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Kau Lodge

3.0 star property
Lodge in Natales with free breakfast and a coffee shop

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Photo gallery for Kau Lodge

Front of property
Standard Double or Twin Room | 1 bedroom, free WiFi, bed sheets
Front of property
Kayaking
Hiking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Pedro Montt 161, Natales, Magallanes, 6160000
  • Costanera
    ‪1 min walk‬
  • Puerto Natales Casino
    ‪3 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

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Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, free WiFi, bed sheets

Standard Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

  • Ocean view
  • Sleeps 2
  • 1 Twin Bunk Bed

About the neighborhood

Puerto Natales

Kau Lodge places you next to Costanera and Última Esperanza Fjord. This 9-room, 3-star lodge has free breakfast, free in-room WiFi, and free self parking.
View more Lodges in Puerto NatalesOpens in a new window

What's nearby

  • Costanera - 1 min walk - 0.0 miles
  • Puerto Natales Casino - 3 min walk - 0.2 miles
  • Cueva del Milodon - 6 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Mirador Cerro Dorotea - 1 min drive - 0.7 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬7 min walk
  • ‪Asador Patagónico - ‬7 min walk
  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk

About this property

Kau Lodge

Lodge in Natales with free breakfast and a coffee shop
At Kau Lodge , guests have access to free WiFi in public areas, coffee in a common area, and express check-out. If you decide to drive, there's free parking. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 8:00 PM)
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between March 31 and December 31.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Kau Lodge Puerto Natales
Kau Lodge
Kau Puerto Natales
Kau Lodge Natales
Kau Natales
Kau Lodge Lodge
Kau Lodge Natales
Kau Lodge Lodge Natales

Frequently asked questions

What's there to see close to Kau Lodge ?

This lodge is located in Natales, just steps from Costanera and Puerto Natales Casino, and within a short walk of Plaza de Armas. You'll also find Cueva del Milodon and History Museum less than a mile away.

Is parking available on site at Kau Lodge ?

Yes, uncovered self parking is offered for free at the lodge.

Does Kau Lodge have a casino on the premises?

No, Kau Lodge doesn't have a casino.

Will I find an indoor pool at Kau Lodge ?

No, there is no indoor pool at this lodge.

What amenities will couples enjoy at Kau Lodge ?

Couples staying at this lodge will appreciate amenities like a bar and a restaurant plus some guestrooms include ocean views.

Are there hot tubs at Kau Lodge ?

No, there isn't a spa tub at this lodge.

Does Kau Lodge feature a restaurant that includes a breakfast menu?

Yes, Kau Lodge serves free continental breakfast each morning from its restaurant.

Will Kau Lodge allow pets to stay for free?

No, pets aren't allowed at Kau Lodge .

Does Kau Lodge have connecting rooms?

No, this lodge doesn't feature connecting guestrooms.

How close is the airport from Kau Lodge ?

The closest major airport to Kau Lodge is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.6 mi away (20 minutes by car).

Can I book a room with a balcony at Kau Lodge ?

No, there aren't any guestrooms with balconies at Kau Lodge .

Kau Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 7 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cozy room. It happened to be a great location for our Torres del Paine tour, as we were the last to be picked up in the morning and the first to be dropped off in the afternoon. The staff was especially polite and helpful. It looks like they are repainting the exterior, which must take a beating from the wind and rain.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lilliana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 night at Kau lodge as we transitioned from Patagonia to Chiloé during our travels. We arrived on a rainy Wednesday evening, and to our surprise their cafe is closed weekly on Wednesdays. Their location is not too far from the Plaza de Armas, which has many restaurants and shops near by. The staff was friendly and went out of their way to accomodate an early breakfast for us the next day. Our room was plenty of space for two, and we had an amazing view out to the gulf. Overall exactly what we needed to catch some rest before a full day of travel. One downside for any light sleepers out there is rooms with a view could be a bit noisy from the Avenida Pedro Montt traffic.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The Kau Lodge is a great place to stay. Right kn the ocean, an awesome cafe and outdoors shop on the first floor and the staff is super accompdating to your needs. They ordered us a taxi transfer to the airport, let us store our bags when we did the W trek and we even checked in really late at night and someone was there to help us. The included breakfast was medicore and the rooms a tad small but everything was cozy and comfy and its super close to downtown and other restaurants.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We ended up booking Kau Lodge last minute after high winds cancelled our trip down Rio Serrano. It was so clean and comfy with great views of the water. Breakfast was very good and they have real coffee. Big thanks to the hotel staff who helped us a ton with getting taxis and holding our luggage. We stayed in three different places in Puerto Natales (weskar lodge and the garden domes) and Kau is our favorite.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real cozy place and beautiful location. The staff was super friendly.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exactly what I expected from the pictures and description. The rooms are small - very hostel like - comfortable. Staff were great and coffee shop has wonderful desserts.
Stayed 1 night in Mar 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. We stayed a night before going into Torres Del Paine.
Stayed 1 night in Jan 2018

10/10 Excellent

Hesam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here the night before and after the W-trek. Highly recommend it.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

John Lubigan, Orlando, FL

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Staff with bad attitude

Let's start with check in counter, i arrived at 1:20pm on 09 February and approached the reception to maybe check in early, she said "oh, check in is at 2pm!" without saying "i'm sorry that you can't check in yet". So, at exactly 2pm I approached the same lady and she asked me what I want, as if she didn't recognize me like there are more than 1 Asian guy in that hotel. Anyway, i said i'm checking in. She said: "can you give us another 10 minutes?" Later that night I went out to the common area on the second floor because wifi is soooo poor inside my room. I listened to a 35-second voice recorded message of my friend on my phone and put in speaker so i can write what she was saying but the receptionist asked me to not put it in speaker as other rooms are occupied, though it wasn't loud at all. anyway, her voice was louder than when i put my phone on speaker. The next day for breakfast, it was free. That was good. The lady at the check-in counter told me to sit on one of the chairs in the restaurant and someone will be there. i waited 5 minutes and the server just keeps going back and forth cleaning other tables. i finally told the server, i'm having breakfast. and she said: "go!" which means it's self-service. I did not know, i'm the only one there at that time. She should at least asked me because i'm sitting there and i'm the only guest there at the restaurant. And there's no egg! Definitely not staying there again!

8/10 Good

Ula, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lodge & location

We stayed at Kau 2 nights: 1 night before our trek to Torres del Paine and 1 after. We enjoyed both nights very much. The lodge and room decor is very cozy and the staff accommodating. We checked in pretty late on our first night and were met by a lovely older gentleman who expected us. He promptly checked us in so we can get some rest before our trek. The beds are very comfortable and the rooms clean. The walls are a bit thin and the lodge faces the outside street so you can hear some of the other guests and outside traffic. Not a huge issue at all. Also, if you want a blow dryer, they have a couple of floaters so ask for them at the desk (and return after use for other guests to use, please). Also, no TVs in room, which in our case, was perfectly ok. We also left half of our belongings at the lodge for a week during our trek with no issues. All very easy and very enjoyable experience. Definitely recommend.

6/10 Okay

Bulu, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good view

Hotel is on the main road and close to the center of town. Room was good and decore was unique. Front desk staff was not helpful at all. Breakfast was so so. No eggs served unless you asked for it. No where on the breakfast information board it mansions that you can have eggs in buffet breakfast. We asked one time in our three nights stay, lady seemed extremely upset that she had to get up to fix us an egg. Not a good or courteous staff all around. In one month of our travel in Chile, this was the only bad staff experience.

6/10 Okay

Jason, US

Liked: Cleanliness, room comfort
Disliked: Staff & service

Fine for backpackers(not us)

The rooms are located above a coffee shop with soft seating, and an outdoor clothing shop. We stayed in two different rooms. The first room, for two nights, was a full/queen bed on the corner of the building. The view was great, and the bed was comfortable. After that, it went south. The bathroom plumbing emitted a constant smell of sewage and there wasn't a closet to hang anything. There were four hooks with hangars on them on the wall. So it turned your outdoor gear into an art installation. You had to borrow a hairdryer each day you wanted one. There was an included breakfast that consisted of a few slices of cold cuts and granola plus yogurt packs. There is a full service coffee shop with espresso drinks but the included breakfast has a coffee maker with ready-made coffee that is watered down. Our 2nd morning, one of the two girls working at the shop gave my wife attitude when she asked if we could get an espresso. One of those conversations you wonder how you get yourself into and why you're reaping the wrath of a stranger. Thankfully, the other girl working that day was very nice and came over after to ask what we needed. Our second room was a bunk room, which had a door that didn't close. It had opened and was ajar when we woke up in the morning, despite being locked. When we mentioned it to the staff at the desk as we were checking out they didn't seem phased in terms of it being an apparent issue that hasn't been addressed by the owner.

6/10 Okay

Verified traveler

Liked: Staff & service

Friendly staff, nice view, awkward room though

The photos of the view look amazing but the bathroom is very small and the shower incredibly awkward. Staff very helpful though

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff and beautiful views

Rooms were nice and had excellent views. Staff was very helpful and was willing to come in early to cook an earlier breakfast. Additionally, the man working in the morning drove us to the bus station so that we would not miss our bus when he was unable to reach a cab. First class.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful position

Views Ove fjord with snow capped Andes behind and the beautiful aroma of freshly brewed coffee wafting up to the rooms. Best place to stay anywhere.

8/10 Good

Isabelle, marseille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was just fine for 2 nights view on the sea nice expresso from the bar all this in a nice sportive ambience nothing fancy

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Eclectic lodge

Loved looking out on lake and mountains from the room and eclectic coffee shop. Best internet w had anywhere. Wind makes the rooms a bit loud. It was also warm in our room when the weather was nice. Would have liked to be able to cool off a little. Comfortable beds and would stay again. Nice staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Lovely hotel with stunning views across the bay. Rooms are designed so you can lay down on the bed and look at the waves in the sea with the mountains in the background. Very clean. Very good quality for the prix and the staff was lovely.

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wundervolle Aussicht, sehr freundliche und hilfsbereite Miarbeiter*innen, liebevolles und reichhaltiges Frühstück, leider sehr hellhörig
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一泊以上したい宿

眺めがとてもよく、部屋広くて清潔感がありおしゃれです。メインストリートからは少し歩きますが、カフェが併設されているので便利です。 また、ワインショップやカフェなどのクーポンがもらえて美味しいワインを教えてもらえました。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

6/10 Okay

Camila

Liked: Cleanliness, property conditions & facilities, room comfort

Calefacción

No se podía regular la calefacción del baño, estaba muy caluroso
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Pocos servicios. El grifo del lavabo estaba casi de adorno. Casi no salia agua
Stayed 1 night in Feb 2018