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Le Relais des Puys

3.0 star property

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Photo gallery for Le Relais des Puys

Sauna, body treatments, body wraps, body scrubs, facials
Junior Suite | Living area | 127-cm LCD TV with satellite channels, TV
Terrace/patio
Reception
Sauna, body treatments, body wraps, body scrubs, facials

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
59, route de la Baraque, Orcines, Puy-de-Dome, 63870
  • Place, Volcans Golf
    ‪15 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪11 min drive‬
  • Place, Place de Jaude
    ‪12 min drive‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, soundproofing

Double Room

  • Garden view
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

  • Garden view
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • Garden view
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

  • Garden view
  • 182 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Living area | 127-cm LCD TV with satellite channels, TV

Junior Suite

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Orcines

Located within a leisurely stroll of Volcans Golf, Le Relais des Puys is within a few miles (5 km) of Golf des Volcans. This 32-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Volcans Golf - 15 min walk - 0.8 miles
  • Vulcania - 7 min drive - 5.2 miles
  • Clermont-Ferrand Cathedral - 11 min drive - 4.4 miles
  • Place de Jaude - 12 min drive - 4.6 miles
  • L'Aventure Michelin - 14 min drive - 5.5 miles

Getting around

  • Durtol-Nohanent Station - 4 min drive
  • Clermont-Uni-T2C Tram Stop - 23 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 29 min drive

Restaurants

  • ‪La Passerelle - ‬8 min drive
  • ‪Le Moulin des pierres - ‬7 min drive
  • ‪Auberge De La Fontaine Du Berger - ‬4 min drive
  • ‪Le Relais Des Puys - ‬1 min walk
  • ‪Le R - ‬8 min drive

About this property

Le Relais des Puys

Guests of Le Relais des Puys enjoy a steam room, free WiFi in public areas, and conference space. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include an arcade/game room, free newspapers, and a terrace.
127-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10.60 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1808
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 127-cm LCD TV with premium cable/satellite channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines

Frequently asked questions

What's there to see near Le Relais des Puys?

This hotel is located in Orcines within a short 12-minute walk of Volcans Golf. You'll also find Vulcania and Place de Jaude within a short drive.

Is there parking available at Le Relais des Puys?

Yes, there is wheelchair-accessible parking available.

Is a spa located at Le Relais des Puys?

Spa services at the hotel include body wraps, massages, and facials.

Does Le Relais des Puys have a casino on the premises?

No, Le Relais des Puys doesn't have a casino.

Will I find an indoor pool at Le Relais des Puys?

No, there is no indoor pool at this hotel.

Is Le Relais des Puys good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Are there hot tubs at Le Relais des Puys?

No, but this hotel does have a steam room.

Does Le Relais des Puys feature a restaurant that includes a breakfast menu?

Yes, Le Relais des Puys serves buffet breakfast each morning for a surcharge from its restaurant.

Will Le Relais des Puys allow pets to stay for free?

No, pets aren't allowed at Le Relais des Puys though service animals are welcome.

Are there connecting rooms at Le Relais des Puys?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Le Relais des Puys?

The closest major airport to Le Relais des Puys is Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.), which is 10.6 mi away (29 minutes by car).

Are there rooms with balconies at Le Relais des Puys?

No, there aren't any guestrooms at Le Relais des Puys that offer a balcony.

Le Relais des Puys Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Jean-Paul

Liked: Cleanliness, staff & service
beaucoup trop cher au regard de la prestation
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Personnels accueillants
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et nourriture très bonne
Stayed 1 night in Nov 2021
Verified

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities

Bon hotel a proximité du parc naturel du puy

Bon hotel a proximité du puy. Personnel agréable et chaleureux malgré le contexte Covid particulier. Hôtel donc à recommander
Stayed 1 night in Oct 2020
Verified

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

une nuit suffit

Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Équipement de la salle de bains pas de pression eau
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme, confortable.

Chambre confortable, calme, spacieuse. Restauration possible sur place. Proximité de lieux touristiques.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sympa, cadre agréable.
Verified

10/10 Excellent

MARYVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Chambres très calmes. Vaste parking gratuit. Personnel sympathique. Je reviendrai
Verified

6/10 Okay

Hagina

Liked: Cleanliness, staff & service

bien situé

Bien situé sur le parcours A89 et Clermont . Grande facilité de parking et calme absolu
Stayed 1 night in Oct 2017
Verified

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Un hôtel accueillant et bien situé

Hôtel très bien situé pour visiter la chaîne des Puys et en particulier Le PUy de Dôme. Belles ballades à proximité. Le restaurant est très bon et propose des produits faits maison. Le personnel est très sympatique et de très bon conseil. Les chambres sont simples mais confortables et propres. Un bémol pour la literie qui devrait être vérifiée. Pour les enfants, il y a des jeux extérieurs à leur disposition (balançoire, toboggan, table de ping pong).
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chambre minuscule, passe pour une nuit
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal pour aller au sommet du Puy de Dôme

Hôtel choisi pour sa proximité du Puy de Dôme au sommet duquel nous voulions aller. Cet hôtel est idéalement placé. Accueil professionnel. Chambre confortable et propre. Personnel souriant. Petit-déjeuner varié et abondant.
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon endroit

Une nuit passée, bon hôtel calme, chambre assez grande ,fonctionnelle, propre, douche petite, bon restaurant , petits déjeuners copieux, service discret. Bonne situation pour visiter le Puy de Dôme et Vulcania le + ils aiment les motos
Verified

6/10 Okay

Verified traveler

Bien pour y dormir une nuit

Bien, mais personnel un peu timide. L'entrée se trouve sur un carrefour de 4 feux tricolores
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel charmant. Nous avons mangé au restaurant de l'hotel un succulent repas dont des pates faites maison...un régal
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities

Très bon rapport qualité/prix

Très bien pour le prix! les + Randonnée directement depuis l'hôtel vers les puys Pariou (12km) et de Dôme (15km), je vous conseil de vous arrêter pour un rafraîchissement sur la terrasse du club-house du golf des volcans, magnifique vue et à mi-parcours lors des randonnées. Très bon petit-déjeuner Très bon restaurant Personnel très sympa et arrangeant Grand Parking gratuit - Route à côté parfois bruyante. Manque un frigo dans la chambre.
Verified

10/10 Excellent

Cobra-cracheur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel idéalement situé

Cet hôtel confortable est idéalement situé pour réaliser la visite du Parc Vulcania et du volvan de l'Emptégy. Sur les hauteurs et au calme il permet également de se rendre à Clermont-Ferrand (6km) en quelques minutes.
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un sejour tres satisfaisant

Ce n'est pas un immeuble tout neuf, et la chambre n'etait pas grand. Par contre, j'ai trouve le rapport qualite/prix excellent, et le restaurant etait tres bien - j'ai mange au relais chaque soir pendant ma visite. En plus, tres bien situe pour mes interests - les volcans
Verified

8/10 Good

Verified traveler

Liked: Room comfort

Agréable

Classique mais efficace. Pas de mauvaises surprises, excellent resturant et parking.
Verified

10/10 Excellent

Abderrahmane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ERQUERY

séjour court mais agréable. très bon accueil et table de restaurant
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de charme

En transit, parfait, silencieux et accueillant avec une belle restauration
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Direction

Madame la Directrice. Ne soyez pas trop directive avec vos clients ! Laissez leur le choix, par exemple ,de dîner sur la terrasse ou de prendre le petit déjeuner dans la salle de leur choix ! Nous avons bien apprécié votre hôtel et votre restaurant :emplacement ,propreté,accueil,.....etc