This hotel is 30 minutes walk into town, so if you don’t have a car, it’s not the one for you.
I booked a massage and was told I could use the spa before for 1hr. When I came down to reception to ask if I needed a key, it was a different woman and she said no I don’t. I went downstairs and the spa was shut, so I had to go back up again. She was checking someone in and I had to wait. I told her it was closed and she said quite rudely, ‘spa access isn’t included in your room’ but I had booked 100 euros massage?! Eventually she gave me the key. My massage was not 50 mins as booked it was only 40 mins!
This hotel is very basic, like an Ibis. It was also half empty but they still gave me a room with balcony over looking the car park. The downstairs pool is not nice, nothing like the photos.
I was going to book a different Felix hotel near the beach but I was put off by this hotel.
The staff at breakfast were excellent though, very friendly, they should train the reception staff on customer service.