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JR East Hotel Mets Niigata

3.0 star property
Hotel in Niigata with a 24-hour front desk and a restaurant

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Photo gallery for JR East Hotel Mets Niigata

Restaurant
Reception
Meeting facility
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
1-96-47 Hanazono, Chuo-ku, Niigata, 950-0086
  • Place, Toki Messe
    ‪2 min drive‬
  • Place, Niigata Prefectural Civic Centre
    ‪3 min drive‬
  • Place, Niigata City Performing Arts Center
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪9 min drive‬

Room options

About the neighborhood

Niigata

Located in Chuo Ward within a short walk of Aizu Yaichi Memorial Museum, JR East Hotel Mets Niigata is within a mile (2 km) of Bandai Pavilion. This 197-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free newspapers in the lobby.

What's nearby

  • Bandai Bridge - 17 min walk - 0.9 miles
  • Toki Messe - 2 min drive - 1.3 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.7 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.7 miles
  • Niigata City Aquarium - 4 min drive - 2.7 miles

Getting around

  • Niigata Station - 2 min walk
  • Niigata Airport (KIJ) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪そば・うどん やなぎ庵 - ‬5 min walk
  • ‪にいがた すし 海鮮家 - ‬2 min walk
  • ‪ぽんしゅ館 角打ち部 - ‬1 min walk
  • ‪新潟クラフトビール館 - ‬4 min walk

About this property

JR East Hotel Mets Niigata

Hotel in Niigata with a 24-hour front desk and a restaurant
Guests of JR East Hotel Mets Niigata enjoy free WiFi in public areas, a meeting room, and free newspapers. Self parking is available for JPY 1000 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a convenience store, and a banquet hall.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Electric kettles and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS NIIGATA
JR-EAST METS
Jr East Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel
JR East Hotel Mets Niigata Niigata
JR East Hotel Mets Niigata Hotel Niigata

Frequently asked questions

What's there to do near JR East Hotel Mets Niigata?

This hotel is situated in Chuo Ward within a short 18-minute walk of Bandai Bridge and also 15 minutes on foot from Aizu Yaichi Memorial Museum. You'll also find Hakusan Park and Niigata Prefectural Civic Centre within a short drive.

Will I be able to park at JR East Hotel Mets Niigata?

Yes, parking is offered for JPY 1,000 per night.

Does JR East Hotel Mets Niigata include a casino?

No, JR East Hotel Mets Niigata doesn't have a casino.

Is there an indoor pool at JR East Hotel Mets Niigata?

No, there is no indoor pool at this hotel.

What do couples enjoy most about JR East Hotel Mets Niigata?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Does JR East Hotel Mets Niigata have a hot tub?

No, this hotel doesn't have a spa tub.

Does JR East Hotel Mets Niigata have a restaurant that serves breakfast?

No, JR East Hotel Mets Niigata doesn't have a restaurant that serves breakfast.

Will JR East Hotel Mets Niigata allow pets to stay for free?

No, pets aren't allowed at JR East Hotel Mets Niigata.

Does JR East Hotel Mets Niigata have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from JR East Hotel Mets Niigata?

The closest major airport to JR East Hotel Mets Niigata is Niigata Airport (KIJ), which is 7.9 mi away (26 minutes by car).

Are there rooms with balconies at JR East Hotel Mets Niigata?

No, there aren't any guestrooms with balconies at JR East Hotel Mets Niigata.

JR East Hotel Mets Niigata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 512 reviews
Rating 8 - Good. 185 out of 512 reviews
Rating 6 - Okay. 37 out of 512 reviews
Rating 4 - Poor. 10 out of 512 reviews
Rating 2 - Terrible. 3 out of 512 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noriko

Traveled with family
Too narrow
Stayed 5 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Hideki

Stayed 1 night in Jan 2023

10/10 Excellent

LORETTA, Honolulu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station. I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.

10/10 Excellent

EISUKE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Satomi

Stayed 1 night in Jan 2021

8/10 Good

Ekaterina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel in Niigate

Very good location, convenience for all kind of transportation, either bus or train. Nice and tidy room, really appreciated.
Stayed 2 nights in Jan 2020

4/10 Poor

ic

Traveled with family
Liked: Staff & service, property conditions & facilities
location is good, plenty of resturants around, but the twin room is too small.
Stayed 1 night in Dec 2019

8/10 Good

Yiu Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location with helpful staff able to cater with all of our requests
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata

Great time in Niigata! JR Mets hotel in excellent location adjacent to the train station. Great morning buffet breakfast for 12.00 or grab a quick bite at the station. Staff very helpful... was able to send our bags ahead of us to Tokyo. Double room spacious enough for our big bags... beds a little too firm , but it’s ok
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Value breakfast Courteous staff Room bigger
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Highly recommend!

Very convenient location that I recommend to anyone looking to spend 1-2 days in Niigata: the JR/subway station is close by so it doesn't take a lot of time to get out of the area. The room was neat, spacious and the bed was very comfortable. As for breakfast, it is definitely worth it! I'll certainly go back. Only minus was the humid smell in the hallway but the room smelled fresh.
Stayed 2 nights in Mar 2019

8/10 Good

Kay, SG

Traveled with partner
Liked: Cleanliness
The hotel is situated right next to the JR station & surounded by a 7eleven, Niigata specialized stores, a sake museum, a very good izakaya restaurant, a cafe & a shopping area just around the corner, extremely convenient. Our room was spacious & clean, they only provide the standard basic amenities, so ladies don't expect any extras like sets of sample facial products & bath salt, like some hotels of the same standard would provide nowadays.
Stayed 5 nights in Feb 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant & this hotel is very convenient! Room was clean & spacious. Overall, a great experience st this hotel!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Our stay at Hotel Mets Niigata was extremely enjoyable. The location was convenient to the station and shopping, especially in the cold weather. We would definitely stay here again!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again if in Niigata

Much larger than a typical Japanese business hotel, typical Japanese cleaniness. Both heating and air conditioning works well. Directly connected to the Niigata station on the 3rd floor. 3rd floor has many shops including 24 hour convenient store and a sake vending machine shop.
Stayed 5 nights in Dec 2018