6/10 Okay
Anastasiia
Traveled with partner
Jan 23, 2026
Liked: Cleanliness, amenities, property conditions & facilities
I travel constantly and have stayed in countless hotels, so I know what reasonable hospitality looks like. Most hotels will allow early check-in if a room is ready or at least store luggage for free. This hotel did neither.
We were charged $10 just to hold our luggage, and then asked to pay even more money for early check-in. We were exhausted from traveling, so we agreed — expecting at least a decent room.
Instead, we were given the worst room in the hotel, directly next to the maintenance office.
From early morning onward, there was nonstop noise — tools, banging, doors slamming — making it impossible to rest. After paying extra specifically to check in early and relax, we ended up with less sleep and more stress.
It honestly felt unfair and disrespectful as a guest. If a hotel is going to charge extra for early check-in, the room provided should not be one with constant noise and disturbances. At the very least, guests should not be charged extra for a room in such poor condition.
This stay left us frustrated, exhausted, and deeply disappointed. I would not have minded waiting or storing luggage if I had known we would be paying more money for a worse experience.
Anastasiia
Stayed 2 nights in Jan 2026