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Candlewood Suites New York City-Times Square by IHG

2.5 star property

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(31 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(53 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(155 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Holiday Inn New York City - Times Square by IHG

Manhattan
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
8.4 out of 10, Very Good, 2,526 reviews
$129 nightly
The price is $154
May 25 - May 26
Total with taxes and fees
Holiday Inn New York City - Times Square by IHG

About the neighborhood

New York

Located in Manhattan, Candlewood Suites New York City-Times Square by IHG is within a 10-minute walk of popular sights such as Times Square and Madison Square Garden. The 188 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • 5th Avenue - 13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Guests of Candlewood Suites New York City-Times Square by IHG enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 85.0 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is free cancellation available at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on May 25, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Candlewood Suites New York City-Times Square by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is parking available on site at Candlewood Suites New York City-Times Square by IHG?

Yes, valet parking is offered for USD 85 per day.

Does Candlewood Suites New York City-Times Square by IHG include a casino?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites New York City-Times Square by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites New York City-Times Square by IHG?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as concierge services and a gym.

Are there hot tubs at Candlewood Suites New York City-Times Square by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites New York City-Times Square by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites New York City-Times Square by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites New York City-Times Square by IHG for a fee of USD 75 per accommodation, per week.

Are there connecting rooms at Candlewood Suites New York City-Times Square by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Candlewood Suites New York City-Times Square by IHG?

The closest major airport to Candlewood Suites New York City-Times Square by IHG is LaGuardia Airport (LGA), which is 9.5 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (17-minute drive).

Are there rooms with balconies that I can book at Candlewood Suites New York City-Times Square by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites New York City-Times Square by IHG.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1036 out of 1930 reviews
Rating 8 - Good. 538 out of 1930 reviews
Rating 6 - Okay. 210 out of 1930 reviews
Rating 4 - Poor. 73 out of 1930 reviews
Rating 2 - Terrible. 73 out of 1930 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Minor maintenance needed throughout
Stayed 2 nights in May 2026

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. The room (1 queen bed) was way bigger than expected. Nice big bathroom. Everything was very clean. The location was perfect for what I wanted to do while in town. Price was great.
Stayed 2 nights in Apr 2026

10/10 Excellent

Shamir Isa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at candle wood
Stayed 3 nights in Mar 2026

6/10 Okay

Isis

Liked: Cleanliness, staff & service
The A/C make terrible noise all night
Stayed 4 nights in Mar 2026

4/10 Poor

jordan

Disliked: Property conditions & facilities
Broken Elevator. Had to walk up & down the stairs everyday of my stay. They never brought me a “do not disturb sign.” For my room door. Heater worked when it wanted to.
Stayed 4 nights in Feb 2026

2/10 Terrible

Erick

Stayed 2 nights in Feb 2026

10/10 Excellent

Indeewara

Stayed 1 night in Feb 2026

10/10 Excellent

Abou

Stayed 1 night in Feb 2026

8/10 Good

deborah

Stayed 3 nights in Feb 2026

10/10 Excellent

Estefany

Stayed 3 nights in Feb 2026

8/10 Good

Yhazir

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

4/10 Poor

Amber

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did seem neglected. The bathtub was clogged so when we showered it would fill up a lot. The closet door was broken so it wouldn’t stay shut. The worst was probably that the hotel lock was broken so we didn’t have that extra safety feature. Only one elevator worked, and that one broke one day so we had to walk down 28 flights of stairs. The location was great. And the room size was adequate.
Stayed 4 nights in Feb 2026

6/10 Okay

Tanya

Stayed 3 nights in Feb 2026

2/10 Terrible

John

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevator didnt work during checking in
Stayed 1 night in Feb 2026

4/10 Poor

Mindy

Liked: Staff & service, amenities
I liked my room. My complaints are the there was no security lock just the regular lock. As a single female I didnt feel safe. I had to barricade the door with things. My sheets had stains, I had to sleep on the other side of the bed. The biggest complaint was the elevators. Only one worked so it was always full and you had to wait awhile. At one point it didn't work I had to use the stairs to go up over 10 flights of stairs. For what I was charged for the room its disappointing!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great night
Stayed 1 night in Jan 2026

4/10 Poor

Juann

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room staff was excellent, room itself shower wasnt functioning correctly, curtain arm was broken and hanging berly all the water spilled out, the elevator was ridiculous. One wasnt working already, the other we waited 30 minutes at some point to get on, and then it was packed with people the elevator started just dropping roughly to where everyone was panicking. I have never submitted a review but today was the day. If you are considering staying here, look elsewhere i assure you another hotel will accommodate better
Stayed 3 nights in Feb 2026

10/10 Excellent

Clare Dominique

Stayed 6 nights in Jan 2026

10/10 Excellent

Allyson, Clermont

Stayed 6 nights in Feb 2026

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, amenities
Clean room, friendly staff, lots of nice little extras.
Stayed 8 nights in Feb 2026

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and kind staff
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great staff and great location
Stayed 5 nights in Feb 2026

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff went ABOVE and beyond to accommodate the birthday we had. When we arrived, we got to the hotel around 11am to bag drop, intending to return at 3pm for check in, I requested a birthday decoration for my cousin and we were then told our room was ready for early check in! We got a top floor with gorgeous views of NYC and a super sweet room decoration. The room was a great size and had everything we needed for our stay. Staff was super courteous and the beverages/sweets in the lobby was a nice touch. They made this experience so great, and I would definitely return in the future. Thank you so much!
Stayed 2 nights in Feb 2026

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
Location is great and the staff members were very nice. But one of the two elevators malfunctioned, putting everyone (guests and staff) in elevator hell for two days. I could accept that if there were four elevators but this was ridiculous. Why was there no emergency repair service being done???
Stayed 3 nights in Feb 2026

8/10 Good

James

Stayed 4 nights in Jan 2026

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