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Toya Kanko Hotel

3.0 star property

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Photo gallery for Toya Kanko Hotel

Breakfast and dinner served
Exterior
Property grounds
Spa
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
33 Toyakoonsen, Abuta-gun, Toyako, Hokkaido, 049-5721
  • Place, Toyako Onsen
    ‪1 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Toyako Hot Spring
    ‪8 min walk‬

Room options

View all photos for Japanese-Style Room with Lake View-Breakfast and in Room Dinner included

Free WiFi

Japanese-Style Room with Lake View-Breakfast and in Room Dinner included

  • Lake view
  • 151 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Room with Tatami Area and Lake View-Breakfast and in Room Dinner included

Free WiFi

Room with Tatami Area and Lake View-Breakfast and in Room Dinner included

  • Lake view
  • 151 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Japanese-Style Room with Lake View-Breakfast included

Free WiFi

Japanese-Style Room with Lake View-Breakfast included

  • Lake view
  • 151 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included

Free WiFi

Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included

  • Lake view
  • 151 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Suite with Lake View-Breakfast and in Room Dinner included

Suite with Lake View-Breakfast and in Room Dinner included | Free WiFi

Suite with Lake View-Breakfast and in Room Dinner included

  • Lake view
  • 151 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Double Sofa Beds

View all photos for Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included

Free WiFi

Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included

  • Lake view
  • 151 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

Lake Side Japanese-Western Style Room, Non-smoking

  • Sleeps 4

Japanese-Style Room With Lake View Part Non-smoking

  • Sleeps 5

Lakeside Special Room Non-Smoking

  • Sleeps 5

View all photos for High Floor Lake Side Japanese Style Room Non-Smoking

Interior

High Floor Lake Side Japanese Style Room Non-Smoking

  • Sleeps 5

About the neighborhood

Toyako

Toyako Hot Spring is a short stroll from Toya Kanko Hotel, and other popular attractions like Lake Toya are within a mile (2 km). This 3-star hotel has 131 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 miles
  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Toyako Hot Spring - 8 min walk - 0.4 miles
  • Usuzanfunka Memorial Park - 12 min walk - 0.7 miles
  • Lake Toya - 19 min walk - 1.0 mile

Getting around

  • Toya Station - 12 min drive
  • New Chitose Intl. Airport (CTS) - 95 min drive

Restaurants

  • ‪でめきん食堂 - ‬2 min walk
  • ‪岡田屋 - ‬2 min walk
  • ‪Mogmog - ‬2 min walk
  • ‪Blossom Coffee - ‬5 min walk
  • ‪The 洞爺 - ‬14 min walk

About this property

Toya Kanko Hotel

Guests of Toya Kanko Hotel enjoy features like free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers, free toiletries, and bidets. Refrigerators are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kohan

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 7 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 7 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-7 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Toya Kanko Hotel Toyako-cho, Abuta-gun
Toya Kanko Toyako-cho, Abuta-gun
Toya Kanko
Toya Kanko Hotel Toyako-Cho Hokkaido Japan
Toya Kanko Onsen Hotel
Toya Kanko Hotel Hotel
Toya Kanko Hotel Toyako
Toya Kanko Hotel Hotel Toyako

Frequently asked questions

Is free cancellation available at Toya Kanko Hotel?

Toya Kanko Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see near Toya Kanko Hotel?

This hotel is located in Toyako, a short 19-minute walk from Lake Toya and also 8 minutes on foot from Toyako Hot Spring. You'll also find Toyako Onsen and Usuzanfunka Memorial Park less than a mile away.

Is there parking available at Toya Kanko Hotel?

Yes, self parking is offered for free at the hotel.

Does Toya Kanko Hotel feature a casino?

No, Toya Kanko Hotel doesn't have a casino.

Is there an indoor pool at Toya Kanko Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Toya Kanko Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Does Toya Kanko Hotel have a hot tub?

No, but guests can enjoy on-site hot springs at this hotel.

Does Toya Kanko Hotel have a restaurant that serves breakfast?

Yes, Toya Kanko Hotel serves breakfast for a surcharge at Kohan.

Does Toya Kanko Hotel allow pets to stay for free?

No, pets aren't allowed at Toya Kanko Hotel.

Are there connecting rooms at Toya Kanko Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Toya Kanko Hotel?

No, there aren't any guestrooms with balconies at Toya Kanko Hotel.

Toya Kanko Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 10 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Tingting

Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Toka kanko hotel-family stay

Not bad, except there's smoking smell.
Stayed 1 night in Jun 2017

10/10 Excellent

Deying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at lake toya

There was fireworks on the lake at night and we had an excellent view from our room. The futons were comfortable and the hotel is clean.
Stayed 1 night in Jun 2017

6/10 Okay

wendy, singapore

Liked: Cleanliness, staff & service

spacious room with good view

Room is big & spacious. Friendly staff, there were Chinese speaking stuff so that's very helpful. Food places walkable distance. Shops there usually opens at 11am and closes by 6/7. We had trouble looking for dining place after 8. Found a good place nonetheless.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Pleasant stay

We booked 2 Japanese style rooms at Toya Kanko. One of the rooms had an obvious cigarette smoke smell but after a few hours of airing it by opening the windows, it was more acceptable. The views of the lake were amazing. Room was spacious for 2 people and futon was comfortable. Wifi kept dropping off every now and then. The onsen was really nice, though a bit dated. Staff spoke English and Mandarin. Overall, it was a pleasant stay for the price range. Would probably stay here again if we're back in Lake Toya.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Is center located. But do not expect a 5 star service with 5 star facilities with such a price. Things are old, toilet is small.

8/10 Good

Tony, sydney

Liked: Cleanliness, staff & service, room comfort

Nice hotel located in Lake Toya

Great little hotel nicely located within Lake Toya. Hotel staff were helpful. Many good restaurants and nice cafes around

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to Toya Bus Terminal

Great Lake View from room, Convenient Store right opposite hotel, walking distance to Toya Bus Terminal.

6/10 Okay

Muhammad Imran , Singspore

Staffs speak little english..

I saw on the hotel site that the room I booked can accommodate up to 5 futons, which gives me the impression that it's ok if I have the 3rd person in the room. The 3rd person who is my son, decided to follow us last minute , after I have booked all hotel rooms in Hokkaido, (which explains why I cancelled some rooms with Expedia earlier due to the hotels' policies not able to accommodate 3rd person in a double room). That was after I requested for extra bed and was turned down. Thi hotel, having staffs who speak little english, didn't explain to me much after I told him about the room stated can have 5 futons, so I didn't bother to include the 3rd person.. And the front desk staff just replied "ok, ok, ok...", and the next day when I booked out, I was charged another JPY8,300+ for the 3rd person, which is SGD104. And the hotel did not bother to add a 3rd bath towel, face towel, etc for the room. I find it's very unjustified on my part..

8/10 Good

Sugumar D, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay location

Onset was good. Room cleaning was very good, everything was changed and it was done very quickly.

8/10 Good

KWAN LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing area and stay

Room is over 10 years but very clean and comfy. The service is awesome esp with staff knowing diff languages.

8/10 Good

Theethanud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent view

The room was traditional Japanese style with beautiful Lake Toya and mountains background view. There were fireworks at 8.45 p.m. every night when we visited. Onsen was a bit old but o.k. Breakfast was alright with variety of choices.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗の観光ホテル

設備は古いですが，ホテルの対応とサービス，清潔感どれも素晴らしいです。観光ホテルとしてふさわしいです。
Stayed 1 night in Jul 2017

8/10 Good

Chun Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舊酒店

房間隔音不好,大聲都聽到。請在房間小心談話,不要令人尷尬。
Stayed 2 nights in Jul 2017

8/10 Good

HONG YIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次很好的經驗

一切都很好，會普通話的女職員們服務很好，會再入住。酒店沒有晚餐供應，但附近食肆很多，故問題不大。另原來酒店本身有小型穿梭巴士免費接送客人來往 JR洞爺，可惜在網頁上沒有顯示，大家可記得耍預約啊！
Stayed 1 night in Jul 2017

8/10 Good

Hoson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with excellent service

very close the lake convenient shop is just opposite to it staffs with excellent service the building just a little bit old disappointed with the outdoor hot spring since the view is not very great, much better it is on the roof
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

服務很好的酒店

去參加馬拉松，雖然人很多，但酒店對這方面相對的服務也很到位，例如開放地方給保管大量行理。酒店服務員很友善，有禮貌，房間是日式傳統的設計，有湖景，漂亮得不得了！而且房間整潔，有溫泉可惜沒時間去。晚餐味道不錯，早餐的選擇不太夠

6/10 Okay

Y, 札幌

Liked: Property conditions & facilities, room comfort

湖のほとり

ホテルは古い建物ですが、オーシャンフロントで湖が窓いっぱいに見えて花火も間近でみえました。また部屋の洗面所やトイレが新しく改装されていて使いやすかった、備品が充実していて使い易い物を置いてあったのと、従業員の方々が親切でした。

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀很美，服務周到

員工非常有禮，房間面對洞爺湖，景觀很美，洞穴溫泉有特色，還有免費送至JR站

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设有私人温泉室预定，折合人民币约180，含室内和室外池，适合不习惯去大浴场的游客，酒店旁边购物餐饮也方便，天气好的话湖景房可以看到羊蹄山，景色很不错

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
酒店地點很方便，酒店門口就在巴士桜町站, 距離溫泉巴士站只需走5分鐘。 房間有點殘舊, 床舖有煙味及有床蝨咬, 感覺不太舒服。