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NH Collection New York Madison Avenue

4.5 star property
VIP Access

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Photo gallery for NH Collection New York Madison Avenue

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Exterior
Restaurant
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
22 East 38th Street, New York, NY, 10016
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

8.0 out of 10
Very good
(18 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View

View from room

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

7.2 out of 10
Good
(24 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

View from room

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Extra Bed 3 adults)

View from room

Premium Room, City View (Extra Bed 3 adults)

  • City view
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Tower Suite)

Suite (Tower Suite) | Minibar, in-room safe, desk, blackout drapes

Suite (Tower Suite)

  • City view
  • 649 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, desk, blackout drapes

Premium Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 2 adults + 1 child)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Minibar, in-room safe, desk, blackout drapes

Premium Room, Terrace (View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace | Minibar, in-room safe, desk, blackout drapes

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Extra Bed 3 adults)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Accessible)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (Empire State Views)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Empire State Views)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, City View (Twin beds)

Minibar, in-room safe, desk, blackout drapes

Premium Room, City View (Twin beds)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (Twin beds)

Minibar, in-room safe, desk, blackout drapes

Premium Room (Twin beds)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (View)

Minibar, in-room safe, desk, blackout drapes

Superior Room (View)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (View, Twin beds)

Minibar, in-room safe, desk, blackout drapes

Superior Room (View, Twin beds)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

New York

Located in Manhattan, NH Collection New York Madison Avenue is adjacent to The Morgan Library and Museum and within a 5-minute walk of other popular sights like SUMMIT One Vanderbilt. This 288-room, 4.5-star hotel has in-room conveniences like minibars, coffee makers, and Smart TVs.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 11 min walk - 0.6 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Park Avenue Tavern - ‬3 min walk
  • ‪Chili - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Guests of NH Collection New York Madison Avenue enjoy a 24-hour gym, free WiFi in public areas, and coffee in a common area. You can take advantage of discounted offsite parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a meeting room, express check-out, and laundry facilities.
For entertainment, guests can enjoy Smart TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 100 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 38 to 46 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per pet, per stay
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 38 to 46 per person
  • Nearby parking fee: USD 100 per day (328 ft away)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Are free cancellation options available at NH Collection New York Madison Avenue?

NH Collection New York Madison Avenue provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection New York Madison Avenue?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on Apr 26, 2026 start from $287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to NH Collection New York Madison Avenue?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Grand Central Terminal and Bryant Park. You'll also find Broadway and Times Square less than a mile away.

Is there parking available at NH Collection New York Madison Avenue?

No, there isn't parking at the hotel but you'll find nearby parking for USD 100 per day (discounts available).

Are there luxury amenities available at NH Collection New York Madison Avenue?

Yes, some luxury features of this hotel include a bar/lounge, limo/town car service, and a 24-hour gym.

Does NH Collection New York Madison Avenue include a casino?

No, NH Collection New York Madison Avenue doesn't have a casino.

Is there an indoor pool at NH Collection New York Madison Avenue?

No, there is no indoor pool at this hotel.

Is NH Collection New York Madison Avenue good for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a minibar, and a smart TV.

Does NH Collection New York Madison Avenue have a hot tub?

No, this hotel doesn't have a spa tub.

Does NH Collection New York Madison Avenue have a restaurant with a breakfast menu?

NH Collection New York Madison Avenue offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does NH Collection New York Madison Avenue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection New York Madison Avenue for a fee of USD 250 per pet, per stay.

Does NH Collection New York Madison Avenue have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to NH Collection New York Madison Avenue?

The closest major airport to NH Collection New York Madison Avenue is LaGuardia Airport (LGA), which is 9.3 mi away (27 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies at NH Collection New York Madison Avenue?

Yes, some guestrooms at NH Collection New York Madison Avenue offer a terrace and may feature city views.

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 932 reviews
Rating 8 - Good. 181 out of 932 reviews
Rating 6 - Okay. 89 out of 932 reviews
Rating 4 - Poor. 39 out of 932 reviews
Rating 2 - Terrible. 29 out of 932 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel location is good and a nice lobby. However the Rooms are tiny and awkward . The whole bed, mattress & pillows was awful. The room they assigned us TV was on the side wall adjacent to the bed no way to watch. We asked for another room which they did give us. Once again horrible rooms.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ofelia

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room waa perfect size. View of Empire Syate Building was a bonus. Breakfast was excellwnt.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ofelia

Stayed 1 night in Dec 2025

6/10 Okay

Misty

Stayed 3 nights in Dec 2025

8/10 Good

ayat

Liked: Cleanliness
Was ok
Stayed 2 nights in Dec 2025

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice comfortable stay
Stayed 3 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and accommodation
Stayed 4 nights in Dec 2025

10/10 Excellent

Christine, Alexandria

Stayed 3 nights in Dec 2025

10/10 Excellent

BRITTANY

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, staff was amazing!
Stayed 2 nights in Dec 2025

8/10 Good

Dionne

Stayed 1 night in Dec 2025

10/10 Excellent

Mikhail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel. The Christmas decoration at the hotel made this trip feel so festive for us would definitely be returning to this stay in future trips. The hotel staff were so welcoming and accommodating. The rooms were very clean and you can tell the hotel has been taking care of the facility very well. Would recommend this stay to everyone
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2025

8/10 Good

Fabio, Celebration

Stayed 1 night in Nov 2025

10/10 Excellent

Merlenette, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Salvatore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professionalism and kindness from the very first welcome, especially from Mrs. Nora. The room cleanliness is impeccable, the breakfast is of high quality, and the location of the property is exceptional. A big thank you for making my daughter’s 18th birthday trip such a special and unforgettable experience. A real success! S.Ambrosio
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniil

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Big rooms, especially for NYC. Great location for all the midtown sights. Staff were friendly and very helpful with recommendations. Would recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and view
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Stayed 2 nights in Dec 2025

8/10 Good

janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was perfect - especially bellhop/valet Aaron's cheerful, friendly and prompt help with my car and bags as well as the team at the Front Desk - but I did find that the bathroom in my room wasn't very well-designed: the little sink-bowl filled up and didn't drain and I splashed around it constantly washing my face, the shower water temperature was warm not hot (until I told someone and they came to fix it, but I'd already taken two lukewarm showers) and the shower water splashed outside the shower onto the floor because the glass divider wasn't long enough
Stayed 3 nights in Dec 2025

10/10 Excellent

Janine

Stayed 1 night in Nov 2025

6/10 Okay

Nabeel, Fairfax

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I always have the best experience at NH Collection. From the moment you’re greeted at the door to the smooth check-in process, everyone is incredibly friendly, kind, respectful, and genuinely happy to help. Some of the staff even remembered us from two years ago when we got engaged during our stay, and they went out of their way to make this visit just as memorable. The rooms are spotless, and the bar and restaurant are fantastic. The buffet breakfast in the mornings is absolutely amazing. The hotel itself is beautiful, and NH Collection will always be our go-to place whenever we visit New York. A huge thank-you to all the staff for being so kind and making our stay unforgettable once again!
Stayed 1 night in Oct 2025

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