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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Business center
Exterior
Exterior
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

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Moreton, Oswestry, England, SY11 3EN
  • Lion Quays Spa
    ‪3 min walk‬
  • Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Chirk Castle
    ‪10 min drive‬
  • Liverpool (LPL-John Lennon)
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Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Suite

  • Sleeps 2

Executive Room with Canal View 1 Double bed

  • Sleeps 2

About the neighborhood

Oswestry

Lion Quays Hotel & Spa places you next to Lion Quays Spa and within 2 miles (3 km) of Pontcysyllte Aquaduct. This 4-star hotel has 82 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.2 miles
  • Pontcysyllte Aquaduct - 15 min walk - 0.8 miles
  • British Ironwork Centre - 10 min drive - 7.7 miles
  • Chirk Castle - 10 min drive - 3.6 miles
  • Llangollen Bridge - 13 min drive - 9.6 miles

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬5 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and a full-service spa
At Lion Quays Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
3 outdoor tennis courts and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Slovak, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Is free cancellation available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Lion Quays Hotel & Spa?

This hotel is located in Oswestry, just steps from Lion Quays Spa. You'll also find Pontcysyllte Aquaduct and Gower Area of Outstanding Natural Beauty within a short drive.

Will I be able to park at Lion Quays Hotel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Lion Quays Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and hydrotherapy.

Does Lion Quays Hotel & Spa include a casino on the premises?

No, Lion Quays Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Lion Quays Hotel & Spa?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

What will couples enjoy most about a stay at Lion Quays Hotel & Spa?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant with al fresco dining.

Does Lion Quays Hotel & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Lion Quays Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Lion Quays Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Lion Quays Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Lion Quays Hotel & Spa though service animals are welcome.

Are there connecting rooms at Lion Quays Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Lion Quays Hotel & Spa?

The closest major airport to Lion Quays Hotel & Spa is Chester (CEG-Hawarden), which is 23.4 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Lion Quays Hotel & Spa?

No, there aren't any guestrooms with balconies at Lion Quays Hotel & Spa.

Does Lion Quays Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Lion Quays Hotel & Spa.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 361 out of 863 reviews
Rating 8 - Good. 255 out of 863 reviews
Rating 6 - Okay. 125 out of 863 reviews
Rating 4 - Poor. 78 out of 863 reviews
Rating 2 - Terrible. 44 out of 863 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yet another stay

Another stay maybe number 10. Lovely accommodating staff. Comfortable room and great breakfast. Had time to use the spa which was a bonus
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly & helpful staff. Shame there isn’t more insulation in the walls as you can hear everything that is said in the next room.
Stayed 1 night in May 2025

6/10 Okay

Rob

Business traveler
Stayed 1 night in May 2025

8/10 Good

Agner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AT

Just perfect
Stayed 1 night in May 2025

8/10 Good

Simon

Stayed 2 nights in May 2025

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place, calm quiet & relaxing
Stayed 1 night in May 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After being unhappy with our room we got an upgraded and a late check out.
Stayed 1 night in May 2025

8/10 Good

Digga

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location for njce walks and scenery
Stayed 1 night in May 2025

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice place, clean and tidy with helpful staff, leisure facilities were really good
Stayed 1 night in May 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

ASMA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Vejay

Traveled with group
Liked: Amenities
Lovely place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel verygood iin all department only complaint very little choice for gluten free and celiac guests in the Waterside restaurant this was very disappointing for a 4star hotel .Although it did get sorted ny kitchen staff going out to buy salmon stakes much appreciated 👏
Stayed 2 nights in May 2025

6/10 Okay

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was excellent, we enjoyed a 3 course meal and every part of it was beautiful. I found the spa / leisure staff quite rude and not very helpful. We also had to move rooms on arrival and the room we were moved to wasn't as nice / modern. It was clean, affordable and worth the money but slightly let down by the staff in the leisure building.
Stayed 1 night in May 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not overly impressed with our executive room, paid slightly more and very disappointed, food is excellent in the restaurant, spa facilities are ok
Stayed 1 night in May 2025

10/10 Excellent

Simona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice surroundings, spa and hotel also well maintained. Overall we had a great experience
Stayed 1 night in May 2025

8/10 Good

S

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Stayed one night. Great hotel staff. Convenient check in and check out. Hotel is a bit worn in a few places but are minor issues, and I will not hesitate to stay again. The shower controller knob (I didn't use the shower as I used the spa) had lost its front. Bathroom door worn out towards the bottom. Balcony double glazed door needed a good tug (as I was instructed by the reception gent who offered to come help me if I needed). A phone in the room like the good old days. Has a room safe (I didn't use). Beautifully maintained garden. I could see the gardener working during breakfast. Great breakfast buffet selection and great waiting staff. Really great hot coffee from the machine. The spa needs a little bit of a refresh with shower knobs replaced etc. When I went in the reception staff told me I couldn't use the facilities as I it was a members only club, which was confusing and stressful. I didn't realise it was mainly a gym/ spa open to paying members that hotel guests have access to. Before I returned to the hotel disappointed I asked "are you sure lion quays hotel guests have no access here" and he said "are you a hotel guest"? Then I was let in. I was only asked if I was a club member. But to be assumed I was walking in from the street was discourteous. I wondered if there was some unconscious bias but hope not. Maybe a misunderstanding. They were fine after. But left a slight bad feeling. It was overall a nice stay. Nice location too.
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Denis

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spar facilities and the restaurants lovely staff
Stayed 1 night in Apr 2025

2/10 Terrible

Carol

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room wasn't to our standards my daughter was burnt by the shower as it was faulty. My daughter wich is 3 years old was bullied by 2 adult.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay, checked in quickly, lovely location. Excellent food in the restaurant, very comfy bed and the option to use leisure facilities till 4pm on day of check out. Great value, will visit again.
Stayed 1 night in Apr 2025