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Comfort Hotel Niigata

3.0 star property
Hotel in Niigata with free breakfast and a 24-hour front desk

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Photo gallery for Comfort Hotel Niigata

Reception
Property amenity
Property amenity
Property amenity
Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901
  • Toki Messe
    ‪20 min walk‬
  • Niigata Prefectural Civic Centre
    ‪3 min drive‬
  • Niigata City Performing Arts Center
    ‪3 min drive‬
  • Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Niigata

Located in Chuo Ward, Comfort Hotel Niigata is a leisurely stroll from sights such as Aizu Yaichi Memorial Museum and Bandai Pavilion. Each of the 196 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Bandai Bridge - 14 min walk - 0.8 miles
  • Toki Messe - 20 min walk - 1.1 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.5 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.5 miles
  • Niigata City Aquarium - 4 min drive - 2.5 miles

Getting around

  • Niigata Station - 7 min walk
  • Niigata Airport (KIJ) - 24 min drive

Restaurants

  • ‪丸亀製麺CoCoLo新潟 - ‬2 min walk
  • ‪弁慶の泣き処 - ‬1 min walk
  • ‪ぶた家 新潟駅前店 - ‬1 min walk
  • ‪est! - ‬2 min walk
  • ‪まぜそば風天 駅前出張所 - ‬2 min walk

About this property

Comfort Hotel Niigata

Hotel in Niigata with free breakfast and a 24-hour front desk
Guests of Comfort Hotel Niigata enjoy free WiFi in public areas, microwave in a common area, and express check-in. Self parking is offered for JPY 1100 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a vending machine.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,100 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1100 per night
  • Crib (infant bed) fee: JPY 1100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Niigata
Comfort Niigata
Hotel Niigata
Comfort Hotel Niigata Hotel
Comfort Hotel Niigata Niigata
Comfort Hotel Niigata Hotel Niigata

Frequently asked questions

Is free cancellation available at Comfort Hotel Niigata?

Comfort Hotel Niigata offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel Niigata?

As of Sep 10, 2025, prices found for a 1-night stay for 2 adults at Comfort Hotel Niigata on Sep 29, 2025 start from $50.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Hotel Niigata?

This hotel is situated in Chuo Ward within a short 14-minute walk of Bandai Bridge and also 11 minutes on foot from Aizu Yaichi Memorial Museum. You'll also find Bandai Pavilion and Pier Bandai less than a mile away.

Is parking available on site at Comfort Hotel Niigata?

Yes, parking is offered for JPY 1,100 per night.

Does Comfort Hotel Niigata include a casino on the premises?

No, Comfort Hotel Niigata doesn't have a casino.

Will I find an indoor pool at Comfort Hotel Niigata?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Comfort Hotel Niigata?

Amenities that appeal to couples at this hotel include in-room massages, a soaking tub, and premium bedding.

Are there hot tubs at Comfort Hotel Niigata?

No, there isn't a spa tub at this hotel.

Does Comfort Hotel Niigata have a restaurant that serves breakfast?

Comfort Hotel Niigata offers free buffet breakfast each morning though there is no restaurant.

Will Comfort Hotel Niigata allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Niigata though service animals are welcome.

Are there connecting rooms at Comfort Hotel Niigata?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Comfort Hotel Niigata?

The closest major airport to Comfort Hotel Niigata is Niigata Airport (KIJ), which is 5.1 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Comfort Hotel Niigata?

No, you won't find guestrooms with balconies at Comfort Hotel Niigata.

Reviews

Comfort Hotel Niigata Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 259 reviews
Rating 8 - Good. 124 out of 259 reviews
Rating 6 - Okay. 35 out of 259 reviews
Rating 4 - Poor. 4 out of 259 reviews
Rating 2 - Terrible. 3 out of 259 reviews

Reviews

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

philip

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024

6/10 Okay

Anastasiia

Traveled with family
terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024

2/10 Terrible

Yoichi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
エアコンの送風口が埃まみれで、風量も一定で安定しておらず非常に寝苦しかったです。
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

CHIZUKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024

10/10 Excellent

Vu Huyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Hyland

Stayed 1 night in May 2023

8/10 Good

Akiko

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property was clean. The only draw back was an uncomfortable bed and pillow.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with good breakfast. It is in a good location near Niigata train station.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. Great breakfast. Good location
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Clean room and convenient location.

Great place! Very convenient from Niigata train station, several eateries nearby. 15min bus ride to sado island ferry. Small but Clean room. Reception is very helpful too. I asked the manager if he can help me call the nearby rental car services for availablity, but there was no pick up of phone. So he helped to carry my luggage to the car rental shop to rent car
Stayed 2 nights in Aug 2018

8/10 Good

Traveling, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent, helpful with a smile. WiFi was consistent, secured, and strong. They had notes typed in English ready with the basics of laundry, wifi, breakfast hours, etc. Very handy. The hotel is easy walking distance from the train and the bus station, where you can catch one or both of the loop line buses which go to major attractions. Do not miss the aquarium, right on the sea of Japan. The bed was good and they offer "eco" service, with just trash removed daily and fresh towels left by your door for your use if you need same. Breakfast was plentiful and offered a nice variety. The breakfast room can get crowded, but the efficient staff kept the food well supplied. The room was small for two people with roll bags, but accurately described and pictured on Expedia website. Recommend this hotel
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Stayed here for a couple of nights. Was quite impressed, rooms were clean and functional, not the largest but complimentary breakfast was included which we were not expecting as was not included in our booking. Very close to the train station also. Niigata itself is nice but not much to do but if I did go back I would stay here again if it was only a short stay.

8/10 Good

Vicky, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay near. Niigata station

The hotel was perfect for our two night stay in Niigata. The rooms were small but very clean and comfortable The staff spoke enough English to understand our requests.

8/10 Good

Shinji

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
コスパが良い
Stayed 1 night in Jun 2025

10/10 Excellent

RYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルな価格で、無料朝食も美味しかったし、スタッフの対応も丁寧でだったし、満足度の高いホテルでした。また新潟に行く際には利用したいと思います。
Stayed 1 night in Jun 2025

8/10 Good

Shinji

Liked: Cleanliness, property conditions & facilities
また利用したいです
Stayed 1 night in Feb 2025

10/10 Excellent

SHINGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かに過ごせました
Stayed 2 nights in May 2025