Luxury Hotels in Nicte-Ha, Playa del Carmen

"Restaurants could have been colder"

"Beautiful property perfect for a relaxing vacation."

"Let me start by saying this isnt a perfect resort. There were small things involving condition and maintenance. But overall we loved this resort! We didn't do the Privilege option, but we always felt privileged. Never had an issue getting into the specialty restaurants (we went early as walk ins) and we always treated with friendliness and a desire to make sure we had what we needed. In our opinion, the good was great! The grounds were clean and there appeared to be plenty of staff. Our room needed some TLC, but we loved it. HUGE bathroom and shower and the fridge was stocked daily just as we asked it to be. The pool and beach areas were very well kept - though the moss was unfortunately an issue during our trip. We plan to miss the moss if possible and return to this lovely resort again in the future!"