have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Can I book a room with a balcony at Biwako Grand Hotel?

No, you won't find accommodations with balconies at Biwako Grand Hotel.

Biwako Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 5 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025

10/10 Excellent

Lizer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional hot spring hotel

You got everything you need in the hotel. Nice staff.
Stayed 1 night in Jun 2018

10/10 Excellent

あきこ

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
客室は広くて綺麗でした。スタッフの皆さんも気さくで礼儀正しく、感じが良かったです。外国人の方々が笑顔で明るく優しく接客してくださったのが印象的でした。
Stayed 1 night in Dec 2025

10/10 Excellent

Kanae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Chi Hung

Liked: Cleanliness, staff & service, amenities
很好，有私人風呂，有車位。
Stayed 2 nights in Dec 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
Hôtel de standing plutôt élevé. Accueil et accompagnement jusqu'à la chambre. Chambre spacieuse à la japonaise et bien aménagée. Onsen sur la terrasse en plein air et futon préparé pour vivre une expérience 100% japonaise. Petit déjeuner buffet japonais et occidental de qualité. Très calme et très agréable, j'y ai passé un très bon moment pour se détendre, à seulement une petite demi-heure de Kyoto.
Stayed 1 night in Nov 2025

10/10 Excellent

WAI LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的和式大型酒店，房間整潔、塌塌米很舒服，酒店就在琵琶湖邊景色不錯，這季節琵琶湖大蚊很多完全不能開窗，不過冬天也沒所謂了。露天浴場有兩個，一個湖景，一個庭園景看個人喜好選擇，不過男性湖景浴場在地下，外面是內部車輛通道，有時會有車駛過，能不能接受就看個人了
Stayed 2 nights in Nov 2025

10/10 Excellent

yukifumi

Business traveler
Liked: Cleanliness
フロントスタッフ対応、心温まりました。　　　　　　　　　　　　　　　　　　　 部屋の清掃行き届いており次回も利用したいです。
Stayed 1 night in Nov 2025

4/10 Poor

まさひろ

Disliked: Cleanliness
窓の障子を開けると、外窓との間に建物の構造体である鉄骨がありました。　 とてもびっくりしました。 外の景色なんて見れません。 この部屋に当日変更になりました。 理由は分かりませんが。
Stayed 1 night in Nov 2025

2/10 Terrible

勝裕

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
チェックインの連絡をしたら部屋は取ってないと言われたり、子供も指定してるのに浴衣すらない。 VIPで予約して駐車場も伝えられたホテル前でははなく1番遠い駐車場。 荷物を取りに行く際に出入り口は閉まってると伝えられ雨の中を遠回りした歩いてたら、他のスタッフには開いてると言われ戻るはめに。 マッサージを頼んでも予約すれば時間をずらされた上にタバコ臭のキツい方が来られました。 支払いが現金なのもサービス後に言われATMへ行く始末。 何度も謝られるだけで、どんどん最悪な展開になっていきましたがVIP宿泊費の会計だけはしっかりと払わせて頂きました。
Stayed 1 night in Nov 2025

6/10 Okay

健二

Business traveler
駐車場からフロントまでが遠い、風呂場からの眺めは良かった。朝食会場の配膳の片付けは良かったです。
Stayed 1 night in Nov 2025

8/10 Good

Sabrina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Das Zimmer war wirklich schön und komfortabel mit einem tollen Blick auf den See. Das Highlight unseres Zimmers war natürlich die private heiße Quelle auf dem Balkon. Das Personal war freundlich und hilfsbereit. Das Frühstück war eher japanisch ausgerichtet und sehr lecker. Das Wifi Signal in unserem Zimmer war leider sehr schwach, womit kein bis kaum Internet darüber zur Verfügung stand. Durch die Sonneneinstrahlung hat sich das Zimmer leider teilweise stark aufgeheizt und die Leistung der Klimaanlage konnte das nicht abfangen. Der Lawson im Erdgeschoß ist sehr zu empfehlen und hat eine tolle Auswahl an Waren.
Stayed 3 nights in Nov 2025

10/10 Excellent

TANEMURA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

SUGIMOTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
善い想い出になりました
Stayed 1 night in Oct 2025

10/10 Excellent

Ikuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Kiyohiko

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

建物の劣化

部屋全体は良好だが部屋前の引戸が建付けの劣化か閉めたら最後大人の力でもなかなか開けられない。 子供ではほぼ不可能。 トイレ側の床も劣化か沈みひどいきしみ音がする。 夜トイレに行くには家族全員を起こしてしまう。
Stayed 1 night in Sep 2025

8/10 Good

くにあつ

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいです。ありがとうございます
Stayed 1 night in Sep 2025