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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a health club

Choose dates to view prices

Photo gallery for Lion Quays Hotel & Spa

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board
Couples treatment rooms, Turkish bath, body treatments, hydrotherapy
Exterior
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Lake Vyrnwy
    ‪44 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(27 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

7.8 out of 10
Good
(10 reviews)
  • River view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View | In-room safe, individually decorated, desk, iron/ironing board

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

  • Garden view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room

In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room

  • Water view
  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

Double Room With Canal View

  • Sleeps 2

Suite

  • Sleeps 2

Executive Double Room With Canal View

  • Sleeps 2

Large Double Room

  • Sleeps 2

Twin Room With View

  • Sleeps 2

About the neighborhood

Oswestry

Lion Quays Hotel & Spa places you next to Lion Quays Spa and within 2 miles (3 km) of Pontcysyllte Aquaduct. This 4-star hotel has 82 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.2 miles
  • Pontcysyllte Aquaduct - 15 min walk - 0.8 miles
  • Chester City Walls - 31 min drive - 26.3 miles
  • Chester Zoo - 36 min drive - 32.7 miles
  • Lake Vyrnwy - 44 min drive - 34.2 miles

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪White Lion - ‬6 min drive
  • ‪Denbighs Restaurant - ‬4 min drive
  • ‪The Poachers - ‬2 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and a health club
Guests staying at Lion Quays Hotel & Spa enjoy an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 34-inch TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Indoor pool
Albrighton Hall Hotel and Spa, a member of Radisson Individuals
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
8.0 out of 10, Very Good, 1,000 reviews
$95 nightly
The price is $114
Mar 5 - Mar 6
Total with taxes and fees
Albrighton Hall Hotel and Spa, a member of Radisson Individuals

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cafe Ash
  • The Waterside

Things to do

  • 4 outdoor padel courts
  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Is free cancellation available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Lion Quays Hotel & Spa?

This hotel is located in Oswestry, just steps from Lion Quays Spa. You'll also find Pontcysyllte Aquaduct and Gower Area of Outstanding Natural Beauty within a short drive.

Is there parking available at Lion Quays Hotel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Lion Quays Hotel & Spa?

Spa services at the hotel include Swedish massages, deep-tissue massages, aromatherapy, and body wraps.

Does Lion Quays Hotel & Spa include a casino on the premises?

No, Lion Quays Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Lion Quays Hotel & Spa?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Is Lion Quays Hotel & Spa a good place to stay for couples?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Lion Quays Hotel & Spa have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Lion Quays Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Lion Quays Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Lion Quays Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Lion Quays Hotel & Spa though service animals are welcome.

Are there connecting rooms at Lion Quays Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Lion Quays Hotel & Spa?

The closest major airport to Lion Quays Hotel & Spa is Chester (CEG-Hawarden), which is 23.4 mi away (37 minutes by car).

Can I book a room with a balcony at Lion Quays Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or garden views.

Does Lion Quays Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Lion Quays Hotel & Spa.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room looked tired and was in need of updating and shower floor needed a full re-grout. But the restaurant and bar area were lovely and the food was surprisingly good. Had to send my starter back, as despite declaring I was a coeliac 3 times, on booking, on entry to the restaurant and again on ordering, they still sent it out with normal bread on. Once highlighted though the staff were quick to send it back and it was re-made which was good. So often the offending item is simply removed, but I was happy they remade it. The staff were lovely too. And the food was surprisingly good. Yes the hotel is tired, we didn't use the spa so couldn't comment, but we had a lovely stay anyway.
View from our room
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Unfortunately did not use Spa or Have breakfast, on arrival room was made up as two single beds when I had booked a double, Shower cubicle could do with updating
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and excellent breakfast buffet
Stayed 1 night in Nov 2025

6/10 Okay

Tracie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was tired and in need of decorating. Staff were courteous and helpful. Spa was very dark, hot and noisy and there were no beds to sit on or leave towels.
Stayed 2 nights in Nov 2025

4/10 Poor

Hugh

Disliked: Cleanliness, property conditions & facilities
Tiny shower room , and it had black mould all round the base . Bedroom looked worn . Holes in towels . Dining room chairs filthy and marked . Floor was very sticky at breakfast . Staff seemed pleasant and friendly. Evening meal was reasonable. Overall poor value for money .
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Oct 2025

2/10 Terrible

Lindsay

Liked: Cleanliness
Disliked: Room comfort
It was hot and there was no air Conditioning. I nearly toasted Alice. One tiny fan. I cancelled .. romance wasn’t happening. The spa is in massive need of renovation- very poor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Alistair

Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Staff were really friendly across the hotel and spa, food was lovely and reasonably priced. Spa facilities were great
Stayed 1 night in Nov 2025

10/10 Excellent

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel food in restaurant fantastic staff very helpful amenities wonderful had a fantastic stay thank you
Stayed 3 nights in Oct 2025

4/10 Poor

Aaron

Disliked: Property conditions & facilities
Room had stains on the wall. The walls were very thin, one could hear nexts doors conversion and night time activities very clearly. Waitress at dinner was chewing gum whilst taking our order. Furniture felt grubby with lots of stains on them. In general the hotel felt it needed a good face lift. In the steam room lots of tiles missing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The spa and breakfast
Stayed 1 night in Oct 2025

8/10 Good

Shagufta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice. And breakfast was delicious.
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room was ok Windows rotted and window loose due to drain pipe detatched from top and left to constantly been dripping on floor outside Staff were always good and pleasent We felt the whole place needed some TLC the patio flags lifting
Stayed 3 nights in Oct 2025

6/10 Okay

Matthew

Business traveler
Hi firstly going into winter driving into the property there is not much lighting with early nights. I initially parked hy the gym, unloaded my bags and went into gym thinking it was the hotel. I thought just me being daft but there qere at least four others i saw do this also. I would say the dining and drink options were satisfactory but would not say the service or staff was more than that. The food was enjoyable. However as a table of 1 to be charged a service charge of £5 on my bill did not sit well with me when the service i received was ok at best. What is the encluragement for the team yo go above and beyond and provide great service if theyve already got a service charge from me. Yes i know it states discretionary on the bill, however as im sure your aware most will not ask for it to be removed. For me it is the principal of it.
Stayed 1 night in Oct 2025

8/10 Good

Gillian

Stayed 4 nights in Oct 2025

4/10 Poor

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Joel Michael

Stayed 1 night in Oct 2025

4/10 Poor

Natalie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Taylor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was okay staff where lovely and very helpful the food was poor and the not taking cash was a nightmare as I only carry cash and there was no where to say that they don’t take cash the room was ok alright to sleep in n next door was very loud but the only issue I really had was the cobwebs and dirt on the walls apart from that it was a ok stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, good vegan options and lovely pool!
Stayed 1 night in Oct 2025

2/10 Terrible

Lester

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
never again people banging on my door at 20 to 12 and it’s funny waking you up. Drunk and kept coming back numerous times
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2025