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Grand Hotel Neum Wellness & Spa

Property class: 4

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Photo gallery for Grand Hotel Neum Wellness & Spa

A modern hotel with a terrace overlooking a body of water and mountains during sunset.
A modern hotel lobby with a marble floor, circular ceiling lights, and a reception desk.
A buffet area with a variety of food options, a seating area with tables and chairs, and large windows offering a view of the outdoors.
A beach with rows of sun loungers and umbrellas, a clear blue sea, and buildings in the background.
A swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, overlooking a lake and hills.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Zagrebacka 2, Neum, 88390
  • Place, Neum Beach
    ‪5 min walk‬
  • Place, beach near Ulica kralja Tomislava
    ‪8 min walk‬
  • Place, Water Polo Court
    ‪13 min walk‬
  • Airport, Mostar (OMO-Mostar Intl.)
    ‪81 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

A hotel room with two beds, a desk, a chair, and a TV mounted on the wall.

Double or Twin Room, Sea View

8.4 out of 10
Very good
(8 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Park View

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Double Room Park View

8.4 out of 10
Very good
(5 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Sea View

A hotel room with two beds, a desk, a chair, a wardrobe, and a mirror.

Triple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use, Sea View

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Double Room Single Use, Sea View

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Neum

Grand Hotel Neum Wellness & Spa is a short stroll from Neum Beach and Water Polo Court. This 4-star hotel has 380 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Neum Beach - 5 min walk - 0.3 miles
  • beach near Ulica kralja Tomislava - 8 min walk - 0.5 miles
  • Water Polo Court - 13 min walk - 0.7 miles
  • beach near Ulica Ruđera Boškovića - 16 min walk - 0.9 miles
  • beach near Neum - 20 min walk - 1.1 miles

Getting around

  • Ploce Station - 36 min drive
  • Mostar (OMO-Mostar Intl.) - 77 min drive

Restaurants

  • ‪Deak Coffee & Wine Bar - ‬16 min drive
  • ‪Caffe Bar Lungo Mare, Neum - ‬15 min walk
  • ‪Winery Rizman - ‬19 min drive
  • ‪Konoba Feral - ‬22 min drive
  • ‪Marinero Caffe Pizzeria - ‬8 min walk

About this property

Grand Hotel Neum Wellness & Spa

Grand Hotel Neum Wellness & Spa features a full-service spa, an indoor pool, and a children's pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding. Refrigerators, safes, and phones are other standard amenities.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 52.0 per day
  • Cribs/infant beds are available for EUR 15 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.53 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 15 per day
  • Rollaway bed fee: EUR 52.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.

Property is also known as

Grand Neum
Grand Hotel Neum
Grand Hotel Neum Wellness Spa
Grand Neum Wellness & Spa Neum
Grand Hotel Neum Wellness & Spa Neum
Grand Hotel Neum Wellness & Spa Hotel
Grand Hotel Neum Wellness & Spa Hotel Neum

Frequently asked questions

Is a free cancellation option available at Grand Hotel Neum Wellness & Spa?

Grand Hotel Neum Wellness & Spa provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel Neum Wellness & Spa?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Neum Wellness & Spa on Oct 12, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Grand Hotel Neum Wellness & Spa?

This hotel is located in Neum, a short 9-minute walk from Neum Beach and also 13 minutes on foot from Water Polo Court. Stari Grad Plain is also within a driving distance of 2.5 mi.

Will I be able to park at Grand Hotel Neum Wellness & Spa?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Grand Hotel Neum Wellness & Spa?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, and massages.

Does Grand Hotel Neum Wellness & Spa feature a casino on the premises?

No, Grand Hotel Neum Wellness & Spa doesn't have a casino.

Is there an indoor pool at Grand Hotel Neum Wellness & Spa?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Grand Hotel Neum Wellness & Spa?

There are plenty of amenities for couples at this hotel, including a beach bar, a restaurant, and an indoor pool.

Are there hot tubs at Grand Hotel Neum Wellness & Spa?

No, but guests can enjoy a steam room at this hotel.

Does Grand Hotel Neum Wellness & Spa have a restaurant with a breakfast menu?

Yes, Grand Hotel Neum Wellness & Spa serves breakfast for a surcharge from its restaurant.

Does Grand Hotel Neum Wellness & Spa allow pets to stay free of charge?

No, pets aren't allowed at Grand Hotel Neum Wellness & Spa.

Are there connecting rooms at Grand Hotel Neum Wellness & Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Hotel Neum Wellness & Spa?

The closest major airport to Grand Hotel Neum Wellness & Spa is Mostar (OMO-Mostar Intl.), which is about 27.8 mi away.

Can I book a room with a balcony at Grand Hotel Neum Wellness & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and park views.

Grand Hotel Neum Wellness & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 169 reviews
Rating 8 - Good. 58 out of 169 reviews
Rating 6 - Okay. 28 out of 169 reviews
Rating 4 - Poor. 12 out of 169 reviews
Rating 2 - Terrible. 12 out of 169 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool areas were fantastic, the breakfast buffet tasty, and the staff helpful and pleasant. We have nothing but good things to say about our visit!
Sunset from our balcony
Top level infinity pool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, from staff members to clean facilities.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, can't top the views from both pools. Rooms are nice, hotel is older design but we liked our stay. Beach walk thru tunnel was kind of fun. Beach is ok, no sand, just rocks, but we still went swimming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back it was wonderful
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! I would highly recommend it to family and friends.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great swimming pool facilities, clean rooms, building needs some updating it’s looking a bit run down around, fabulous staff and one major negative the cafe/bar is overpriced compared to all other hotels and cafe’s in the Bosnian Herzegovina area. It seems to be advocating overpriced Croatian coastal prices, they need to pull that back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in one hotel

Great hotel and location. Rooms amenities outdated like TV. Two nice pools and nice Spa. Breakfast included but main course food choices are limited. Great restaurants by the beach and beach althought sun beds are charged even for hotel guests. Overall, nice experience.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality of the staff at this hotel was very average. Otherwise the stay was great in a decent location.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was great and I will definitely come back. The outdoor restaurant by the beach did give me food poisoning so I do not recommend the palacinke from there.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel old ,bed. Uncomfortable, restaurant stuff rude
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel its self was clean and the most likeable for me was breakfast time. Variety of food and eat as much as you want. Staff were helpful and kind. Pools were easily accessible with plenty of space around. Daily house keeping and linen change.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was fine except the food.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pools, sounas, hammam and the building itself, food and the buffet is really well organized but rooms should be a little better cleaned and remodeled. Over all
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service

Good pools and beach access

Huge hotel in Neum. A decent gym, a large indoor pool and a really nice rooftop infinity pool. Access to the beach via the elevator then tunnel was a good bonus. Nice little bars and restaurants on the beach front. The Hotel was ok, service quite good. The breakfast was a bit of a let down in terms of quality. It was a bit chaotic because so many people in a large hotel but the quality of hot items was not good.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The main floor(front desk) was nice and clean. The views from main floor is gorgeous. The staff was OK nothing extra ordinary. And the rooms it self not worth the money they charge, had sea view but it was partial view! Overall i would rated this place 3 stars
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool on the roof Bkfst wasn’t great items not too fresh messy a bit Ants on bed first night complained told they will first room but they didn’t Hotel amenities not all open this time of year Reception staff and restaurant staff welcoming Overall ok experience
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Everything was good.the water of the infinity pool was too cold. We talked to other guests and they couldnt swim either because of the cold water.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and stinky
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not comfortable
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
After checking out they are not allowing to stay for the rest of a day to enjoy swimming pool. I traveled all over the world and this is ONLY hotel that doesn’t allow it.Unbelievable
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Don't have any coffee available
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt var bra men inte i bästa skick
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bazen je otvoren tek od 9.00?!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Hotel is large … large enough that they make you wear wristbands. Rooms were clean and functional but very dated and not quaint.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of facilities in the hotel. Very good price/quality. Can only recommend this hotel
Stayed 1 night in May 2026