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The Ritz-Carlton, Nikko

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for The Ritz-Carlton, Nikko

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Premium bedding, minibar, in-room safe, laptop workspace
Indoor pool
Hot springs
Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Premium bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
2482 CHUGUSHI, Nikko, 09, 321-1661
  • Lake Chūzenji
    ‪3 min walk‬
  • Kegon Falls
    ‪9 min walk‬
  • Chuzenji Temple
    ‪14 min walk‬

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Room options

View all photos for Room, 2 Double Beds, Non Smoking (View)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking (View)

  • 614 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Room, 1 King Bed, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 614 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (View)

  • 614 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (View)

Suite, 1 King Bed, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (View)

  • 1238 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (View)

Room, 2 Double Beds, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Balcony (View)

  • 614 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Living room | 55-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

  • 2989 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

  • 614 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Nikko

The Ritz-Carlton, Nikko places you within a 15-minute stroll of popular sights such as Kegon Falls and Chuzenji Temple. This 5-star hotel welcomes guests with 94 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Lake Chūzenji - 3 min walk - 0.2 miles
  • Kegon Falls - 9 min walk - 0.5 miles
  • Chuzenji Temple - 14 min walk - 0.8 miles
  • Toshogu Shrine - 19 min drive - 8.1 miles
  • Shinkyo Bridge - 19 min drive - 8.3 miles

Getting around

  • Nikko Station - 25 min drive

Restaurants

  • ‪三本松茶屋 - ‬15 min drive
  • ‪お食事処なんたい - ‬6 min walk
  • ‪赤沼茶屋 - ‬13 min drive
  • ‪ザ・ロビーラウンジ - ‬1 min walk
  • ‪手作りの味 タロー - ‬8 min walk

About this property

The Ritz-Carlton, Nikko

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at The Ritz-Carlton, Nikko enjoy access to a full-service spa, a gym, and a sauna. Valet parking is available for JPY 3000 per night. The 24-hour front desk has multilingual staff ready to assist with access to locker space, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and coffee/tea in a common area.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include furnished balconies, MP3 docks, and minibars. Housekeeping is available on request.
Hot springs and a health club are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

Languages

Chinese (Mandarin), English, Estonian, French, Japanese, Malay, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 173 ºF
  • Hot stone massages
  • Hot tub
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Hot tub fee: JPY 150 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 6500 per person
  • Uncovered valet parking fee: JPY 3000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Hot springs access available from 5:30 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Nikko?

The Ritz-Carlton, Nikko offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Nikko?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Nikko on Jun 3, 2025 start from $841.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Ritz-Carlton, Nikko?

Located steps from Tochigi Prefectural Nikko Natural Science Museum, this hotel is in Nikko, and within a 10-minute walk of Lake Chūzenji and Kegon Falls. You'll also find Chuzenji Temple and Nikko Futarasan Jinja Chugushi Shrine less than a mile away.

Is parking available on site at The Ritz-Carlton, Nikko?

Yes, uncovered valet parking is offered for JPY 3,000 per night with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at The Ritz-Carlton, Nikko?

The Ritz-Carlton Spa is the hotel's spa and services include hot stone massages, hot springs, and couples treatments.

Does The Ritz-Carlton, Nikko feature a casino on the premises?

No, The Ritz-Carlton, Nikko doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Nikko?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at The Ritz-Carlton, Nikko?

This lakeside hotel offers plenty of amenities for couples including a bar, a garden-view restaurant, and a full-service spa.

Does The Ritz-Carlton, Nikko have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ritz-Carlton, Nikko have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Nikko has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will The Ritz-Carlton, Nikko allow pets to stay free of charge?

No, pets aren't allowed at The Ritz-Carlton, Nikko though service animals are welcome.

Does The Ritz-Carlton, Nikko have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at The Ritz-Carlton, Nikko?

Yes, every guestroom at The Ritz-Carlton, Nikko comes with a furnished balcony with some featuring lake or garden views.

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

TRudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre, Bryn Mawr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LIZA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Nikko

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s almost flawless if they’d improve few things

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Chiachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente excepto por servicio transporte

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazuki

Stayed 1 night in Nov 2024

10/10 Excellent

ADRIANA

Stayed 2 nights in Nov 2024

10/10 Excellent

kaori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Stayed 2 nights in Nov 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方のサービスが素晴らしかったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Kun Yen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Muneki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。
Stayed 1 night in Aug 2024

10/10 Excellent

HSIANG SZU

Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Satoh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

何もかもエクセレント

最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
Stayed 1 night in Dec 2023