Business Hotels in Natalia, TX
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Natalia hotels essential information
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Recent Business Hotels Reviews
Courtyard by Marriott San Antonio SeaWorld - Westover Hills
1/5 Terrible
"This hotel is under construction! None of the pictures on Expedia match anything that this Hotel provides. Everything is outdated. I stayed with two handicap people. One of the elevators wasn’t working, so I was forced to push my handicap Sister to a working elevator while my father followed behind having a very hard time walking on his own with his walker that distance . It was the hard and inconvenient for me to try to wheel around my handicap sister and make sure that my dad would not fall around all of their construction this Hotel. Hotel does NOT match Marriott standards whatsoever! There were broken bathroom doors, washing machines in the area provided for filling ice, made it impossible for a handicap person to even get into! My dad couldn’t use his bathroom fan because of the loud noise it was making. They were cutting down palm trees directly over the pool area on Friday at 1 o’clock in the afternoon . I was horrified to go back and find my sister covered in sawdust! They just started cutting trees over her!I tried to speak with the manager, but as soon as I started this is not Marriott standards. She became extremely upset! I explained to her that I threw away chlorine bottles that were left out at the pool and both doors we let open on the pool maintenance rooms?! The hot tub outside didn’t work for $1600 I would expect a little more than what we received. The general manager was very very rude and disrespectful when we went voice or concerns. Very disappointed!"
A verified traveler stayed at Courtyard by Marriott San Antonio SeaWorld - Westover Hills
Posted 15 hours ago
