Chalet Ivy Hirafu

3.5 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Chalet Ivy Hirafu

1 bedroom, premium bedding, down comforters, in-room safe
Hallway
Interior
Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area

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Room options

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

  • 764 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Room - Mt. Yotei View

  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Suite - Hirafu View

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Onsen Suite - Hirafu View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Onsen Suite - Courtyard

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite - Courtyard

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Suite - Courtyard

  • Sleeps 3
  • 1 King Bed

Deluxe Suite - Courtyard

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

One Bedroom Suite - Mt. Yotei View

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room - Village View

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Panoramic Penthouse, 4 Bedrooms

  • 2400 sq ft
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons

Superior Room - Mt. Yotei View

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Suite With Hirafu Mountain View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room With Courtyard View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room With Village View

  • Sleeps 3
  • 2 Twin Beds

Superior Room With Mt. Yotei View

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Suite With Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Twin Beds

Grand Deluxe Onsen Suite With Mt. Yotei View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Onsen Double Suite With Hirafu Mountain View

  • Sleeps 3
  • 1 King Bed

Deluxe Suite Twin With Courtyard View

  • Sleeps 3
  • 2 Twin Beds

[Main Building] Penthouse With Panoramic Mt. Yotei View

  • Sleeps 8
  • 1 King Bed, 2 Twin Futons and 2 Twin Beds

About the neighborhood

Kutchan

Chalet Ivy Hirafu places you next to Niseko Mountain Resort Grand Hirafu and within a 15-minute walk of Niseko-Shakotan-Otarukaigan Quasi-National Park. This 3.5-star hotel welcomes guests with 78 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 miles
  • Niseko Takahashi Dairy Farm - 9 min drive - 4.2 miles
  • Kutchancho Asahigaoka Ski Area - 11 min drive - 4.8 miles
  • Niseko Annupuri Gondola - 14 min drive - 7.5 miles
  • White Isle Niseko Snowmobile Park - 19 min drive - 10.0 miles

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 118 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

Chalet Ivy Hirafu

Mountain ski retreat with restaurant and bar/lounge
At Chalet Ivy Hirafu, guests have access to a 24-hour gym, free WiFi in public areas, and spa treatment rooms. You can take advantage of free parking, along with an airport shuttle for a fee during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this ski hotel include a terrace, laundry facilities, and a fireplace in the lobby.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Things to do

  • 24-hour gym
  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 9950.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

What's there to do around Chalet Ivy Hirafu?

This hotel is located in Kutchan, just steps from Niseko Mountain Resort Grand Hirafu. You'll also find Niseko Hanazono Resort and Shikotsu-Toya National Park within a short drive.

Is there parking available at Chalet Ivy Hirafu?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Chalet Ivy Hirafu?

Spa services at the hotel include aromatherapy, massages, and body treatments.

Does Chalet Ivy Hirafu have a casino?

No, Chalet Ivy Hirafu doesn't have a casino.

Will I find an indoor pool at Chalet Ivy Hirafu?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Chalet Ivy Hirafu?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Chalet Ivy Hirafu have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Chalet Ivy Hirafu feature a restaurant that includes a breakfast menu?

Yes, Chalet Ivy Hirafu serves free English breakfast at HirafuZaka each morning.

Will Chalet Ivy Hirafu allow pets to stay for free?

No, pets aren't allowed at Chalet Ivy Hirafu though service animals are welcome.

Are there connecting rooms at Chalet Ivy Hirafu?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Chalet Ivy Hirafu?

Yes, every guestroom at Chalet Ivy Hirafu comes with a balcony with some featuring resort or mountain views.

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 274 out of 346 reviews
Rating 8 - Good. 64 out of 346 reviews
Rating 6 - Okay. 4 out of 346 reviews
Rating 4 - Poor. 3 out of 346 reviews
Rating 2 - Terrible. 1 out of 346 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mid price hotel for boarding at niseko, property was lovely. Beds were amazing, but after 26 hours of travelling, any bed would be!
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 3 nights in Mar 2025

10/10 Excellent

Stewart Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2025

10/10 Excellent

Pilar

Stayed 4 nights in Feb 2025

10/10 Excellent

Travis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niseko

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Stayed 5 nights in Feb 2025

10/10 Excellent

Howard

Stayed 5 nights in Feb 2025

10/10 Excellent

Seongyeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was perfect for our ski trip

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert Kai Fu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Chalet Ivy
Stayed 6 nights in Feb 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Staff was incredible
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Yuntao

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location, spacious and modern room, friendly service, onsite onsen.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a very clean and lovely hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for ski trip

Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paruensul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Amenities
Convenient and beautiful boutique hotel.
Stayed 3 nights in Jan 2025