2/10 Terrible
Jeanne
Apr 13, 2025
Disliked: Cleanliness
We stayed seven days, 2 adults 1 toddler.
Pros:
- Check in and check out was very simple.
- The space was very new and spacious.
- The property is very close to Super Foods (about a five minute walk), as well as Bubali Food Centre.
Cons:
- Upon arrival, the space we booked had an ant problem that never went away, and got worse in the evening. As well, the property was being fumigated on our third day (which no one knew about), and post treatment, cockroaches started coming out, both dead and alive. We had two incidents of cockroaches; property staff took care of it, but it made us incredibly anxious throughout the stay, especially the ant problem that seemed to get progressively worse despite the hotel staff getting worked to “treat” it.
- our bathroom sink stopper was broken, but they fixed it immediately
- There is very little communication about protocol, especially when rooms were cleaned/towels were replaced. One evening, we came home to our space with lights all on, which kinda freaked us out until we went in and realized they changed our towels.
- not a huge issue but when we booked, we specified that we have a toddler, but they gave us an upper unit (no elevators, just stairs). This was annoying, but not a dealbreaker.
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Jeanne
Stayed 7 nights in Mar 2025