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Remota Hotel

4.5 star property
Luxury hotel with free breakfast and a sauna

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Photo gallery for Remota Hotel

Enjoy breathtaking views of the surrounding mountains and water from this room's expansive window.
Enjoy a scenic breakfast with a mountain view, featuring a delicious spread of pastries, fresh fruit, and warm beverages.
Experience relaxation in this serene space with massage tables, pendant lights, and tranquil views.
Relax in a stylish lounge area with wicker chairs and a communal dining table, surrounded by a high ceiling and large windows offering views of the surrounding landscape.
Relax by the pool surrounded by expansive views of the surrounding landscape and fields.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • All inclusive

Explore the area

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000
  • Costanera
    ‪18 min walk‬
  • Puerto Natales Casino
    ‪2 min drive‬
  • Plaza de Armas
    ‪2 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

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Room options

View all photos for Superior Double Room, 2 Twin Beds, Sea View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 2 Twin Beds, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Puerto Natales

Remota Hotel places you next to Última Esperanza Fjord and within a mile (2 km) of Costanera. This 4.5-star hotel has 72 guestrooms and offers conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Costanera - 18 min walk - 1.0 mile
  • Mirador Cerro Dorotea - 1 min drive - 0.7 miles
  • Puerto Natales Casino - 2 min drive - 1.3 miles
  • Old Pier - 2 min drive - 1.3 miles
  • Plaza de Armas - 2 min drive - 1.3 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬3 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬2 min drive

About this property

Remota Hotel

Luxury hotel with free breakfast and a sauna
Remota Hotel features an indoor pool, a sauna, and spa services. A stay here includes free parking. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this luxury hotel include a banquet hall and a fireplace in the lobby.
Beds are dressed in down comforters and bathrooms offer rainfall showers and hair dryers. Safes, phones, and wardrobes or closets are also available. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Enjoy breathtaking views of the water and distant mountains from this room's large window.

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Property amenities

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Remota

Things to do

  • Designer stores
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Frequently asked questions

Is a free cancellation option available at Remota Hotel?

Remota Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Remota Hotel?

This hotel is located in Natales, a short 16-minute walk from Costanera and also 19 minutes on foot from Mirador Cerro Dorotea. You'll also find Última Esperanza Fjord and Cueva del Milodon less than a mile away.

Is parking available on site at Remota Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Remota Hotel?

Spa services at the hotel include massages.

Does Remota Hotel have a casino?

No, Remota Hotel doesn't have a casino.

Is there an indoor pool at Remota Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 9:00 PM.

What do couples enjoy most about Remota Hotel?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a bar, and an ocean-view restaurant.

Does Remota Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Remota Hotel have a restaurant with a breakfast menu?

Yes, Remota Hotel serves free buffet breakfast at Remota each morning.

Does Remota Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Remota Hotel.

Does Remota Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Remota Hotel?

The closest major airport to Remota Hotel is Puerto Natales (PNT-Teniente J. Gallardo), which is 4.2 mi away (7 minutes by car).

Are there rooms with balconies at Remota Hotel?

No, there aren't any guestrooms with balconies at Remota Hotel.

Remota Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 147 reviews
Rating 8 - Good. 26 out of 147 reviews
Rating 6 - Okay. 5 out of 147 reviews
Rating 4 - Poor. 6 out of 147 reviews
Rating 2 - Terrible. 6 out of 147 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas

Stayed 1 night in Apr 2025

4/10 Poor

Douglas

Traveled with family
Disliked: Staff & service, amenities
So unhelpful. Front desk did not give a crap or even tried to help. Place unbelievably expensive!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Darshana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and contemporary artistic style in the interiors. A pleasure to walk through. Spacious room with good views.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel outside of Puerto Natales

Very good hotel - couple of things - while some good options for breakfast, the scrambled eggs were soupy and not warm - neither was the bacon and pancakes. I had dinner a couple of times and it was good. Wi-fi only in the main building, no tv in rooms so don't be surprised. Close to town - nice room. The team members were helpful and nice.
Stayed 8 nights in Feb 2025

2/10 Terrible

Kevin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Eco-tourism is great in theory until you realize there are cheap radiators that make loud banging noises the entire night. I slept 4-5 hours on average here because of these noises and the fact that tours start around 5-6am. I asked the hotel to fix the problem on the first night and no one came. The next night I complained and someone came but didn’t actually fix anything/know how to fix the problem. I was told I’d be given some sort of compensation for the inconvenience but that was just lip service as then management refused to be helpful. This is not a luxurious experience.
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The location is beautiful, situated across from water and mountains. The hotel experience was very good. The staff were friendly and helpful. The accommodations were spacious with a nice lodge atmosphere. The weekend menu and service were impeccable. However, the weekday evening buffet offered the same food every night without any option to order from the menu. The other drawback was the internet, which did not work in my room, and was not very good even in the lounge area and restaurant. My experience was otherwise very good.
Stayed 5 nights in Feb 2025

8/10 Good

Navya

Liked: Cleanliness, staff & service
wish there was wifi in the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfection, extremely beautiful and great good!
Stayed 2 nights in Feb 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spa and outdoor hot tub! Great views Dante and Daniel at reception were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan Chase

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our week stay at Remota. The employees were kind and helpful. The restaurant on site was great, including the breakfast buffet. We liked that it was slightly out of town, an uber or taxi was only 2-5 USD to get to town if you didn't feel like walking. We would recommend this stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Clark

Stayed 1 night in Feb 2025

8/10 Good

Riccardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this property are amazing. It feels remote and private. The natural wood features throughout the hotel and rooms are beautiful. There was clearly special care taken to ensure that the hotel blends into the sacred landscape. The rabbit colonies that live on the property were such a special treat to view. Staff were incredibly friendly, helping us set up a last-minute horseback ride. The food was delicious. Windows and views abound! Would love to come back to visit. Muchas gracias a todos!
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional and pleasant to work with. Room was spacious and clean. Food was good as was the service in the restaurant. Would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Harriett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Nishith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hote

Excellent service Beautiful rooms Great location Superb food
Stayed 1 night in Feb 2025

8/10 Good

Roberto, North Miami

Liked: Cleanliness, staff & service
In a hotel that charges this amount, there should be a minibar in the room!
Stayed 4 nights in Jan 2025

10/10 Excellent

Julian M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax a few days before the W. Restaurant was amazing!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta

Stayed 1 night in Jan 2025

10/10 Excellent

Veena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful property by the waters.

10/10 Excellent

Natarajan, Cupertino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views. Great Christmas dinner and they helped out at the last minute when our Torre Del Paine your got cancelled. We will forever be grateful for their help because our entire trip was planned without much room for cancellation or delays. Special call-out to their head of treks for ensuring we had a your that day
Stayed 3 nights in Dec 2024