Hotel New Tsuruta

3.0 star property
Bayside hotel in Beppu with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Tsuruta

Hot springs
Lobby
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920
  • Takegawara Onsen
    ‪1 min walk‬
  • Beppu Tower
    ‪4 min walk‬
  • Hells of Beppu
    ‪6 min drive‬
  • Oita (OIT)
    ‪43 min drive‬

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Room options

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

  • 506 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

  • 592 sq ft
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

Casual Japanese- Style room, Non Smoking, Ocean view

  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

Standard Japanese-style room /Non Smoking/ Ocean View

  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Futons

Twin Room, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 4 Twin Futons

Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)

  • Sleeps 4
  • 4 Twin Futons

(Non-smoking) Premium Japanese Modern Room

  • Sleeps 3
  • 3 Twin Futons

Economy Japanese-Style Room with Shared Bathroom - Non-Smoking -3F-4F (28㎡)

  • Sleeps 5
  • 5 Twin Futons

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2
  • 2 Twin Beds

Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

Yushoku AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)

  • Sleeps 6
  • 6 Twin Futons

Large Japanese-Style Room No View with Shared Bathroom- Non-Smoking

  • Sleeps 10
  • 10 Twin Futons

Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)

  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Beppu

Hotel New Tsuruta places you adjacent to Takegawara Onsen. This 49-room, 3-star hotel has in-room conveniences like refrigerators, coffee makers, and LCD TVs.

What's nearby

  • Takegawara Onsen - 1 min walk - 0.1 miles
  • Beppu Tower - 4 min walk - 0.3 miles
  • Beppu Park - 16 min walk - 0.9 miles
  • B-Con Plaza, Global Tower - 3 min drive - 1.4 miles
  • Hells of Beppu - 6 min drive - 4.0 miles

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 14 min drive
  • Oita Airport (OIT) - 47 min drive

Restaurants

  • ‪ろばた仁 - ‬2 min walk
  • ‪みなみ丸合歓 - ‬2 min walk
  • ‪カレー酒場 ROUTE10 - ‬2 min walk
  • ‪食道楽 とさか - ‬1 min walk
  • ‪米と葡萄 - ‬2 min walk

About this property

Hotel New Tsuruta

Bayside hotel in Beppu with a 24-hour front desk
Hotel New Tsuruta features free WiFi in public areas and a vending machine. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables.
Guests can expect free WiFi and 24-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 per person
  • Hosted evening meal available on Saturday for a fee of JPY 9,900; reservation required

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Hosted evening meal: JPY 9900

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

What is there to do near Hotel New Tsuruta?

Located steps from Takegawara Onsen, this hotel is in Beppu, and within a 10-minute walk of Beppu Tower and Kaimonji Onsen. You'll also find Hells of Beppu and Beppu Park within a short drive.

How much does it cost to stay at Hotel New Tsuruta?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Hotel New Tsuruta on Jun 13, 2025 start from $105.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel New Tsuruta?

No, there isn't parking available at the hotel.

Does Hotel New Tsuruta feature a casino at the property?

No, Hotel New Tsuruta doesn't have a casino.

Is there an indoor pool at Hotel New Tsuruta?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel New Tsuruta?

Couples will appreciate amenities at this hotel, including in-room massages and bathrobes in each guestroom with some featuring ocean views.

Does Hotel New Tsuruta have a hot tub?

No, but this hotel does have on-site hot springs.

Does Hotel New Tsuruta have a restaurant with a breakfast menu?

Hotel New Tsuruta offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel New Tsuruta allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Tsuruta though service animals are welcome.

Are there connecting rooms at Hotel New Tsuruta?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel New Tsuruta?

The closest major airport to Hotel New Tsuruta is Oita Airport (OIT), which is 24.1 mi away (47 minutes by car).

Can I book a room with a balcony at Hotel New Tsuruta?

No, there aren't any guestrooms with balconies at Hotel New Tsuruta.

Hotel New Tsuruta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 285 out of 801 reviews
Rating 8 - Good. 343 out of 801 reviews
Rating 6 - Okay. 123 out of 801 reviews
Rating 4 - Poor. 36 out of 801 reviews
Rating 2 - Terrible. 14 out of 801 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Junheum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yu Te

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025

10/10 Excellent

manning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sotaro

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024

8/10 Good

Wei-Chih

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

M7 . M
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024

10/10 Excellent

Hui Yeow

Stayed 1 night in Dec 2023

10/10 Excellent

xihao

Stayed 1 night in Dec 2023

8/10 Good

Pei Shan

Traveled with family
Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023

8/10 Good

Naveed

Traveled with family
Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023

6/10 Okay

Vincent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Secret Gem in Beppu

If your looking for a unique experience in Beppu this is the place. You can get the traditional Japanese Inn style or Western style room and the Onsen is very big with a sauna on the male and female side, body wash shampoo and conditioner are available at each of the wash station. They will come to your room around 1800 to set up your futon in your Japanese style room it's a lovely surprise after being out n about all day.
Stayed 2 nights in Dec 2021

6/10 Okay

Avisenna

Disliked: Cleanliness
Stayed 1 night in Oct 2021

10/10 Excellent

Joon, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and best economic value. Room was clean and breakfast was good
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Nitaya

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019