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Biwako Grand Hotel

Property class: 3.5

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Photo gallery for Biwako Grand Hotel

An infinity pool with a view of the sea, a covered seating area, and a stone deck.
Property video
A traditional Japanese room with tatami flooring, a low table, a bed, and sliding doors.
A modern building with a landscaped garden, outdoor seating area, and illuminated interior.
A dining table set with various dishes and teapots, overlooking a body of water through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Kiyomizu Temple
    ‪30 min drive‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

A traditional Japanese-style room with tatami flooring, a low wooden table, and a television on the right.

Japanese Style Room with Private Open-air Bath

9.4 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with Shared Bathroom

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of a cityscape through large windows.

Japanese Style Room with Shared Bathroom

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with Bathroom

A traditional Japanese room with tatami flooring, a low table, chairs, a TV, and a view of a cityscape at dusk.

Japanese Style Room with Bathroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

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About the neighborhood

Otsu

Located in Ogoto, Biwako Grand Hotel is adjacent to Lake Biwa with other popular attractions like Hiyoshi Taisha Shrine within a within a few miles (5 km). This 182-room, 3.5-star ryokan welcomes guests with conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 miles
  • Biwako Quasi-National Park - 1 min walk - 0.1 miles
  • Kiyomizu Temple - 30 min drive - 14.4 miles
  • Kawaramachi Street - 34 min drive - 15.8 miles
  • Nishiki Market - 36 min drive - 16.2 miles

Getting around

  • Ogotoonsen station - 17 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪丸亀製麺 - ‬5 min drive
  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪CoCo壱番屋 大津堅田店 - ‬6 min drive
  • ‪中華そば 殿 雄琴店 - ‬19 min walk
  • ‪マクドナルド びわ湖阪本店 - ‬5 min drive

About this property

Biwako Grand Hotel

Biwako Grand Hotel features karaoke, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs ryokan include an arcade/game room, laundry facilities, and a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer free toiletries, slippers, and toothbrushes and toothpaste. Other standard amenities include refrigerators, electric kettles, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Frequently asked questions

What is there to do around Biwako Grand Hotel?

This ryokan is situated in Ogoto, just steps from Lake Biwa and Ogoto Onsen. Hiei-zan & Enryaku-ji is also within a driving distance of 3.8 mi.

Is there parking available at Biwako Grand Hotel?

Yes, self parking is offered for free at the ryokan.

Is there a spa at Biwako Grand Hotel?

Spa services at the ryokan include massages.

Does Biwako Grand Hotel feature a casino at the property?

No, Biwako Grand Hotel doesn't have a casino.

Is there an indoor pool at Biwako Grand Hotel?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Biwako Grand Hotel?

Couples staying at this ryokan will appreciate amenities like slippers as well as a restaurant and hot springs.

Are there hot tubs at Biwako Grand Hotel?

No, there isn't a spa tub at this ryokan.

Does Biwako Grand Hotel have a restaurant with a breakfast menu?

Yes, Biwako Grand Hotel serves free buffet breakfast each morning from its restaurant.

Does Biwako Grand Hotel allow pets to stay for free?

No, pets aren't allowed at Biwako Grand Hotel.

Are there connecting rooms at Biwako Grand Hotel?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Biwako Grand Hotel?

No, you won't find guestrooms with balconies at Biwako Grand Hotel.

Biwako Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 96 reviews
Rating 8 - Good. 27 out of 96 reviews
Rating 6 - Okay. 4 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ivan axier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by my stay here, the room and staff were both wonderful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Bo Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Osen, clean, good environment
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, nice accommodations, clean room, great views, wonderful buffet, and an overall memorable experience. Thank you.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yat Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is very good. The hot spring is so enjoyable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location for a secluded stay to clear your head. I recommend taking in the lake view from the onsen to catch a sunset or sunrise. Peaceful place. Thanks again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aiea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need an upgrade and better internet connection . Staff were nice and helpful ,9/10 for the services provided.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Andre

Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Yee fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lizer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Kin Kwan Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service
This was a nice little hotel. We were the only non-Asians and I think non-Japanese there. It is a Japanese style hotel. So you’re sleeping on futons on the floor. And the room is to Tommy mats. We had a room with our own outdoor bath, which is nice. The place was clean. The staff were very attentive. The service was excellent. They had a buffet breakfast the first couple days which was OK. Mainly Japanese food. But it was good. Not great. We had a set Japanese breakfast our last two days which was interesting. Very different for Western but very tasty. Great service. Really nice presentation.The onsen was outstanding. They have two one is open 24 hours per day. The other is from 3 PM until 11:30 PM. They provide Japanese robes in your room. Of course the folks use these to walk on down to the onsen and we saw a variety of guests eating breakfast in their robes..They have a nice shop in the hotel for drinks and snacks and gifts. Because it was so empty they did not have a lot of services open. There was no bar or restaurant available. We did have a car so we drove into town to eat and shop. Overall was a very nice place. I liked it. It is a little bit old and dated, but for the true Japanese experience, I think it was great. I would stay there again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

まさみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
父の米寿祝いで京近江を利用させてもらいました。事前に高齢者が同行すること、琵琶湖の見える部屋にして欲しいことをリクエストベースでお願いしておきました。到着すると玄関から一番近い駐車場を用意して下さり、琵琶湖を一望できるお部屋にして頂きました。おかげで当日の花火もとてもキレイに見ることができて、最高のお祝いになりました。 気遣いありがとうございました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

有紀

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が最高でした
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ヒロアキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事は会席でした。 夕食、朝食とも、おいしい頂きました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

CHINATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
情緒があってとても落ち着きました
Stayed 1 night in Mar 2026
Verified review

8/10 Good

コウジ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yozo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても丁寧なスタッフとおいしい料理、最高の露天風呂でした！
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

ERIKO

Disliked: Staff & service, property conditions & facilities
食事がないプランしかなくて困った。仕方がないのであれば、コンビニで買って行って、部屋で食べました。あんなにガラガラなのになぜ食事の用意ができないのだろう。送迎も待ち合わせ場所の詳細連絡がなく、違う場所で待ち続けるハプニングがありました。やる気あるのかしら···？
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ヨウコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Mar 2026