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South Pacific Resort Hotel

3.5 star property
Family-friendly hotel with a nearby private beach and a coffee shop

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Photo gallery for South Pacific Resort Hotel

Outdoor pool, pool umbrellas, sun loungers
Penthouse | 1 bedroom, Egyptian cotton sheets, individually decorated
Penthouse | Balcony
Exterior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Breakfast available
  • Housekeeping
  • Pool

Explore the area

View in a map
Taylors Road, Burnt Pine, Norfolk Island, 2899
  • Kingston and Arthur's Vale Historic Area
    ‪4 min drive‬
  • The Arches
    ‪5 min drive‬
  • Emily Bay Beach
    ‪5 min drive‬
  • Norfolk Island (NLK)
    ‪3 min drive‬

Room options

View all photos for Standard Room, Garden Area

Standard Room, Garden Area | 1 bedroom, Egyptian cotton sheets, individually decorated

Standard Room, Garden Area

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Valley view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, individually decorated

Superior Room

  • 323 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Egyptian cotton sheets, individually decorated

Penthouse

  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Eveleen Suites

Eveleen Suites | 1 bedroom, Egyptian cotton sheets, individually decorated

Eveleen Suites

  • Valley view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

About the neighborhood

Norfolk Island

South Pacific Resort Hotel places you within a short walk of Queen Victoria's Garden and within a mile (2 km) of Bounty Folk Museum. This 70-room, 3.5-star hotel has a private beach along with an outdoor pool and free self parking.

What's nearby

  • Kingston and Arthur's Vale Historic Area - 4 min drive - 1.7 miles
  • Norfolk Island Botanic Garden - 4 min drive - 1.7 miles
  • The Arches - 5 min drive - 2.1 miles
  • Kingston Jetty - 5 min drive - 2.1 miles
  • Emily Bay Beach - 5 min drive - 2.1 miles

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Olive - ‬4 min walk
  • ‪The Bowlo Bistro - ‬8 min walk
  • ‪High Tide Kitchen - ‬9 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪Chinese Emporium - ‬16 min walk

About this property

South Pacific Resort Hotel

Family-friendly hotel with a nearby private beach and a coffee shop
Guests of South Pacific Resort Hotel have access to an outdoor pool, a children's pool, and a hot tub. You can take advantage of free parking, along with an area shuttle. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and coffee/tea in a common area.
Guests can expect WiFi and TVs. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Washers/dryers, furnished balconies, and private yards are other standard amenities.
An outdoor pool, a children's pool, and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per stay)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Area shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 18 to 25 for adults and AUD 8 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aviation Poolside Cafe
  • Cooks Landing Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AUD 66.0 per night
  • Cribs/infant beds are available for AUD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 18.00 to 25.00 for adults, and AUD 8.00 to 12.00 for children
  • Fee for in-room wireless internet: AUD 10 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 66.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

South Pacific Norfolk Island
South Pacific Resort Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Hotel Burnt Pine
South Pacific Resort Hotel Norfolk Island
Pacific Hotel Norfolk Island
South Pacific Resort Hotel Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Resort Hotel Hotel Norfolk Island

Frequently asked questions

Is a free cancellation option available at South Pacific Resort Hotel?

South Pacific Resort Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of South Pacific Resort Hotel?

This hotel is located in Norfolk Island, a short 19-minute walk from Bounty Folk Museum and also 11 minutes on foot from Queen Victoria's Garden. You'll also find Kingston and Arthur's Vale Historic Area and Kingston Jetty within a short drive.

Is parking available on site at South Pacific Resort Hotel?

Yes, self parking is offered for free at the hotel.

Does South Pacific Resort Hotel include a casino on the premises?

No, South Pacific Resort Hotel doesn't have a casino.

Is there an indoor pool at South Pacific Resort Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is South Pacific Resort Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at South Pacific Resort Hotel?

Yes, this hotel has a spa tub.

Does South Pacific Resort Hotel have a restaurant that serves breakfast?

Yes, South Pacific Resort Hotel serves continental breakfast for a surcharge each morning at Cooks Landing Restaurant.

Will South Pacific Resort Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at South Pacific Resort Hotel.

Does South Pacific Resort Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from South Pacific Resort Hotel?

The closest major airport to South Pacific Resort Hotel is Norfolk Island (NLK), which is within a mile.

Are there rooms with balconies that I can book at South Pacific Resort Hotel?

Yes, every guestroom at South Pacific Resort Hotel comes with a furnished balcony with some featuring valley or garden views.

Does South Pacific Resort Hotel host weddings?

Take advantage of the wedding venue at South Pacific Resort Hotel if you plan to say "I do" during your trip.

South Pacific Resort Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 58 reviews
Rating 8 - Good. 28 out of 58 reviews
Rating 6 - Okay. 5 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Staff & service
Kids next to me were always screaming , hard to have a relaxing time . Plus the fact they kicked off the railing on the veranda and the sliding door As well the parent. Thought it was funny The unit was 57
Stayed 5 nights in Feb 2025

4/10 Poor

Leonard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dated and black mould in the bathroom. The screen door was filthy dirty all furniture beds etc very dated and very uncomfortable. The ceiling fan was covered in dust and rusty, the iron and ironing board was useless. Staff are not very friendly I was only greeted hello once my whole stay, restaurant was not open for dinner whole stay we were not notified prior arrival. When I asked staff about Dinner at the restaurant she said no it is closed and no sorry explantion.The BBQ was a disgrace no way you could of cooked on it. All cereal at the breakfast was stale very limited choices, canned fruit 1 variety and 1 variety of yoghurt, and toast. Coffee was horrible could not drink it. We ended up going else where for breakfast a number of times. Never saw any staff doing too much at all no cleaning in common areas no maintenance work being done when there is alot of that needed, do not stay here ever.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alan

Stayed 4 nights in Jan 2025

10/10 Excellent

Lachlan

Stayed 5 nights in Jan 2025

8/10 Good

Rosemary

Stayed 5 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Room was a little stuffy. Hot water was sometimes difficult to get working. I was disappointed the weekly meet and greet advertised was not on because it was a quiet period. But thanks for the drinks voucher!
Stayed 6 nights in Sep 2024

8/10 Good

Bernard

Liked: Property conditions & facilities

Good Hotel, clean and tidy

this is a good resort, however no air conditioning,heater or fan in the room made it a bit uncomfortable during my stay. The room was fine but beware of very small internet availability and cost. Had to buy a new simm card for phone as Norfolk has no roaming facility on any carrier.
Stayed 5 nights in Jul 2024

8/10 Good

Deb

Liked: Cleanliness, staff & service
People were really nice and friendly
Stayed 10 nights in May 2024

10/10 Excellent

Reece

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at South Pacific resort. Room was really large and the beds were comfortable. Plus everything was really clean and tidy. The resort has a range of facilities like the pool, restaurant, games room and meeting rooms. They also have cars that you can hire directly from the resort. We really enjoyed our stay. Thank you
Stayed 2 nights in Jun 2024

8/10 Good

how tat

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

8/10 Good

Debra Ann

Traveled with group
Liked: Staff & service, property conditions & facilities
We were disappointed that the pool was not available for use and the restaurant was not open. The fridge in our room was very small….not big enough for snacks and drinks. Cost of room was reasonable and cleanliness excellent.
Stayed 7 nights in Jan 2024

4/10 Poor

Sue

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff however I wouldn't recommend due to my experience
Stayed 7 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Friendly and convenient

The place is not luxury but the staff were friendly and it didn’t break the bank. Like everywhere there is no free internet. Can walk from hotel to shops so that was a plus.
Stayed 2 nights in May 2022

8/10 Good

David, Lindfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent, and very friendly. Overall the property was very clean and simple. We had a garden view, which was ok, but there are open areas which would be better. The breakfast was cereal, toast and coffee, but full breakfast was available. The location is close to town and there are many tours to get from the property.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Travelgirl6

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and staff, thoroughly enjoyed my time there, however, food provision in the evening seemed a bit hit and miss. However there were plenty of places to eat
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall hotel had a good feel to it. Spa was not warm at all. Wifi is not included in room rates and is quite expensive to purchase. Rooms (superior) furnishings needed some attention - tiles lifting in the bathroom, mould in the showers and a hole in the window frame leading to the balcony. I think this hotel needs some attention to be charging and claiming what they do.
Stayed 3 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, would stay there again, staff are extremely good.
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We stayed at the resort in the winter, but we enjoyed our stay. The room was large as we picked that type. We also had a good view over the valley. The bed was good and the staff was friendly and gave us suggestions as to what to see. The bathroom was small and you had to push a button to get hot water. But the water warmed very quickly. There are tours that can be set up by the hotel. But a car is better as there are many locations to visit. You can rent a car from the resort. The breakfast was continental, but for an added fee, full breakfast can be ordered. We enjoyed our visit to Norfolk Island.
Stayed 4 nights in May 2018

8/10 Good

Slaz, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position close to town.

We enjoyed our stay at the South Pacific Resort Hotel. Staff were very friendly and helpful and responded to any requests promptly and politely. Meals were very well cooked and presented (a little too much salt for our low salt preference). A very enjoyable stay.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort close to town

South Pacific Resort is a pleasant place to spend on your Norfolk Island holiday. The gardens are perfectly manicured and the rooms are clean. The staff are very friendly and helpful. The included continental breakfast is a bonus. The pool is quite big and has a spacious clean deck surrounding it.The resort is only a couple of minutes walk to town and to Restaurants. I would highly recommend staying at this resort.
Stayed 5 nights in Jan 2018

8/10 Good

Jen, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was centrally placed to be able to walk

Given a cool drink when we arrived plus a colourful lay. Monday has happy hour with free drinks and nibbles given and we met up with others. Breakfasts each day was excellent and ample supplied. Beautifully appointed room overlooking a beautiful view of Norfolk Pines in the background. Ample room space with TV, lounges as well as table and chairs Plenty of room in spacious cupboard. Room cleaned daily. Separate towels given for use at pool. Pool very clean and I used it.
Stayed 6 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPR

SPR very comfortable, great location, nice pool, good food and outstanding staff. Cici, Leia, Charlene and Wendy were professional, attentive, efficient, personable, and very helpful. Made for a most enjoyable stay. Would go again. Idyllic Island.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Great location

Pool was very dirty. We had to ask for it to be cleaned, then was ok. Staff very friendly. Overall very spacious. Convienent to everything.