Candlewood Suites New York City-Times Square by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

A hotel with a prominent "CANDLEWOOD SUITES" sign, large windows, and potted plants outside.
A compact living space with a kitchenette, a dining area, and a seating area.
A LENDING LOCKER with a sign for LLOYDOPLY, a refrigerator, and bookshelves.
A hotel room with a bed, a desk, a chair, a microwave, a coffee maker, and a clock on the wall.
A hotel room with a sofa, a chair, a small table, a flat-screen TV, a lamp, a framed picture, and a window with curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(37 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(91 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

8.8 out of 10
Excellent
(65 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(179 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

APARTMENT STANDARD

  • Sleeps 10

DOUBLE CITY VIEW KING BED

  • Sleeps 4

DOUBLE CITY VIEW QUEEN BED

  • Sleeps 4

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About the neighborhood

New York

Located in Manhattan, Candlewood Suites New York City-Times Square by IHG is within a 10-minute walk of popular sights such as Times Square and Madison Square Garden. The 188 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • 5th Avenue - 13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 6 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬4 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Bar Room At Altair - ‬3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Guests of Candlewood Suites New York City-Times Square by IHG enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 90.0 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 90 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 22.96 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 90.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is free cancellation available at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Oct 18, 2026 start from $253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Candlewood Suites New York City-Times Square by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is parking available on site at Candlewood Suites New York City-Times Square by IHG?

Yes, valet parking is offered for USD 90 per day.

Does Candlewood Suites New York City-Times Square by IHG include a casino?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites New York City-Times Square by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites New York City-Times Square by IHG?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as concierge services and a gym.

Are there hot tubs at Candlewood Suites New York City-Times Square by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites New York City-Times Square by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites New York City-Times Square by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites New York City-Times Square by IHG for a fee of USD 75 per accommodation, per week.

Are there connecting rooms at Candlewood Suites New York City-Times Square by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Candlewood Suites New York City-Times Square by IHG?

The closest major airport to Candlewood Suites New York City-Times Square by IHG is LaGuardia Airport (LGA), which is 10.3 mi away (33 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (17-minute drive).

Are there rooms with balconies that I can book at Candlewood Suites New York City-Times Square by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites New York City-Times Square by IHG.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1247 out of 2271 reviews
Rating 8 - Good. 617 out of 2271 reviews
Rating 6 - Okay. 243 out of 2271 reviews
Rating 4 - Poor. 81 out of 2271 reviews
Rating 2 - Terrible. 83 out of 2271 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Place was clean and felt like a home away from home!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed. Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff and property. Nice place good experience
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff, great rooms and location. We've had a wonderful NYC stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located with regard to public transportation, theaters and restaurants.
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place to stay right off Times Square. Very close to the subway entrances, easy to get around. Rooms are spacious for a New York hotel. Would stay again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, spacious room for the price. Great location as well - everything within walking distance. Only issue is the carpet is old, smells and needs to be replaced.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great the kitchen was clean the bathroom was clean the staff was friendly and helpful …. I would stay here again and it near everything
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great team!
Stayed 17 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly staff everything very nice and clean great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms & friendly staff!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is excellent
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Well located and quiet.
Stayed 10 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and the staff were nice. However, the plumbing results in several minutes of loud noise sounding like a jackhammer each time someone on the floor flushes the toilet. This noise continued all night, anytime someone used their toilet. It's a real problem for sleeping. The hotel furnishings are somewhat outdated and definitely not luxurious, but again the room was clean and had a small kitchenette, which could be useful for some travelers, if noise doesn't bother you.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a busy city, would recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, wonderful location, complete kitchen.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mini kitchen. Great location for all my Broadway show.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute spacious and clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location, no fuss.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok I stayed there before and this place could use a new renovation
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Staff super friendly.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints close to everything seemed safe outside the property love the kitchenette room comfy and shower was great, would stay again.
Stayed 3 nights in Mar 2026