2/10 Terrible
Douglas
Traveled with pets
Dec 26, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this girl for my son and was told he was out in business class, not in the rundown and filthy rooms that are available for transient and homeless people. My son stayed therefore 28 days, the staff was fairly friendly, although he reported the entire hotel smelled, including his room. Because it was a fairly good deal, and to prevent him having to move to a different hotel, just for a couple of weeks more, I rebooked and other two weeks, and was absolutely promised by the manager that he would be put in an equally nice business class room, but with one queen bed, rather than two queen beds, to hold down the cost, as the cost had gone up over the holidays. However, they ended up moving my son to one room, then later to another room, which he reported was in the section of rooms that cater to the homeless and transient population. There was old food and french fries all over his room, dirty q-tips and tissues, filthy walls and carpet and he said the area smelled like smoke and urine. He said there are people going in out of his room and he could see that things have been moved around in his room, but they refuse to take responsibility and denied everything. I put my trust in this hotel and the manager, and was sorely disappointed. I would avoid this area at all cost
Douglas
Stayed 27 nights in Nov 2025