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Comfort Hotel Niigata

3.0 star property

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Photo gallery for Comfort Hotel Niigata

Property amenity
Exterior
Property amenity
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901
  • Place, Bandai Bridge
    ‪14 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Place, Niigata City Performing Arts Center
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Niigata

Located in Chuo Ward, Comfort Hotel Niigata is a leisurely stroll from sights such as Aizu Yaichi Memorial Museum and Bandai Pavilion. Each of the 196 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Aizu Yaichi Memorial Museum - 9 min walk - 0.5 miles
  • Bandai Bridge - 14 min walk - 0.8 miles
  • Toki Messe - 3 min drive - 1.3 miles
  • Niigata City Performing Arts Center - 5 min drive - 1.7 miles
  • Niigata Prefectural Civic Centre - 5 min drive - 1.7 miles

Getting around

  • Niigata Station - 7 min walk
  • Niigata Airport (KIJ) - 22 min drive

Restaurants

  • ‪弁慶の泣き処 - ‬1 min walk
  • ‪est! - ‬2 min walk
  • ‪長岡小嶋屋 新潟駅前店 - ‬1 min walk
  • ‪ぶた家 新潟駅前店 - ‬1 min walk
  • ‪新潟モノリス - ‬1 min walk

About this property

Comfort Hotel Niigata

Guests of Comfort Hotel Niigata enjoy free WiFi in public areas, microwave in a common area, and express check-in. Self parking is offered for JPY 1600 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,600 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1600 per night
  • Crib (infant bed) fee: JPY 1100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, and WeChat Pay.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Niigata
Comfort Niigata
Hotel Niigata
Comfort Hotel Niigata Hotel
Comfort Hotel Niigata Niigata
Comfort Hotel Niigata Hotel Niigata

Frequently asked questions

Is free cancellation available at Comfort Hotel Niigata?

Comfort Hotel Niigata offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel Niigata?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Niigata on Jun 28, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Hotel Niigata?

This hotel is situated in Chuo Ward within a short 11-minute walk of Aizu Yaichi Memorial Museum and also 11 minutes on foot from Bandai Pavilion. You'll also find Bandai Bridge and Hakusan Shrine within a short drive.

Will I be able to park at Comfort Hotel Niigata?

Yes, parking is offered for JPY 1,600 per night.

Does Comfort Hotel Niigata include a casino on the premises?

No, Comfort Hotel Niigata doesn't have a casino.

Will I find an indoor pool at Comfort Hotel Niigata?

No, there is no indoor pool at this hotel.

Is Comfort Hotel Niigata a good place to stay for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, in-room massages, and a pillow menu.

Does Comfort Hotel Niigata have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Hotel Niigata have a restaurant that serves breakfast?

Comfort Hotel Niigata offers free buffet breakfast each morning though there is no restaurant.

Will Comfort Hotel Niigata allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Niigata though service animals are welcome.

Does Comfort Hotel Niigata have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Comfort Hotel Niigata?

The closest major airport to Comfort Hotel Niigata is Niigata Airport (KIJ), which is 5.1 mi away (22 minutes by car).

Can I book a room with a balcony at Comfort Hotel Niigata?

No, there aren't any guestrooms at Comfort Hotel Niigata that offer a balcony.

Comfort Hotel Niigata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 106 out of 296 reviews
Rating 8 - Good. 142 out of 296 reviews
Rating 6 - Okay. 39 out of 296 reviews
Rating 4 - Poor. 6 out of 296 reviews
Rating 2 - Terrible. 3 out of 296 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHIZUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

philip

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Clean and tidy. Good breakfast.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Audrey

Liked: Amenities
Good breakfast!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!
Verified

6/10 Okay

KAZUHIRO

Disliked: Property conditions & facilities
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Kubilay

Liked: Staff & service
Disliked: Amenities
Too tiny rooms.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Anastasiia

terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yukihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からやや遠いのが唯一の欠点。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料の朝食が美味しかった！
Stayed 1 night in Mar 2026
Verified

8/10 Good

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方も新設
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yukihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で過ごしやすかった
Stayed 1 night in Mar 2026
Verified

6/10 Okay

yumiko

問題なし
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHUNICHI

Liked: Cleanliness, staff & service, amenities
ベッドに眼鏡置きのスペースとコンセントも近くにありスマホを手元にありながら充電も出来、快適でした。　　 朝食も充実しており、地元産のご飯と味噌汁は絶品でした。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Shinko

Liked: Cleanliness, amenities
Disliked: Staff & service
受付の女性スタッフの対応が冷たくて残念でした
Stayed 1 night in Dec 2025
Verified

8/10 Good

kiyomi

客室は清潔で、隣の部屋や廊下の音など気にならず、騒音もなく環境は良かったです。私は時間の関係で食事はとっていませんがフリードリンクは利用できました。気軽に利用できてよかったと思います。寝巻も、エレベーターホールに設置されていて自由に利用できてよかったです。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maki

Liked: Cleanliness, amenities, property conditions & facilities
外から見ると建物が古いようにも感じられましたが、ホテル内は大変清潔で快適でした。スタッフの皆様も親切で、安心して過ごすことができました。 朝食も和洋食様々な種類を準備してくださっており、おいしくいただきました。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

hitoshi

Liked: Cleanliness
よかったです。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shinichi

Liked: Cleanliness, staff & service, amenities
エアコンがちょっと古くて、音がしましたので、もし、新しいエアコンであれば嬉しいです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

万里子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、朝食も美味しかったです。
Stayed 3 nights in Aug 2025