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Comfort Hotel Astana

4.0 star property

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Photo gallery for Comfort Hotel Astana

A spacious outdoor seating area with wicker furniture and curtains, overlooking a street with parked cars.
A spacious lobby with modern sofas, a large flat-screen TV, and a map on the wall.
A covered outdoor seating area with wicker furniture and a glass table.
A modern lounge area with sofas, a coffee table, and a flat-screen TV mounted on the wall.
A sauna room with wooden benches and a sloped ceiling.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Kosmonavtov 60, Astana, 010000
  • Place, Mega Astana Shopping Centre
    ‪12 min walk‬
  • Place, Kazakhstan Ministry of Foreign Affairs
    ‪3 min drive‬
  • Place, Bayterek Tower
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Double Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a minibar.

Luxury Double Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Astana

Located in Yesil District, Comfort Hotel Astana is a leisurely stroll from sights such as Monument to the Dead of the Totalitarian Regime and Ailand. This 4-star hotel welcomes guests with 105 rooms and conveniences like a full-service spa, free in-room WiFi, and a conference center.

What's nearby

  • Mega Astana Shopping Centre - 12 min walk - 0.7 miles
  • Khan Shatyr - 3 min drive - 1.5 miles
  • Kazakhstan Ministry of Foreign Affairs - 3 min drive - 1.5 miles
  • Bayterek Tower - 3 min drive - 1.7 miles
  • Singing Fountain - 4 min drive - 1.7 miles

Getting around

  • Astana Railway Station - 20 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 39 min drive

Restaurants

  • ‪Gokcen - ‬16 min walk
  • ‪The St. Regis Bar - ‬12 min walk
  • ‪Тағам - ‬7 min walk
  • ‪Кафе SILA - ‬6 min walk
  • ‪La Rivière - ‬12 min walk

About this property

Comfort Hotel Astana

A full-service spa, a steam room, and free WiFi in public areas are featured at Comfort Hotel Astana. If you drive, self parking is KZT 2100 per night, or you can take advantage of the airport shuttle (available 24 hours) for KZT 10000 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a conference center, a business center, and coffee/tea in a common area.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, free newspapers, and free local calls are also available.
Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (KZT 2,100 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 8,000 for adults and KZT 8,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Edezza

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 8000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: KZT 2100 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 8000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Nur-Sultan Comfort Hotel Astana Hotel
Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Hotel Comfort Hotel Astana
Comfort Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Astana Nur Sultan
Comfort Hotel Astana Hotel
Comfort Hotel Astana Astana
Comfort Hotel Astana Hotel Astana

Frequently asked questions

Is a free cancellation option available at Comfort Hotel Astana?

Comfort Hotel Astana provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Comfort Hotel Astana?

This hotel is situated in Yesil District within a short 14-minute walk of Mega Astana Shopping Centre and also 7 minutes on foot from Monument to the Dead of the Totalitarian Regime. You'll also find Ailand and Ailand Ferris Wheel less than a mile away.

Is there parking available at Comfort Hotel Astana?

Yes, secured parking is offered for KZT 2,100 per night with in/out privileges.

Is there a spa at Comfort Hotel Astana?

Sultan Spa is the hotel's spa and services include Swedish massages, hot stone massages, and body wraps.

Does Comfort Hotel Astana include a casino on the premises?

No, Comfort Hotel Astana doesn't have a casino.

Will I find an indoor pool at Comfort Hotel Astana?

No, there is no indoor pool at this hotel.

Is Comfort Hotel Astana a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does Comfort Hotel Astana have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Comfort Hotel Astana have a restaurant with a breakfast menu?

Yes, Comfort Hotel Astana serves buffet breakfast for a surcharge each morning at Edezza.

Does Comfort Hotel Astana allow pets to stay for free?

No, pets and service animals aren't allowed at Comfort Hotel Astana.

Does Comfort Hotel Astana have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Comfort Hotel Astana?

The closest major airport to Comfort Hotel Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 10.2 mi away (39 minutes by car).

Are there rooms with balconies at Comfort Hotel Astana?

No, there aren't any guestrooms at Comfort Hotel Astana that offer a balcony.

Comfort Hotel Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 36 reviews
Rating 8 - Good. 14 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2022
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel gentil et serviavle

La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés. Il y a un excellent café ainsi qu’un supermarché près de l’hôtel. Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not a **** Hotel

Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well. The restaurant in the yard forgot my order and it took 90 minutes to get my dinner. The hotel has not earned its ****. Maximum I can give is **.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

YUSUF ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Astana
Stayed 3 nights in Nov 2019
Verified

8/10 Good

TRIP

Liked: Cleanliness
コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location truly 4 star the Lobby is Great the staff are friendly and helpful
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

ASKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель немного обновили. Хороший завтрак. Шумел фанкойл.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück
Stayed 5 nights in Jun 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
Stayed 6 nights in May 2018
Verified

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель, хорошие завтраки, единственное, что не совсем совпало с информацией на сайте это удаленность от Экспо центра, отель находится значительно дальше.
Stayed 3 nights in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Kleines aber feines Hotel umgeben von Hochhäusern. Darunter auch die deutsche Botschaft. Vom Spa-Bereich hatten wir mehr erwartet aber das war für uns nur nebensächlich. Das Bad, welches durch Milchglas abgetrennt im Zimmer war, hätte etwas privater sein dürfen. Gutes Frühstücksbüffet und freundliches Personal.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel. I highly recommend it, I will be back and back and back.....
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

mitani

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Breakfast is good!

There were days when bathrobe and toilet paper were not supplied. I smelled a smell from the washroom or shower room drain.
Stayed 6 nights in Sep 2017
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great service

The front desk personnel were very friendly and helpful. I just wish there were more restaurants within close walking distance. There were bus stops nearby, but taking buses was a challenge for me, since I do not speak Russian or Kazakh. The breakfast buffets were very nice.
Stayed 7 nights in Jul 2017
Verified

8/10 Good

Carlos

Liked: Cleanliness, room comfort

Buena opción cercana a parques y río.

Buen precio y servicio, pero el baño tenía un olor a caño.
Stayed 6 nights in Jun 2017
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, only downside was the breakfast

Good value hotel in a good area (for me anyway) Good staff and service Breakfast needs some work
Verified

10/10 Excellent

Yuliya

Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Vasco

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cinthya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025
Verified

6/10 Okay

erjanat

Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021