ibis Astana

3.0 star property
Hotel in Astana with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for ibis Astana

Standing tall in the heart of the city, this hotel boasts a unique cylindrical tower and symmetrical facade.
Property video
Experience the vibrant city views from our hotel's sleek, modern facade.
Conference room with a projector screen, water dispensers, and U-shaped seating.
Welcome to our hotel's reception area, featuring a digital information board and a cash register.

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
38 Tauelsizdik Ave, Astana, 10000
  • The US Embassy and the Consulate in Kazakhstan
    ‪12 min walk‬
  • Bayterek Tower
    ‪4 min drive‬
  • Kazakhstan Central Concert Hall
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

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Room options

Premium Twin Room, 2 Twin Beds, View

  • 233 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed, View

  • 233 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds, City View

  • 177.9 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, Multiple Beds, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Astana

Located in Almaty District within a 5-minute walk of Schoolchildren's Palace, ibis Astana is within a mile (2 km) of The US Embassy and the Consulate in Kazakhstan. This 3-star hotel has 249 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 12 min walk - 0.7 miles
  • Hazret Sultan Mosque - 16 min walk - 0.9 miles
  • Bayterek Tower - 4 min drive - 2.4 miles
  • Kazakhstan Central Concert Hall - 5 min drive - 2.7 miles
  • Astana Arena - 9 min drive - 4.8 miles

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬1 min walk
  • ‪Astana Skate Cafe - ‬8 min walk
  • ‪Zina Restaurant - ‬13 min walk
  • ‪Туран - ‬10 min walk

About this property

ibis Astana

Hotel in Astana with a 24-hour front desk and a coffee shop
Ibis Astana features free WiFi in public areas, a conference center, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 10000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, laundry facilities, and a water dispenser.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Russian, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KZT 5,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ibis Bar
  • Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for KZT 7500 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 10000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 5300 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 7500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 160140012523

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

Frequently asked questions

Is a free cancellation option available at ibis Astana?

Ibis Astana provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at ibis Astana?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at ibis Astana on Aug 28, 2025 start from $61.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ibis Astana?

This hotel is situated in Almaty District, just steps from Schoolchildren's Palace. You'll also find Hazret Sultan Mosque and Kazakhstan Ministry of Foreign Affairs within a short drive.

Is there parking available at ibis Astana?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does ibis Astana feature a casino?

No, ibis Astana doesn't have a casino.

Will I find an indoor pool at ibis Astana?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis Astana?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a bar.

Are there hot tubs at ibis Astana?

No, this hotel doesn't have a spa tub.

Does ibis Astana feature a restaurant that includes a breakfast menu?

Yes, ibis Astana serves buffet breakfast for a surcharge each morning at Ibis Kitchen.

Does ibis Astana allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis Astana for a fee of KZT 7500 per pet, per day.

Are there connecting rooms at ibis Astana?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to ibis Astana?

The closest major airport to ibis Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 10 mi away (26 minutes by car).

Are there rooms with balconies that I can book at ibis Astana?

No, you won't find guestrooms with balconies at ibis Astana.

ibis Astana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 5 out of 65 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Stayed 1 night in Mar 2025

2/10 Terrible

Abiodun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Larisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna, Brooklyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2024

10/10 Excellent

Marina, portland

Stayed 14 nights in Jun 2024

2/10 Terrible

Eduard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pavel, Hallandale Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money

4/10 Poor

Olessya

Stayed 2 nights in Aug 2023

6/10 Okay

Anatolii

Traveled with family
Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023

10/10 Excellent

Dmitry

Stayed 1 night in Feb 2023

6/10 Okay

Nicholas

Traveled with family
Liked: Amenities
24hr bar service excellent

8/10 Good

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021

6/10 Okay

Thanh, San Francisco

Business traveler
Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery happy stay great price

The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019

6/10 Okay

Olga

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019