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Mercure Nelspruit Hotel

3.0 star property
Central hotel with free parking connected to a shopping center in Mbombela

Choose dates to view prices

Photo gallery for Mercure Nelspruit Hotel

Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Exterior
Terrace/patio
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200
  • Ilanga Mall
    ‪2 min walk‬
  • Nelspruit Private Nature Reserve
    ‪5 min drive‬
  • Mbombela Stadium
    ‪5 min drive‬
  • Nelspruit (MQP-Kruger Mpumalanga Intl.)
    ‪30 min drive‬

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Room options

Superior Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Living area | 32-inch LCD TV with satellite channels, Smart TV

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Mbombela

Mercure Nelspruit Hotel places you next to Ilanga Mall and within a 5-minute walk of Ster-Kinekor i'langa Mall. This 104-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Located centrally in Mbombela, it's connected to a shopping center and also close to Tarentaal Centre and Oewersig Hall.

What's nearby

  • Ilanga Mall - 2 min walk - 0.1 miles
  • Nelspruit Crossing Mall - 17 min walk - 0.9 miles
  • Busamed Lowveld Private Hospital - 4 min drive - 2.3 miles
  • Nelspruit Private Nature Reserve - 5 min drive - 2.3 miles
  • Mbombela Stadium - 5 min drive - 2.4 miles

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 33 min drive

Restaurants

  • ‪Roman's Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mountain Spring Spur - ‬1 min walk
  • ‪Greek Kouzina - ‬3 min drive
  • ‪Adega - ‬8 min walk

About this property

Mercure Nelspruit Hotel

Central hotel with free parking connected to a shopping center in Mbombela
Mercure Nelspruit Hotel features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 400 per person one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Kitchenettes, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, English, French, German, Xhosa, Zulu

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 180 for adults and ZAR 85 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for ZAR 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately ZAR 180 for adults and ZAR 85 for children
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: ZAR 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

Is a free cancellation option available at Mercure Nelspruit Hotel?

Mercure Nelspruit Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Mercure Nelspruit Hotel?

This hotel is located in Mbombela and just steps from Ilanga Mall and Ster-Kinekor i'langa Mall. You'll also find Mbombela Stadium and Nelspruit Private Nature Reserve within a short drive.

Is there parking available at Mercure Nelspruit Hotel?

Yes, self parking is offered for free at the hotel.

Does Mercure Nelspruit Hotel feature a casino on the premises?

No, Mercure Nelspruit Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Nelspruit Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Mercure Nelspruit Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Nelspruit Hotel?

No, this hotel doesn't have a spa tub.

Does Mercure Nelspruit Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Nelspruit Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Will Mercure Nelspruit Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mercure Nelspruit Hotel though service animals are welcome.

Are there connecting rooms at Mercure Nelspruit Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Nelspruit Hotel?

The closest major airport to Mercure Nelspruit Hotel is Nelspruit (MQP-Kruger Mpumalanga Intl.), which is 17.9 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Mercure Nelspruit Hotel?

Yes, some guestrooms at Mercure Nelspruit Hotel offer a balcony.

Mercure Nelspruit Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 306 reviews
Rating 8 - Good. 158 out of 306 reviews
Rating 6 - Okay. 49 out of 306 reviews
Rating 4 - Poor. 18 out of 306 reviews
Rating 2 - Terrible. 12 out of 306 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MUNYARADZI

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
The place is in dire need of a major upgrade. Broken tiles on the steps. Lots of damp on the buildings. Algae in the showers. Broken window blinds. Poor functioning air con I also felt unsafe as there were people playing very loud music in the parking lot and drinking
Stayed 1 night in Dec 2024

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Larry

Stayed 3 nights in Jul 2024

8/10 Good

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

AFRICANFLAMBOYANCE

Business traveler
Liked: Room comfort

Standards dropping

I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
Stayed 4 nights in Jun 2024

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Siphiwe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Nelisiwe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

dalva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good, but the bedrooms needs renovations

2/10 Terrible

Riette

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience

Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Stayed 5 nights in May 2023

8/10 Good

Khulekile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good I really enjoyed alot with my family and the staff is so friendly.
Stayed 2 nights in Dec 2022

8/10 Good

Henry

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

jaime

Traveled with family
Liked: Cleanliness, staff & service
The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
Stayed 1 night in Jul 2022

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Lana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location

My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Stayed 3 nights in Apr 2022

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Stayed 3 nights in Mar 2022

2/10 Terrible

AK

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
Stayed 1 night in Mar 2022

10/10 Excellent

Mara Alexandra Rego

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good

Stayed 1 night in Mar 2022

8/10 Good

Xolile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

8/10 Good

Scott DeWaelsche

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Stayed 1 night in Dec 2021

8/10 Good

Rui

Business traveler
Liked: Cleanliness, staff & service

Nels stay

It was ok.close to shopping mall
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good value for money and proximity to all facilities. However, the place needs an update. remove the carpet and replace sofas. The cleaners need more supervision.
Stayed 2 nights in May 2021

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