Mercure Ostrava Center Hotel

4.0 star property
Hotel in Ostrava with a 24-hour health club and a sauna
VIP Access

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Photo gallery for Mercure Ostrava Center Hotel

Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Bar (on property)
Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Lower Vitkovice
    ‪3 min drive‬
  • Ostrava Zoo
    ‪3 min drive‬
  • Ostravar Arena
    ‪7 min drive‬
  • Ostrava (OSR-Leos Janacek)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Privilege, Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Ostrava

Located in Ostrava City Centre, Mercure Ostrava Center Hotel is next to Michal Colliery and Milos Sykora Memorial. This 139-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Casino Ostrava - 8 min walk - 0.4 miles
  • Lower Vitkovice - 3 min drive - 1.5 miles
  • Ostrava Zoo - 3 min drive - 1.6 miles
  • Ostravar Arena - 7 min drive - 3.7 miles
  • Landek Park Mining Museum - 7 min drive - 3.6 miles

Getting around

  • Ostrava (XJV-Ostrava Central Train Station) - 3 min drive
  • Ostrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • ‪Čerstvý Boby - ‬3 min walk
  • ‪Coffeeshop U Cerneho stromu - ‬5 min walk
  • ‪PetPunk - ‬4 min walk
  • ‪Stodolni - ‬4 min walk
  • ‪V Zahradní - ‬3 min walk

About this property

Mercure Ostrava Center Hotel

Hotel in Ostrava with a 24-hour health club and a sauna
At Mercure Ostrava Center Hotel, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. If you drive, self parking is CZK 380 per night, or you can take advantage of the airport shuttle (available 24 hours) for CZK 900 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include meeting rooms, a business center, and express check-in.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Czech, English, Polish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CZK 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Janak Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CZK 500 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Is a free cancellation option available at Mercure Ostrava Center Hotel?

Mercure Ostrava Center Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Mercure Ostrava Center Hotel?

This hotel is situated in Ostrava City Centre, just steps from Michal Colliery and Milos Sykora Memorial, and within a short walk of Ostrava Museum. You'll also find Casino Ostrava and Ostravice River less than a mile away.

Is parking available on site at Mercure Ostrava Center Hotel?

Yes, uncovered parking is offered for CZK 380 per night. Though parking is limited, accessible parking is also available.

Is a spa located at Mercure Ostrava Center Hotel?

Spa services at the hotel include massages.

Does Mercure Ostrava Center Hotel have a casino on the premises?

No, Mercure Ostrava Center Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Ostrava Center Hotel?

No, there is no indoor pool at this hotel.

Is Mercure Ostrava Center Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a bar and a restaurant.

Are there hot tubs at Mercure Ostrava Center Hotel?

No, but this hotel does have a sauna.

Does Mercure Ostrava Center Hotel have a restaurant with a breakfast menu?

Yes, Mercure Ostrava Center Hotel serves buffet breakfast for a surcharge each morning at Janak Restaurant.

Will Mercure Ostrava Center Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Ostrava Center Hotel for a fee of CZK 500 per pet, per night.

Are there connecting rooms at Mercure Ostrava Center Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mercure Ostrava Center Hotel?

The closest major airport to Mercure Ostrava Center Hotel is Ostrava (OSR-Leos Janacek), which is 14.9 mi away (24 minutes by car).

Are there rooms with balconies at Mercure Ostrava Center Hotel?

No, you won't find guestrooms with balconies at Mercure Ostrava Center Hotel.

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 284 reviews
Rating 8 - Good. 96 out of 284 reviews
Rating 6 - Okay. 14 out of 284 reviews
Rating 4 - Poor. 6 out of 284 reviews
Rating 2 - Terrible. 3 out of 284 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michal, Prague

Liked: Cleanliness, staff & service
Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Stayed 1 night in Mar 2025

8/10 Good

DAVID

Stayed 2 nights in Mar 2025

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Oleksandr

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Taekyoung

Stayed 2 nights in Jun 2024

8/10 Good

Bozena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Stayed 3 nights in May 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location high quality experience
Stayed 3 nights in May 2024

10/10 Excellent

Einar Hrafn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

DONGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Hyun jun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property condition and facilities requires improvement.
Stayed 4 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 4 nights in Dec 2023

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bartosz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Stayed 1 night in Oct 2023

8/10 Good

PaUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Stayed 1 night in Sep 2023