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King Hotel Astana

4.0 star property
Hotel with free parking, near Mega Astana Shopping Centre

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Photo gallery for King Hotel Astana

Luxury Suite | 1 bedroom, in-room safe, desk, soundproofing
Creator video
Property entrance
Lunch and dinner served, local cuisine
Interior

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Valikhanov 7, Astana, 010000
  • The US Embassy and the Consulate in Kazakhstan
    ‪6 min drive‬
  • Bayterek Tower
    ‪6 min drive‬
  • Astana Arena
    ‪10 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪22 min drive‬

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Room options

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, desk, soundproofing

Luxury Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Single Room, 1 Bedroom

Business Single Room, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Business Single Room, 1 Bedroom

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Room amenity

Family Room

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Twin Room, 1 Bedroom

Business Twin Room, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Business Twin Room, 1 Bedroom

  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio

1 bedroom, in-room safe, desk, soundproofing

Studio

  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Single Room

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Economy Twin Room, 1 Bedroom

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Astana

Located in Baikonur District, King Hotel Astana is 2.1 mi (3.4 km) from Mega Astana Shopping Centre and within a 10-minute drive of other popular attractions like Singing Fountain. This 289-room, 4-star hotel has a restaurant and 24-hour room service, along with free self parking.

What's nearby

  • Mega Astana Shopping Centre - 4 min drive - 2.4 miles
  • Khan Shatyr - 5 min drive - 3.1 miles
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 3.4 miles
  • Bayterek Tower - 6 min drive - 3.4 miles
  • Astana Arena - 10 min drive - 5.0 miles

Getting around

  • Astana Railway Station - 15 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 31 min drive

Restaurants

  • ‪Узбекистан - ‬10 min walk
  • ‪Muller - ‬10 min walk
  • ‪Бундеслига / Fair Play - ‬4 min walk
  • ‪Кульджа - ‬7 min walk
  • ‪Golpas - ‬7 min walk

About this property

King Hotel Astana

Hotel with free parking, near Mega Astana Shopping Centre
Guests of King Hotel Astana enjoy access to free WiFi in public areas, conference space, and coffee in a common area. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include laundry facilities, a gift shop, and a TV in a common area.
Flat-screen TVs come with satellite channels. Bathrooms have hair dryers, free toiletries, and slippers. Balconies, safes, and desks are also available.

Languages

English, Russian

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 4,900 for adults and KZT 4,900 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cigar bar
  • Sadaf

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,131 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in public areas

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 7 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 10000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 4900 for adults and KZT 4900 for children
  • Rollaway bed fee: KZT 10000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Astana Hotel
Hotel Astana
King Astana
King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
King Astana
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
King Astana
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Hotel
King Hotel Astana Astana
King Hotel Astana Hotel Astana

Frequently asked questions

Is free cancellation available at King Hotel Astana?

King Hotel Astana offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see near King Hotel Astana?

This hotel is situated in Baikonur District within a short 18-minute walk of Kenesary Khan Monument and also 19 minutes on foot from President's Culture Centre. You'll also find Mega Astana Shopping Centre and Singing Fountain within a short drive.

Is there parking available at King Hotel Astana?

Yes, uncovered self parking is offered for free at the hotel.

Does King Hotel Astana feature a casino?

No, King Hotel Astana doesn't have a casino.

Will I find an indoor pool at King Hotel Astana?

No, there is no indoor pool at this hotel.

Is King Hotel Astana a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as a bar.

Are there hot tubs at King Hotel Astana?

No, this hotel doesn't have a spa tub.

Does King Hotel Astana have a restaurant with a breakfast menu?

Yes, King Hotel Astana serves buffet breakfast for a surcharge each morning at Sadaf.

Does King Hotel Astana allow pets to stay for free?

No, pets and service animals aren't allowed at King Hotel Astana.

Does King Hotel Astana have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from King Hotel Astana?

The closest major airport to King Hotel Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 11.8 mi away (31 minutes by car).

Are there rooms with balconies that I can book at King Hotel Astana?

Yes, every guestroom at King Hotel Astana comes with a balcony.

King Hotel Astana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 96 reviews
Rating 8 - Good. 44 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Olga

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the reception is very slow and too relaxed ... I left my room early mornings and returned late in the evenings , which made me a very convenient guest who spent minimum units of electricity and water in the hotel . Despite that I found out on my 5th day of stay that my linen hadn’t been changed since I checked in !!!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A service at the reception was fine but a bit slow though. The cleanliness in the room is good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

The amenities and in particular the size of the room were quite impressive. The only critic would be to the hotel bar service, which was really slow and sloppy. Besides from it, I enjoyed a lot my stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Nargis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
They were not aware of my check in so there was an obvious disconnect between Expedia and the hotel. I was charged by Expedia but not given a confirmation #. Expedia needs to improve upon this as I have booked a few times as different hotels and all I need is a confirmation number from Expedia to make it easier for all parties.
Stayed 1 night in Sep 2018

6/10 Okay

Aleks

Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2018

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities, room comfort

No more!

We’ve been staying in King Hotel many times over past 4-5 years. Each year is down grade. They don’t update the rooms, lobby or furniture. Breakfast meat and other foods are heated and overheated many times. Bread was so dry you don’t need to toast it. No more.
Stayed 7 nights in Mar 2018

10/10 Excellent

Sergei, Herndon, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cheap hotel in the center

Everything is good. It might look a bit outdated, but overall impression is excellent. Breakfast and dinner are included, rooms are big, staff is helpful. Will stay again there when come back
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

It's a nice hotel, but needs attention

It is a nice hotel but needs to some touches around especially in bathroom. Seems getting old. Room sizes are good. Beds can be better. Poor pillows. Great breakfast and restaurant. Our last 2 days hotel did not have a hot water, I am not sure if hot water available now or not. Maintenance was scheduled for much shorter period of time but seems things did not go well and hotel was not ready for any backup solution. Hotel wasn't bothering about this outage. I had to warm water with kettle to have a shower. Such big hotel and many customers with no hot water in very cold weather conditions. Almost no shopping center around the hotel. Only a convenient stores around. Location and staff is very nice.
Stayed 7 nights in Sep 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back

Great staff
Stayed 1 night in Sep 2017

6/10 Okay

Godberg

Liked: Staff & service

Good food but not so great service & amenities

Hotel had a great breakfast, there's variety and changes of hot food daily. However, housekeeping service could be improved, some days the attendant failed to top up amenities. Wifi signal was also not strong in the room I was in as the router was in the corridor and the layout in the room had several walls, reducing the strength of the wifi in some areas of the room like the study desk.
Stayed 5 nights in Aug 2017

6/10 Okay

Chin, Dubai

Liked: Cleanliness

Location in the middle of the right bank

Loved the location.... just stepping out was a pleasure. The room was actually quite spacious. 2 balconies, 2 rooms more or less. The mattress however, was a hard as a box spring. Although I love firm mattresses, it was almost too hard. Did not like the food at all. But it was typical Kazakh. The worst part of it all was the coffee.. As thin as air. But overall, I would go again because I felt safe. Staff was friendly and location was great. Hotel was quiet and clean.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Fred, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of Astana

Good location, friendly staff, spacious rooms and great city views for an incredible price. Although mostly Russian-speaking, the staff went out of their way, in very serviceable English, to explain how to get around the city. For our very early 2:30 am departure on the final day, they had boxed lunches prepared for us in lieu of our usual full spread breakfast. Thanks for taking such great care of us on our first trip to Astana!
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

reasonable price with half board meal plan

It is the hotel with reasonable price and service, with location in astana old town. This hotel provides half-board meal plan, it saves efforts for deciding menu of evening meal.
Stayed 6 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce hotel in Astana for family travel

We stayed 11 days here. Great breakfast - the spread was very large. Dinner was limited - but we went out mostly. Great bar area that stays open till 2 am or more and there is 24 hour room service. Service was excellent - with fantastic response times.
Stayed 12 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good hotel, but not comfortable.

Not so good, as my wife's mobile phone was lost and couldn't be found. Moreover, the neighbour room was very noisy, some drunk people were there.
Stayed 3 nights in Jun 2017

6/10 Okay

Chinwe, Dubai

Liked: Cleanliness
Disliked: Property conditions & facilities

Simple, but great location

The mattress was like stone :) but I got used to it after 2 days. And there was not night table light. So I asked for one and they brought it. The location was perfect. Right in the middle of town and I enjoyed jogging through the neighborhood. The room overall was quite big and had 2 little balconies. I did not like the food. It was very greasy and all was fried. No healthy food choices. The coffee was like brown water. And there were not options. Only select staff speaks English.
Stayed 6 nights in Jun 2017

8/10 Good

Rashida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but far from centre.

The hotel was further out from the city centre then expectied obituary this was compensated by the kettle, fridge, iron and dinner was included in the day rate. Overall very pleased with the service.
Stayed 4 nights in Jun 2017

8/10 Good

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stayed here for a few nights while on a business trip to Astana. The hotel was pretty clean, the reception staff were always very helpful with directions, calling a taxi, etc. The room was spacious too. The price included free breakfast AND free dinner so it was a really good deal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bismark Dominic

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient & Clean Hotel

Hotel was good, clean and comfortable. Friendly staff. Good value for money

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